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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I believe the service is the best I can use! Pleasant young man, Neil. And the job was done quickly and 99plus% satisfaction. Will be requesting a spotting bottle for additional use.
No leftover residue. Friendly, professional employees
Great job!! Carpets look so clean!
Service was very good and clean. Left no water around wooden flooring. Stairs were left very wet and did take two days to dry. Service rep. was very helpful, cordial and friendly. Thank you for your service.
Appears to have done a good job of cleaning.Better than other firms.
Sal was very courteous, professional & informative. Several years of dirt was removed from our carpet & it looks great and we are happy with the results.
Sandy Hall
Thank you
Brian did a wonderful job cleaning my dirty carpet
First name removed
there was a flaw in the service because of the timing and they were not able to arrive at the date or appointment time. When they did arrive two days later they were on time and I was very happy with not only the price but with the technician who was very friendly and provided a professional service. I will for sure call them again and recommend them very highly.
Not much! Zerorez is best in class!
We can always count on Eduardo to do an unbelievably great job. He's definitely an asset and represents your company well with his desire to make our home so clean and fresh. Thanks for your company's great customer service attitude.
Never disappointed. Always do a stellar job
Your carpet cleaners have always been so friendly,polite and efficient and on time.
I'll tell you after a week or so. Sometimes the spots return. Otherwise the technition did a good job and was professional. I need some carpet cleaner. I use to get some every time I had my carpet cleaned.
Excellent carpet cleaning. Friendly and personable technician. Not ripped off.
It was great!
The job was completed as scheduled, quickly, and thoroughly.
Our technician Levon Panhorst was friendly and professional. He cheerfully accommodated all of our requests.
Most of all, I like the results! Zerorez has been the best carpet cleaner system we have ever had. I will always chose Zerorez.
I have used Zerorez for many years and have always been happy with the results and especially with the service technicians. They are always considerate and helpful when I have any questions.
The service on day of was great, but our rug is still wet two days later and the house smells absolutely terrible
He called ahead when he was on his way, was within the time window, cleaned the rug on site promptly and was very courteous. Rug looks great, too!
I like that the products used are natural. I have a dog and want to make sure nothing is used that could cause her to become ill.
quality of work
I have been a fan for many years. I have had my white carpet for 22 years thanks to you. I was a bit unhappy when I was told that two rooms and a sofa cost $315 but it all worked out.
Robert, the technician, was so knowledge and helpful.
I have used Haines and Cross for many years prior to its purchase by Zerorez. They always did a terrific job on my Persian rugs which came back bright and clean.
As always, great service, professional and on time !!
Appointments are made in a timely manner, all staff is friendly and courteous, services are quick and efficient and the overall experience is easy and smooth from start to finish!
Robert is great. He is prompt, polite, efficient and does a thorough job. We appreciate him and the zerorez system. We won't use any other company for our carpets.
First name removed M.

How clean my carpet is without the residue. I also like the ease of making the appointment and the professional tech that cleaned my carpet.