Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 7, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose was amazing! He did a fantastic job and was so kind and knowledgeable. Would definitely recommend!

Report a concern   November 7, 2025 — Rated 10 out of 10 by Margaret Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly, curtios, knowledgeable.
Answered any questions and worked quickly.

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician you sent was outstanding and did a fabulous job!! However there is just one spot that needs to be addressed. It's by the back door and the spot hadn't to my knowledge been present prior to his visit.

Can you give me a call?

Report a concern   November 7, 2025 — Rated 10 out of 10 by Michael Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent and the technician was extremely knowledgeable and courteous, this is why I have used ZEROREZ for years.

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great personable technicians and great product concept

Report a concern   November 7, 2025 — Rated 2 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Gentlemen did a horrible job. All I did was spray wet stuff on it vacuumed it. The carpet was so saturated with liquid that it has taken two days for it to dry. I should’ve told myself to stick with Dal worth cleaning like I have the last six years . I have my carpets cleaned about every 90 days would not recommend your business to anyone.

Report a concern   November 7, 2025 — Rated 2 out of 10 by T.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing, time management, quality

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, courteous, and knowledgeable.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient cleaning and great service

Report a concern   November 6, 2025 — Rated 10 out of 10 by Craig Shepler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez the last few times we have had our carpet cleaned. Enjoy the speed of service and the techs have always been very knowledgeable about their work. And the carpet always comes out looking better.

Report a concern   November 6, 2025 — Rated 0 out of 10 by R.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets were not fully cleaned. One room still smells after even paying for extra deodorant.

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already did this shortly after Alexander (Alex) & Xion, his "apprentice" (I called him) left my home on Wednesday morning, October 29, 2025, either that afternoon or evening.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Carrie Yates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time! Professional! Quality job!

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely professional, kind and they did a great job.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Suzanne Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and results.

Julian Avila was courteous and explained the process and options.

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything they did in my house is exactly like we were told.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Amanda Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a wonderful job with our carpets. He did our 5 bedrooms, our playroom, hallway, and stairs.

Report a concern   November 5, 2025 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. Efficient, knowledgeable and friendly

Report a concern   November 5, 2025 — Rated 10 out of 10 by Julie Brake Julie Brake Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was friendly, professional and did a great job.

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer setvice

Report a concern   November 5, 2025 — Rated 10 out of 10 by John Poore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very speedy and detailed cleaning!!

Report a concern   November 5, 2025 — Rated 10 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks betterand stays clean Your staff arepleasant and professional Alex was very personable

Report a concern   November 5, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ease of making an appointment. My technician was on time. He was friendly, very knowledgeable. My carpets look great.

Report a concern   November 5, 2025 — Rated 10 out of 10 by mary reid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who cleans does not try to force me into getting extra stuff. He tells me what is available and I can say yes or no and that is it. The cleaning is done on time and always a very professional job. The house smells clean and fresh - no chemical smell.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Karl ott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and clean carpets

Report a concern   November 5, 2025 — Rated 0 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They did not clean my house at all .

Report a concern   November 5, 2025 — Rated 10 out of 10 by Tina Kardaras Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician Demarion was very informative and thorough and he did a really GREAT job!

Report a concern   November 5, 2025 — Rated 10 out of 10 by Claudette Kates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, Kevin was amazing explained the process very good customer service.


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