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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional, detailed, and thorough. My furniture and carpets look new.
Very reliable, on time, great communication, thorough, floors look amazing. I don't have to worry about a product I am allergic to.
Technicians were very curious and professional. Rugs were very dirty and they did an excellent job cleaning the stains.
First, the technician was on time, friendly and explained what he was doing thoroughly.
My carpets and sofa look nice and fresh!
Clean, clear and fast!!
Simply put, Rashad. I have had 3 Zero Rez "experts". The only one that fits that description is Rashad. I was willing to wait weeks for him to have a Friday availability. Fast, no soppy carpets, when he leaves. Get's the stains out. Expert #1 still had stains when he left. Expert 2. got almost no stains out and left squishy, soppy floors. Aside from being the most disagreeable human ever. Almost gave up on you and the lovely lady who answers your phone did a great sales job and convinced me to try one more time and she sent me Rashad. Always polished, pleasant, professional, to the max, and nothing can beat the job he does. He has done my carpets 3 times and each time was perfection.I
Name removed
Robert!! He was 100% thorough in his explanations of everything and his work was first rate. He answered all my questions, and was totally courteous and friendly. My carpet was 95% dry by the next morning and that's a first. And it looked great! Still does except for where my chronically sick cat has already had his way with it.
I've already told people about how pleased I am, and won't hesitate to do it again. Robert is responsible for a very happy customer.
Prompt, competitively priced, excellent customer service
Service is fabulous! I give business cards to everyone including the real estate professionals I know.
When Zerorez comes - what a difference a day makes!
Prices are high.
Amazing effectiveness!
I love my clean carpets and your courteous technicians . They were right on time!
Fast, efficient and effective. Removed "pet" stains left by previous professionals. And the stains stayed "gone." Old carpets look new again.
My cleaner was great- he was friendly and helpful, thoughtful about his work, and did a great job in general. I am not sure yet, however, that your product actually eliminated the odor from my carpet. It still has a subtle animal odor to it (was cleaned over 48 hours ago). I have had fans drying the area, which still feels damp and smells a bit. I would therefore say that it was too early to send the survey- I don't think I'll be certain for another day or two at the earliest whether the odor is resolved.
Professional service, well priced and great quality
It was a best service and my house is so clean thank u so much.
This visit I felt carpet was left dirty and did not seem fresh.
Great communication, service, and results! Wish I had called them earlier to clean my carpets!
I've used your company in the past and was very happy with the quality and how much faster the carpets dried. Repeat customer this time and again same result. One recommendation, if there is a curtain that touches the carpet, please tell owner to pull back or tie it and tell owner. My upstairs curtain was absorbing the moisture from the cleaning . It was silk.
How clean my carpet is without the residue. I also like the ease of making the appointment and the professional tech that cleaned my carpet.
I believe the service is the best I can use! Pleasant young man, Neil. And the job was done quickly and 99plus% satisfaction. Will be requesting a spotting bottle for additional use.
No leftover residue. Friendly, professional employees
Great job!! Carpets look so clean!
Service was very good and clean. Left no water around wooden flooring. Stairs were left very wet and did take two days to dry. Service rep. was very helpful, cordial and friendly. Thank you for your service.
Appears to have done a good job of cleaning.Better than other firms.
Sal was very courteous, professional & informative. Several years of dirt was removed from our carpet & it looks great and we are happy with the results.
Sandy Hall
Thank you
Brian did a wonderful job cleaning my dirty carpet
First name removed
there was a flaw in the service because of the timing and they were not able to arrive at the date or appointment time. When they did arrive two days later they were on time and I was very happy with not only the price but with the technician who was very friendly and provided a professional service. I will for sure call them again and recommend them very highly.

Your rep was very polite and considerate. The job was well done.