Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83402 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 20, 2025 — Rated 10 out of 10 by Cheri Ross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous. Sofa looks new again.

Report a concern   August 20, 2025 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonably priced. On time service.

Report a concern   August 20, 2025 — Rated 10 out of 10 by L.S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The communication was great! The products cleaned are floors wonderfully and we will definitely book with Zerorez again!

Report a concern   August 20, 2025 — Rated 10 out of 10 by Cheray Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service quality, Carpet Cleaning… When the attendance finished you feel as though you have a new carpet… And the person who did my service loved his job and went above and beyond… Just a great attitude… He deserves a raise or a bonus! Cheray

Report a concern   August 19, 2025 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Worst customer service, cleaning job, and pricing!
Would love to speak with a manager and share my experiences and pictures.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Joe Vecchio Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technician.

Quick drying plus excellent results.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Melissa Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the first time I used Zerorez and was very impressed and pleased with the technician conducting the cleaning. He explained everything to me about the process and he did a a fantastic job. His name is Edwin :)

Report a concern   August 19, 2025 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was prompt, efficient and polite. He is a great representative of your company!

Report a concern   August 18, 2025 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nelson, the technician, was on time, professional and interested in getting the best cleaning results plus advice for further carpet care.

Report a concern   August 18, 2025 — Rated 7 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

The salesperson went out to our commercial property to figure out the cost estimate to clean the carpet in one of the offices. Apparently, he did not communicate with the technician who was sent out to clean the carpet. The technician was not aware that anti-freeze was what was spilled on the carpet. He did not have the correct chemicals to clean that out of the carpet, so he just did the best he could.

Report a concern   August 18, 2025 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very well trained. They are always on time. They are also very polite and trustworthy. My carpets are always cleaned properly and look great when they are finished. Zerorez was quick to respond to clean a recliner my dog had an accident in. I always recommend Zerorez and have passed on your number to many of my friends.

Report a concern   August 17, 2025 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   August 17, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service , he was eager do a good job , tried to clean the carpet as good as possible .

Report a concern   August 17, 2025 — Rated 10 out of 10 by Cheryl Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and I like that there aren’t any chemicals left in my carpet

Report a concern   August 17, 2025 — Rated 10 out of 10 by Jamie Cesena Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great ontime service with great results!

Report a concern   August 17, 2025 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work

Report a concern   August 17, 2025 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Service provided by the technician was top notch and our carpet looks Amazing! Thank you!

Report a concern   August 17, 2025 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were professional and completed the job as promised. Great job.

Report a concern   August 17, 2025 — Rated 10 out of 10 by Christie Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the pet friendly products used for cleaning the carpet. The service was great.

Report a concern   August 17, 2025 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and outcome!

Report a concern   August 17, 2025 — Rated 7 out of 10 by K.Y. Zerorez Dallas/Ft. Worth
What could we do to improve?

More upfront about add-ons. Went from $109 to $351. Kind of like going to the car dealership.

Report a concern   August 16, 2025 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was great!!

Report a concern   August 16, 2025 — Rated 10 out of 10 by C.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly technician. He did an amazing job in a timely manner!

Report a concern   August 16, 2025 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and did a marvelous job.

Report a concern   August 16, 2025 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good price for the rug cleaning

Report a concern   August 16, 2025 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did a great job!

Report a concern   August 16, 2025 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin Garcia was great! The service was very professional and the carpets look great for being over 20 years old!

Report a concern   August 16, 2025 — Rated 10 out of 10 by Dori Voorhees Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very professional and did an amazing job! I will definitely use zeros again

Report a concern   August 16, 2025 — Rated 10 out of 10 by Rubynell Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had the BEST clean ever from Jessie! Have you changed your equipment? Really, the best service ever, and I have done business with you for several years.

Thank you.
Nell Martin

Report a concern   August 16, 2025 — Rated 10 out of 10 by Darlene West Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The personnel that did my cleaning of the ducts and Mr. Sam who did my carpet cleaning were very professional, friendly, and did an outstanding job.


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