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based on 83410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Courteous and professional
I've used Zerorez in the past and had Mario, he was excellent. I got someone else this time and he was nice, but left the carpet very wet. Prior the carpet had very little moisture when done. He said it would be dry in 6/8 hours, I went back 8 hours later and the carpet was still very wet. I don't think it was properly cleaned.
Clear communication before and during our service. Our service provider was professional and paid attention to detail. He communicated the process well and went above and beyond.
Will certainly use them again.
Send ranger tickets - seems promotion is not easy for you to follow up on
It really cleans and stays clean for much longer. The employees have all been outstanding respectful of our home and hard working individuals.
Staffing was conscientious and skilled in taking care of our carpet.
Zerorez provides an efficient service. It dries quickly enough.
It cleared nearly all our spots.
Professional, sensitive, listens, technician was clear answering questions and concerns - what to expect, and any concern customer has.
We are very happy with the professional technician, clarity, completed job.
We have used Zerorez several years ago, returned to their services now, and expect to in the future when needed.
Very helpful and courteous service person as well as the person on the phone who kept me up date on his arrival.
My service man was so polite and friendly and accommodating. He was eager to do an excellent job, which he seemed to do! I am now just waiting to see if the stains return after the newness of the cleaning wears off, but all is good so far!
I love the "clean" cleaning process.
This was our first time using the upholstery option - which I now recommend.
All of your technicians are courteous and professional, but Kevin Pettis is especially winsome. Not only did he thoroughly clean our carpets, rug and couch, he entertained us with his piano skills.
Scheduling is easy. Service techs are fast, professional and do good work.
On time & well done.
Bert was an amazing tech! He did a spectacular job!!!
The carpet is very clean. Excellent technician
Quick fast, and great customer Serive. Really knowledgeable about carpet.
It was quick easy and dried fast. Service was great and very nice.
The price point is too high. I had three rooms and two hallways cleaned. I used the 3 room $99 special. The cost of the hallways was almost as much as the 3 rooms. My final total was $220 before tip. In the past, I've been able to get the entire house cleaned for around $300. So while I would love to highly recommend ZeroRez, I can't. When I use the service, I am going to have to have 1/2 the house cleaned at a time rather than the entire house.
The tech was fast and effective. After he finished with my upholstered chair, it looked better than it has in years!
Javier and Chris did an excellent job.
The tech was friendly and respectable of property. Very professional and knowledgeable in the products and services and thoroughly explained the process.
We have appreciated and sought your ZeroRez Carpet cleaning services for many yeas and are quite pleased to continue with the fine staff who have assisted us. B. Last name removed
The work crews are polite and make sure that you understand what is being cleaned.
Great service, great product!
I would like to have someone come back out to treat the spots that have since becoming darker once the carpet dried over the weekend.
Nick did a fabulous job on my condo carpet. Very nice guy!
Easy to schedule with upfront pricing.
Easy to schedule. God service. Nice techs
Joe is the true OG!!
Quick and easy to schedule and the tech was friendly and did a great job at lifting stains.

Great service