Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 19, 2017 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Your rep was very polite and considerate. The job was well done.

Report a concern   September 19, 2017 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional, detailed, and thorough. My furniture and carpets look new.

Report a concern   September 19, 2017 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Very reliable, on time, great communication, thorough, floors look amazing. I don't have to worry about a product I am allergic to.

Report a concern   September 19, 2017 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Technicians were very curious and professional. Rugs were very dirty and they did an excellent job cleaning the stains.

Report a concern   September 18, 2017 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

First, the technician was on time, friendly and explained what he was doing thoroughly.
My carpets and sofa look nice and fresh!

Report a concern   September 18, 2017 — Rated 10 out of 10 by N.H. Zerorez Los Angeles
What do you like about our products and services?

Clean, clear and fast!!

Report a concern   September 18, 2017 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Simply put, Rashad. I have had 3 Zero Rez "experts". The only one that fits that description is Rashad. I was willing to wait weeks for him to have a Friday availability. Fast, no soppy carpets, when he leaves. Get's the stains out. Expert #1 still had stains when he left. Expert 2. got almost no stains out and left squishy, soppy floors. Aside from being the most disagreeable human ever. Almost gave up on you and the lovely lady who answers your phone did a great sales job and convinced me to try one more time and she sent me Rashad. Always polished, pleasant, professional, to the max, and nothing can beat the job he does. He has done my carpets 3 times and each time was perfection.I
Name removed

Report a concern   September 18, 2017 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Robert!! He was 100% thorough in his explanations of everything and his work was first rate. He answered all my questions, and was totally courteous and friendly. My carpet was 95% dry by the next morning and that's a first. And it looked great! Still does except for where my chronically sick cat has already had his way with it.

I've already told people about how pleased I am, and won't hesitate to do it again. Robert is responsible for a very happy customer.

Report a concern   September 18, 2017 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Prompt, competitively priced, excellent customer service

Report a concern   September 17, 2017 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Service is fabulous! I give business cards to everyone including the real estate professionals I know.

When Zerorez comes - what a difference a day makes!

Report a concern   September 17, 2017 — Rated 8 out of 10 by S.L. Zerorez Los Angeles
What could we do to improve?

Prices are high.

Report a concern   September 17, 2017 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Amazing effectiveness!

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.E. Zerorez Los Angeles
What do you like about our products and services?

I love my clean carpets and your courteous technicians . They were right on time!

Report a concern   September 17, 2017 — Rated 10 out of 10 by L.E. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient and effective. Removed "pet" stains left by previous professionals. And the stains stayed "gone." Old carpets look new again.

Report a concern   September 17, 2017 — Rated 8 out of 10 by M.L. Zerorez Los Angeles
What could we do to improve?

My cleaner was great- he was friendly and helpful, thoughtful about his work, and did a great job in general. I am not sure yet, however, that your product actually eliminated the odor from my carpet. It still has a subtle animal odor to it (was cleaned over 48 hours ago). I have had fans drying the area, which still feels damp and smells a bit. I would therefore say that it was too early to send the survey- I don't think I'll be certain for another day or two at the earliest whether the odor is resolved.

Report a concern   September 17, 2017 — Rated 10 out of 10 by A.V. Zerorez Los Angeles
What do you like about our products and services?

Professional service, well priced and great quality

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

It was a best service and my house is so clean thank u so much.

Report a concern   September 17, 2017 — Rated 0 out of 10 by J.N. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This visit I felt carpet was left dirty and did not seem fresh.

Report a concern   September 17, 2017 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Great communication, service, and results! Wish I had called them earlier to clean my carpets!

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.Y. Zerorez Los Angeles
What do you like about our products and services?

I've used your company in the past and was very happy with the quality and how much faster the carpets dried. Repeat customer this time and again same result. One recommendation, if there is a curtain that touches the carpet, please tell owner to pull back or tie it and tell owner. My upstairs curtain was absorbing the moisture from the cleaning . It was silk.

Report a concern   September 17, 2017 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

How clean my carpet is without the residue. I also like the ease of making the appointment and the professional tech that cleaned my carpet.

Report a concern   September 17, 2017 — Rated 10 out of 10 by C.O. Zerorez Los Angeles
What do you like about our products and services?

I believe the service is the best I can use! Pleasant young man, Neil. And the job was done quickly and 99plus% satisfaction. Will be requesting a spotting bottle for additional use.

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

No leftover residue. Friendly, professional employees

Report a concern   September 16, 2017 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Great job!! Carpets look so clean!

Report a concern   September 16, 2017 — Rated 9 out of 10 by D.R.S. Zerorez Los Angeles
What do you like about our products and services?

Service was very good and clean. Left no water around wooden flooring. Stairs were left very wet and did take two days to dry. Service rep. was very helpful, cordial and friendly. Thank you for your service.

Report a concern   September 16, 2017 — Rated 9 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Appears to have done a good job of cleaning.Better than other firms.

Report a concern   September 16, 2017 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Sal was very courteous, professional & informative. Several years of dirt was removed from our carpet & it looks great and we are happy with the results.

Sandy Hall

Report a concern   September 16, 2017 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Thank you

Report a concern   September 16, 2017 — Rated 10 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

Brian did a wonderful job cleaning my dirty carpet

First name removed

Report a concern   September 15, 2017 — Rated 9 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

there was a flaw in the service because of the timing and they were not able to arrive at the date or appointment time. When they did arrive two days later they were on time and I was very happy with not only the price but with the technician who was very friendly and provided a professional service. I will for sure call them again and recommend them very highly.


Privacy Policy