Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83408 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 20, 2025 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean our carpets get and how friendly the technicians are.

Report a concern   July 20, 2025 — Rated 10 out of 10 by Dixie Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech's are always on time and very thorough in cleaning the carpets.

Report a concern   July 20, 2025 — Rated 8 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Explaining the cleaning process and what chemicals are used. Also promotional schemes are not explained or mentioned before service.
I was promised to get tickets of MLB game but did not get any!!

Report a concern   July 20, 2025 — Rated 8 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your person did a good job.

Report a concern   July 20, 2025 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap. So dirt doesn't stick to carpet later. Gets carpets really clean. Easy to book. Technicians are courteous and service oriented.

Report a concern   July 20, 2025 — Rated 10 out of 10 by Ron Tiffany Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication during the cleaning process. Edwin explained as he went along. Pleased with the service and the price.

Report a concern   July 20, 2025 — Rated 10 out of 10 by M.A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Having a professional use nontoxic products to clean my carpet is a great way to promote health and wellbeing within my home. My 20-year-old carpet looks so good, that I think I can wait a couple more years before replacing it.

Report a concern   July 20, 2025 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite, answered my questions, and did a great job.

Report a concern   July 20, 2025 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledge on type of rug we have. No chemicals. Good results.

Report a concern   July 19, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far, the carpet looks clean.

Report a concern   July 19, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable.
He explained everything regarding the carpet cleaning.

Report a concern   July 19, 2025 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your rep George was great, I do think the three rooms for $100 promotion is a bit of a come on since there is always an upsell or extra charge suggested.

Report a concern   July 19, 2025 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a good experience. The young man was nice. He explained what the process would be as we had never done this duct cleaning before.

Report a concern   July 19, 2025 — Rated 4 out of 10 by N.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I needed a small 2 day old urine spot cleaned from my new puppy. Now l have a 2 foot wide spot right in the middle of my master bedroom. Looks horrible!

Report a concern   July 19, 2025 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techniascian was very professional and through on cleaning my carpet. Thank you!
Name removed

Report a concern   July 19, 2025 — Rated 10 out of 10 by Jennifer Nichols Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay Gonzalez did a great job. Very thorough and friendly.

Report a concern   July 19, 2025 — Rated 9 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was fine.

Report a concern   July 19, 2025 — Rated 10 out of 10 by Charles Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service by tech!

Report a concern   July 18, 2025 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, great cleaning, friendly service.

Report a concern   July 18, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets.

Report a concern   July 18, 2025 — Rated 8 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

There was an area which I felt the technician should have spent a little more time on as he did a good job with a problem area that I was more concerned with. He was good .

Report a concern   July 18, 2025 — Rated 10 out of 10 by Diane Tejeda Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are always kind and know their business.

Report a concern   July 18, 2025 — Rated 8 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were still some small spots left in the carpet but other than that our technician was amazing, professional, and polite..

Report a concern   July 17, 2025 — Rated 4 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My technician was very nice and helpful. I was happy originally with the cleanup. However, within 5 days the carpet was back to before. Normally the carpet stays clean for about 3 weeks to a month. I originally had another cleaning scheduled but I cancelled it due to how quick the carpet turned back.

Report a concern   July 17, 2025 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service friendly and accommodating

Report a concern   July 17, 2025 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

If you are not satisfied they will come back to touch up cleaning.

Report a concern   July 17, 2025 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians do a good job. The staff for nice and friendly. And the price is fair.

Report a concern   July 17, 2025 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service & a good job cleaning! My carpet felt so clean after it dried.

Report a concern   July 17, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert did a great job and the carpet looks really clean and fluffy

Report a concern   July 17, 2025 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look incredible and Caesar was very attentive and took the time needed


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