- Phone: (214) 372-5326
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based on 83402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and professional staff who did a thorough and great job.
Got out stains that I thought were permanent! Very pleased!
This is and has been and will be the only Service company that I use.
Why? from setting up the appointments to the individuals that come to service have been exemplary, I appreciate the process of their non-chemical use of cleaning products have left the carpets so clean and don't have any after-effect aroma. Thank you...
We've been using ZeroRez since the early 2000's and we have always been extremely happy with their service and professionalism from their technicians. This visit we had the pleasure of meeting a technician by the name of Stephen or Steve. He did an EXCELLENT job and our couch looked better than brand new. He was on time, professional and friendly. Thank you again.
phenomenal engaging rep but was a speed demon...I wondered how carpet even got wet he went over so quickly. to me to get deep cleaning one would think you would go slowly. set up service and takedown under 40 minutes.
Professionalism of workers
Companies quick response
Quality of work
The service man was very knowledgeable and explained everything as he worked. He made sure we understood everything. When we use Zerorez again. I will be sure to ask for him .
there was 1 spot that didn't come clean and I feel like for the price I paid, it should have.
My carpets are nice and clean.The young man who came out was
prompt and very nice and professional. He did a great job! He did not pressure us into buying any other services.
Fresh scent. Quick dry. Minimal residue.
Awesome our technician check for urine spots and fluids to make sure our carpet turned out amazing
They do a great job cleaning carpet!
Great system all the way through with excellent results, The technician, Alexander, was knowledgeable, polite and provided excellent results.
I like knowing that Zerorez does not use chemicals in the cleaning process. My neighbors' and my experiences with this company have been very good. The technicians are on-time, easy to talk with, and do a thorough job!
The technician did a great job.! However, I was disappointed that you advertised 3 rooms for $99, but when I called for the appointment I was told there was an additional $25 fee. Then when the actual invoice came there was another $10 charge. So what was advertised as $99 was actually $134. You should reconsider that- it really makes your company look dishonest.
Shadii was very professional and got the job done quickly and thoroughly.
The house smells amazing and the carpets have never been cleaner!
Had an awesome experience and would highly recommend my technician. Knowledgeable and helpful.
Service tech was on time, friendly and very efficient—kudos to him! Carpet looks great!
Great job. The attendant was on time and I as very fast at his job. He thoroughly cleaned many areas that the prior cleaning service did not. I’d recommend Zerorez to anyone!
Julian was very professional and proficient. He did not try to "sell" me anything I didn't want or couldn't afford. Thanks for the good work!!
We appreciated the thorough inspection of our carpets and explanation of services.
Much better the second cleaning. Javier the tech did a great job of making sure the carpets were cleaned properly since the first tech that came did not do a good job at all.
Your people, and the fact you don’t use harsh chemicals to clean.
Easy to book online. Quick response times. Prompt and professional service techs.
The technician assigned to my job, Mario, was a pleasure to work with. He reached out to coordinate arrival time and explained the products used to make the house ready for renters - his work was efficient and excellent
The service was wonderful. It was just so expensive. Had I known, I would have done some shopping around and look at other less expensive companies.
Good value
Good service
Clean carpet, fast drying. Friendly technician
Business owner of this company Bo lacks basic courtesy and doesn’t know how to talk to customers. Stay away from this company and they trick people with air duct cleaning service and oversell additional things. Sold a service that will take 3-4 hours and charged $1500, and they show up and say it’s a 1 hour job and ask for money when we weren’t home. He threatened and harassed for money and didn’t have courtesy to wait.