Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2017 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Booking our appointment was easy on-line. The confirmation was immediate, and I like that you gave updates confirming estimated time of arrival. The technician that did the job was courteous, efficient, and respectful.

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

The team is very nice, professional. and they do a great job.

Report a concern   September 27, 2017 — Rated 9 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional service

Effective cleaning

Dries quickly

Report a concern   September 27, 2017 — Rated 5 out of 10 by S.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Revise quote as we walk the home so I know how much it will cost prior to start of cleaning. Final invoice was not close to what original quote was.

Report a concern   September 27, 2017 — Rated 10 out of 10 by E.F. Zerorez Los Angeles
What do you like about our products and services?

The service man Matt who came out to clean my carpet was very knowlegdeable, very polite. He did agreat job, I would recommend him and your company to everyone I know.Thank you very much. Name removed

Report a concern   September 27, 2017 — Rated 0 out of 10 by B.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our day's schedule was critical, in that we arranged trash pickup providers to come later in the morning, we hired someone to take the major furniture we were removing to the curb, we timed the Zerorez to clean the BAMBOO HARDWOOD FLOOR before the new furniture would be moved in. Zerorez was very late and the man who arrived was told we had a STONE FLOOR that needed cleaning. Quite honestly, he seemed to have no idea of what he was doing.

The previous time we had Zerorez we were very pleased. This time, obviously, not so much.

Report a concern   September 27, 2017 — Rated 10 out of 10 by D.O. Zerorez Los Angeles
What do you like about our products and services?

Your service person did an excellent job!!!

Report a concern   September 27, 2017 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Very happy!!! My technician BRIAN ALMANZA
Was excellent, very profession. Neat and clean and careful of my walls!!
Brian did a great job and I will request him next time.
Mrs. Last name removed

Report a concern   September 27, 2017 — Rated 9 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

The technician worked hard at getting out the adhesive left from plastic used during renovation.

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Everything!

Report a concern   September 27, 2017 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Sal is great. We always request him to clean our carpet. He does an amazing job and always very fair in pricing out services.

Report a concern   September 27, 2017 — Rated 10 out of 10 by M.Z. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Used Zerorez before and will use them again.

Report a concern   September 27, 2017 — Rated 8 out of 10 by J.M. Zerorez Los Angeles
What could we do to improve?

Stain removal technique

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

Fast, professional very happy with the results carpet looks great

Report a concern   September 27, 2017 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

You come on time. And called first.
You do wood floors as well. I will request that service, next time.

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Great product and service!

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Great customer service: on time, courteous, helpful

Report a concern   September 26, 2017 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

It works!

Report a concern   September 26, 2017 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Job well done!

Report a concern   September 26, 2017 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Clean carpets and great service.

Report a concern   September 26, 2017 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

On time, friendly, professional and did a fantastic job on the carpets. The best I have seen them in 7 years.

Report a concern   September 25, 2017 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Cleaning is always top notch and their techs are very knowledgable and friendly.

Report a concern   September 25, 2017 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

I was very impressed with the young man who cleaned our carpets. I will be recommending him and your company to family and friends.

Report a concern   September 25, 2017 — Rated 10 out of 10 by N.F. Zerorez Los Angeles
What do you like about our products and services?

We bought a house with white carpet. After moving in, doing some remodeling it was dirty. In addition we have two german shepherds who shed. Our white carpet did not look white anymore. After Sal came and cleaned the carpet it looked like new again. Couldn't be happier with the service and the results.

Report a concern   September 25, 2017 — Rated 10 out of 10 by C.A.R. Zerorez Los Angeles
What do you like about our products and services?

The team that showed up were professional all the way. They had a failure of one of the hoses and had a replacement brought out and they were good to go to complete the job on time.

Report a concern   September 25, 2017 — Rated 10 out of 10 by G.N. Zerorez Los Angeles
What do you like about our products and services?

Our 17 year old carpets look like new! We have a German Sheperd who only has accidents on the carpet. Our stairs are high traffic areas and looked dirty. All of the stains and dirt were removed. Previously we had another company come to clean the carpets and the pet stains were not removed. The technician was courtious, friendly, and let us know when he would arrive. Best of all he didn't change the price from which I was quoted. I feel the price was right as well. I have already recommended to several people how impressed we are.

Report a concern   September 25, 2017 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Technician that serviced my house in Lancaster did an awesome job of getting out some really bad food and dirt stains in my carpet and on my chairs. Zerorez's cleaning system has worked the best out of any other type of carpet cleaning we have done. Great customer service.

Report a concern   September 24, 2017 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Its quick , quality and your personnel are friendly and cooperative.

Report a concern   September 24, 2017 — Rated 10 out of 10 by S.E.B. Zerorez Los Angeles
What do you like about our products and services?

Levi was courteous and extremely good at cleaning my dirty carpet. The products are so good at getting out even the toughest pet stains!

Report a concern   September 24, 2017 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

On time, reliable service, and good job on cleaning all my flooring.


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