- Phone: (214) 372-5326
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based on 83814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great process, professional and hardworking staff, good prices.
Product is great so are your personal.
Scheduler didn’t tell me over the phone I had to pay in advance due to it being a vacant home. Kept requesting the link to make payment and eventually had to call and do it over the phone. Tech turn the AC FROM 78 down to 72 and never changed it back running up the electric bill. Didn’t get stains out of living room or bedroom on front corner of house. It smells clean it just looks bad in those two rooms. The tech was very polite so I was very appreciative of that.
Pricing for service charges and other charges, not for actual cleaning, took my bill from $109 to over $200. That’s ridiculous.
Service was great! Fred was amazing, super nice and really helpful. He explained everything he was doing. Fred deserves a raise for sure. We’ll use your services again.
The service was quick and the technician was able to answer questions and make recommendations.
Buddy got stains out no one has before!
The cost is overly expensive.
We had a competitor of zerorez clean our carpets the last time. They left a bunch of soap residue behind. So glad we made the switch as our carpet has new life again.
I had to hang up to answer another call and they called me.back. The lady I spoke with was helpful and answered all.my questions.Paul was amazing. He answered my questions and was overall cordial. Also, the website is easy to navigate. I only called to make sure there were no slots available the next day due to cancellation. I would definitely use y'all again.
Very professional service. Easy communication. Quick & simple scheduling. Excellent Service man!
Quick and effective
We have used Zerorez for a few years and they always do a great job, provide friendly service and it’s easy to schedule
No water mess.
Very professional! On time and calls before coming with an ETA
Great job!
The technicians were very friendly and professional.
No chemicals used but effective cleaning. Courteous techs
He was very professional. Explained what kind of service I need. Very kind and understanding well. His name is Ceser. I love their service and price 10/10
On time, profession, Courteous, very well qualified. Explained the entire process.
Technician was very professional in his service
I like how successful they were in cleaning our carpet. It looked AMAZING when George was done with it and we can't thank you enough. We also appreciated how thorough he was in not only telling us what we need to do in order to ensure the carpets dry and don't mold/mildew, but also in giving advice on what to use on the carpet so we don't ruin the fibers. Fantastic, A+ service all around. We would ask for him again in the future, specifically - that's how much of a positive impact he had on me and my family. A great representative of the company - thank you!
I would also say the same of the kind phone representative I spoke to - Edward Sancho! He was incredibly kind during our chat and went out of his way to send a list of videos giving a head's up on what to expect. Couldn't have asked for better phone service!
Good service!
Joe was amazing and explained everything in great detail. From there it’s easy!
Good service
Amazing service! From the moment we first called, awesome customer service, professional, punctual and great service. Jaime, is amazing, extraordinary service, extremely knowledgeable and very professional. 100% recommend!
Antonio was awesome to work with and very knowledgeable
Our service pro was friendly and efficient, explaining everything that was gong on. He identified some problem areas and offered solutions. He worked quickly and methodically and did not waste any of our time. The outcome was better than we expected with a couple of spots that had been problems for some time being resolved.
Radio WBAP and KLIF

Special pricing on offers is good.
Good job cleaning carpet.
Man that cleaned carpet was professional.
Was happy with service.