Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2025 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were friendly and professional! The carpet cleaner worked wonders.

Report a concern   September 2, 2025 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers are prompt and easy to work with..

Report a concern   September 2, 2025 — Rated 10 out of 10 by Y.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and Kevin explained everything in detail.

Report a concern   September 1, 2025 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are always quick and do a great job

Report a concern   September 1, 2025 — Rated 5 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaned 3 rooms. On 1 room they talked us into the upgrade of topical treatment to get rid of pet smells. After it dried, the room smells terrible. We have been trying to air out the room for 2 days and it still smells bad. We wasted $65 on the upgrade as it smells way worse. We were pleased the last time we used Zerorez but we will not use again. The other two rooms are fine. Just do not see a big difference in the cleaning they did in any of the rooms amd now our master bedroom smells terrible.

Report a concern   August 31, 2025 — Rated 3 out of 10 by M.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was scheduled between 10-1 someone showed up at 2:15 …. I was charged for two hallways when it’s only one and the one area that I was concerned about looks worse. Then with company staying here the carpet still wasn’t dry at 11pm

Report a concern   August 31, 2025 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked so good after Alberto cleaned them. He did a thorough job and took his time and we were very pleased.

Report a concern   August 31, 2025 — Rated 10 out of 10 by Whitney Faulkner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy online scheduling. Technician was very professional and communicative.

Report a concern   August 31, 2025 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steve did a great job. Explained everything and answered all my questions I had.

Report a concern   August 31, 2025 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that did our carpet was amazing.

Report a concern   August 31, 2025 — Rated 10 out of 10 by Mason Brozovich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

George was incredibly professional and personable and did an awesome job! He gave us some great tips on cleaning and was in and out in a timely manner.

Report a concern   August 31, 2025 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   August 31, 2025 — Rated 10 out of 10 by John Grindle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and polite. Carpets look great!

Report a concern   August 30, 2025 — Rated 10 out of 10 by O.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned carpet very good

Report a concern   August 30, 2025 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results at a great price.

Report a concern   August 29, 2025 — Rated 10 out of 10 by Mark Tulbert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was great. Thorough and the carpets look great

Report a concern   August 29, 2025 — Rated 0 out of 10 by T.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

did not do a good job, would not recommend.

Report a concern   August 29, 2025 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy with great results

Report a concern   August 29, 2025 — Rated 10 out of 10 by William Cephus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time and professional. The carpet looked great.

Report a concern   August 29, 2025 — Rated 10 out of 10 by John Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   August 29, 2025 — Rated 10 out of 10 by Janae Bagley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good at communicating prior to arrival and during cleaning.

Report a concern   August 29, 2025 — Rated 7 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Just wasn’t as good as in past. Long time customer. High traffic area looked same before and after. Disappointed

Report a concern   August 29, 2025 — Rated 10 out of 10 by Stanly Simon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   August 29, 2025 — Rated 10 out of 10 by Allison Hayes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, polite employees. My carpets look brand new

Report a concern   August 29, 2025 — Rated 10 out of 10 by Tammy Becker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job

Report a concern   August 28, 2025 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul Fetui & Matisse listened to my concerns about spots & dark areas of heavy traffic & did a thorough job of cleaning & getting rid of spots. They were careful, very courteous, upbeat & friendly & did a fabulous job in record time. I would highly recommend recommend them! Thank you!

Report a concern   August 28, 2025 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks like new!!
Thanks!

Report a concern   August 28, 2025 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The specials are very helpful for seniors who are on a tight budget. They always do a great job,too!

Report a concern   August 28, 2025 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Joe was courteous and explained the processes.

Report a concern   August 28, 2025 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great after being cleaned & George did a great job & was very knowledgeable about Zereorez & was very polite at the same time.


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