Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2025 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   July 3, 2025 — Rated 9 out of 10 by Nick Carbone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and professional

Report a concern   July 3, 2025 — Rated 9 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez in the past and had Mario, he was excellent. I got someone else this time and he was nice, but left the carpet very wet. Prior the carpet had very little moisture when done. He said it would be dry in 6/8 hours, I went back 8 hours later and the carpet was still very wet. I don't think it was properly cleaned.

Report a concern   July 3, 2025 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clear communication before and during our service. Our service provider was professional and paid attention to detail. He communicated the process well and went above and beyond.
Will certainly use them again.

Report a concern   July 3, 2025 — Rated 7 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Send ranger tickets - seems promotion is not easy for you to follow up on

Report a concern   July 3, 2025 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It really cleans and stays clean for much longer. The employees have all been outstanding respectful of our home and hard working individuals.

Report a concern   July 2, 2025 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staffing was conscientious and skilled in taking care of our carpet.

Zerorez provides an efficient service. It dries quickly enough.

It cleared nearly all our spots.

Report a concern   July 2, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, sensitive, listens, technician was clear answering questions and concerns - what to expect, and any concern customer has.
We are very happy with the professional technician, clarity, completed job.

We have used Zerorez several years ago, returned to their services now, and expect to in the future when needed.

Report a concern   July 2, 2025 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very helpful and courteous service person as well as the person on the phone who kept me up date on his arrival.

Report a concern   July 2, 2025 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service man was so polite and friendly and accommodating. He was eager to do an excellent job, which he seemed to do! I am now just waiting to see if the stains return after the newness of the cleaning wears off, but all is good so far!

Report a concern   July 2, 2025 — Rated 10 out of 10 by Carla McClanahan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the "clean" cleaning process.

This was our first time using the upholstery option - which I now recommend.

All of your technicians are courteous and professional, but Kevin Pettis is especially winsome. Not only did he thoroughly clean our carpets, rug and couch, he entertained us with his piano skills.

Report a concern   July 2, 2025 — Rated 10 out of 10 by Evelina Rincon-Ruiz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling is easy. Service techs are fast, professional and do good work.

Report a concern   July 2, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time & well done.

Report a concern   July 2, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was an amazing tech! He did a spectacular job!!!

Report a concern   July 2, 2025 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is very clean. Excellent technician

Report a concern   July 2, 2025 — Rated 10 out of 10 by Tiffany Dunson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick fast, and great customer Serive. Really knowledgeable about carpet.

Report a concern   July 2, 2025 — Rated 10 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick easy and dried fast. Service was great and very nice.

Report a concern   July 2, 2025 — Rated 8 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price point is too high. I had three rooms and two hallways cleaned. I used the 3 room $99 special. The cost of the hallways was almost as much as the 3 rooms. My final total was $220 before tip. In the past, I've been able to get the entire house cleaned for around $300. So while I would love to highly recommend ZeroRez, I can't. When I use the service, I am going to have to have 1/2 the house cleaned at a time rather than the entire house.

Report a concern   July 2, 2025 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was fast and effective. After he finished with my upholstered chair, it looked better than it has in years!

Report a concern   July 2, 2025 — Rated 10 out of 10 by Sandra Powell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier and Chris did an excellent job.

Report a concern   July 2, 2025 — Rated 10 out of 10 by Andra Slider Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was friendly and respectable of property. Very professional and knowledgeable in the products and services and thoroughly explained the process.

Report a concern   July 1, 2025 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have appreciated and sought your ZeroRez Carpet cleaning services for many yeas and are quite pleased to continue with the fine staff who have assisted us. B. Last name removed

Report a concern   June 30, 2025 — Rated 9 out of 10 by Phoebe & Terry Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work crews are polite and make sure that you understand what is being cleaned.

Report a concern   June 30, 2025 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great product!

Report a concern   June 30, 2025 — Rated 8 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would like to have someone come back out to treat the spots that have since becoming darker once the carpet dried over the weekend.

Report a concern   June 30, 2025 — Rated 10 out of 10 by Renee Brady Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick did a fabulous job on my condo carpet. Very nice guy!

Report a concern   June 30, 2025 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule with upfront pricing.

Report a concern   June 30, 2025 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. God service. Nice techs

Report a concern   June 30, 2025 — Rated 10 out of 10 by Lori McColl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe is the true OG!!

Report a concern   June 30, 2025 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy to schedule and the tech was friendly and did a great job at lifting stains.


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