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based on 83400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast efficient, nice people
Really clean well. Fast and prompt service. Friendly technician. Very thorough.
The products and procedures really clean my carpet.
Carpet was not evenly and thoroughly cleaned. Left streaks where part was clean and other areas not. Ridiculous price for sofa cleaning. Very disappointed overall.
Good results, and I like being able to customize the services. We only have one room of carpet, but sometimes we add on tile floors, other times upholstery cleaning.
Very kind and helpful carpet cleaning guy. We were very happy with the job he did. He was professional and knowledgeable.
I’m satisfied with the results
The service is always great. Thanks for taking care of my carpet. I have some referrals.
On time great results
Charles was very helpful in booking my appointment. Diamond was very thorough and professional. I’m very pleased with the overall experience and outcome!
Excellent service and our carpets look fantastic! Highly recommend and will be using Zeroez again!
Your rep was on time, courteous and did an excellent job of removing the stains from a section of our carpet
No chemicals, very through, attention to detail. Our technician was awesome, very hard working and explained every step. I will definitely use Zerorez again.
Great service!
Arrived when scheduled. Tech was knowledgeable and courteous. Pretreated quickly for pet stains and left us a clean carpet.
The cleaner did a great job, better than other carpet cleaners I've used in the past so I will definitely call them again for service.
It did start off very pushy sales but informed our rep and pulled back and then making it a pleasant experience. The carpet turned out very well and smells clean. Thank you!
Techs arrive on time, are polite, considerate, and competent.
Perhaps because as usual the technician attempted to triple the cost.
I did tip him however, did not appreciate cost. Thanks for your service and much success moving forth.
Team was very polite, knowledgeable and did a good job!
Brandon was great
The technician was friendly, knowledgeable and professional. He explained everything his was doing. The results were fantastic! I would gladly recommend Zerorez to anyone.
Great service and our technician did a great job. He was very efficient and friendly. My carpet looks great and the chair and ottoman he cleaned look so much better. I would definitely recommend Zero Rez.
The carpets are clean and do not smell afterwards.
Very courteous and thoughtful staff and results are always great.
Albert did a great job on our carpets
I understand that equipment breaks down, but my day was put on hold for 5 hours and was still not resolved. I had to cancel plans while we waited The technician was very apologetic and kept me informed so that is a plus. We didn't move the furniture back so our house was in disarray while we waited for service the next day. I spent a lot of hours waiting for something that usually takes an hour. I appreciated all the apologies, but it would also have been nice to have received a discount for my loyalty to your company and the inconvenience it caused in my life. We have used your company for years with no problems and Im sure we will use you in the future, but I cant honestly say I am a satisfied customer this time.
That it cleans very well and the drying is great. It is still soft.
Your technician damaged my wall. He said that you would call to address getting it fixed. You have not called. I have not been offered any compensation.
It was awesome and would recommend to everyone