Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2025 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick availability, able to schedule online, quick follow-up, nice and knowledgeable when in my home.

Report a concern   July 11, 2025 — Rated 7 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

The guy did a great job and was very informative but one spot came back the very next day that was a little disappointing to see.

Report a concern   July 11, 2025 — Rated 10 out of 10 by Amanda Dominguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great professionalism and very informative and my carpet dries fast!

Report a concern   July 10, 2025 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You get my carpet clean

Report a concern   July 10, 2025 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service person was knowledgeable and informative.

Report a concern   July 10, 2025 — Rated 0 out of 10 by M.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid over $200 for 1 room. Looked great. But after 2 days ALL the stains came back. I removed them myself with product from the grocery store. Looking this the same experience I had several yrs ago. NEVER AGAIN

Report a concern   July 10, 2025 — Rated 10 out of 10 by Linda Fitzgerald Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the associate you sent out Kevin he’s very polite. He was very cheerful. He was very efficient and getting this done. He didn’t waste time. I like the fact that it dried quickly.
It only took a couple hours for this to dry out. My carpet looks so much better it’s old and it made it look so much nicer.

Report a concern   July 10, 2025 — Rated 10 out of 10 by Carrie Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the technicians are knowledgeable, Professional, friendly, and on time. After the cleaning, my carpets always look refreshed. smell so clean, and dry quickly.

Report a concern   July 9, 2025 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the products are natural and the service was excellent.

Report a concern   July 9, 2025 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   July 9, 2025 — Rated 10 out of 10 by Scott Graham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results

Report a concern   July 9, 2025 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and good job

Report a concern   July 9, 2025 — Rated 10 out of 10 by Jennifer Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was wonderful- very professional. Did a great job on a couch that was stained and worn by dogs sleeping on it. Looks great.

Report a concern   July 9, 2025 — Rated 10 out of 10 by Terri Dirusso Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ceasar the person that cleaned my carpet was very nice and explated everything on the dry time and other things that your company does, and if I needed them done just to call.

Report a concern   July 8, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who came was invaluable and curious.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Dennis Cleveland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products work removed animal urine and other stains. Thr people are also very knowledgeable and easy talk to.

Report a concern   July 7, 2025 — Rated 6 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My stairs were cleaned, but I can still see dirty spots. It’s like some significant sized areas were missed. In addition, it took 2 of the steps 48 hours to dry, which makes me think the dirty water was not pulled back out of the carpet.

I’d like someone to come back out redo the stairs.

Report a concern   July 7, 2025 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely helpful. My carpets look amazing considering they are old. Also had the technician take an area rug for cleaning. Look forward to it coming back cleaned and fresh.

Report a concern   July 7, 2025 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always turn out clean.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Judy Wooton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wish I could remember the name of the young man who cleaned out carpets, he was very nice and did an AWESOME job!

Report a concern   July 7, 2025 — Rated 10 out of 10 by Corrie Fish Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was knowledgeable and courteous and did a fantastic job getting some deep stains out of our carpet. Our expectations were exceeded! We will continue to use Zerorez for our floor cleaning needs!

Report a concern   July 7, 2025 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were friendly and quick. I was not given info on the air duct check which was on my quote. I thought this was part of the carpet cleaning. They didn't say anything to me about checking it when they were here. Just curious. Thank you

Report a concern   July 7, 2025 — Rated 10 out of 10 by Kim Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet feels very soft and clean after service.

Report a concern   July 7, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician reviewed the areas to be cleaned. Explained the process and did his magic.
After completion, he pointed out areas that were worn.
He was very professional and knowledgeable. He cleaned up and left nothing behind.
I will definitely request him for future services.

Report a concern   July 7, 2025 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets at reasonable prices.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Jessica Peterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   July 7, 2025 — Rated 10 out of 10 by Julia Eastburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Jay was very professional and answered all my questions. He was respectful, courteous, and openly communicated throughout the process. Very pleased with the results. My carpets look fantastic.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Janet Cardona Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brandon did a great job…

Report a concern   July 7, 2025 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked terrific after it was cleaned.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Debra Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy for my carpet and Pablo for my air duct cleaning were both professional, courteous, and did an outstanding job in cleaning carpet and air ducts. I’ve been watching Zerorez on Good Morning Texas for a while and decided to give them a call. They both did an outstanding job. They both called before they came. They were on time and just outstanding, I highly recommend their services.
Thank you Pablo
Thank you Buddy


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