Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83402 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job at a fair price. It’s easy to schedule, the tech(s) shows up on time, and the pre- and post- instructions are clear.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Linda Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service given by the man who cleaned my carpets

Report a concern   August 6, 2025 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and was complete in a timely manner. Very pleased with the results.

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the way it cleans.

Report a concern   August 6, 2025 — Rated 9 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ok

Report a concern   August 6, 2025 — Rated 10 out of 10 by Michael Dyess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is my go to carpet cleaner. I use no one else. Carpet is always fresh and clean like new after they finish. Long time customer

Report a concern   August 6, 2025 — Rated 10 out of 10 by Laura Shepherd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great!

Report a concern   August 6, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast scheduling and the tech was friendly, knowledgeable and fast. Floors look great. Would recommend.

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and clean, plus fresh clean smell

Report a concern   August 6, 2025 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They cleaned carpets very well and they were dry quicker than expected.

Report a concern   August 5, 2025 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech, Buddy, was

Report a concern   August 5, 2025 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EVERYTHING TURNED OUT GOOD

Report a concern   August 5, 2025 — Rated 7 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

People skills of technician

Report a concern   August 4, 2025 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spent over $900 because I believed that the technician would be able to clean my rugs. I really liked the technician he had really great energy very friendly and he was willing to add my couch onto his job duties even though that’s not what the original plan was. He did a wonderful job on cleaning my couch in the front room that the couch was in. However, the other main room was my bedroom and he did not spend the same amount of time in that room and it looked terrible when it started to dry so I am very disappointed, especially after spending $900 that I really didn’t have to spend. I would rather the technician come back and just complete the job in my bedroom rather than be reimbursed for anything. I don’t know if he ran out of time or why the difference. And yes, I know he asked me to come look at it before he left, but it was wet and the room didn’t have lights on so I went with his expertise, but right after it started drying, you could see the original spots and streaks From his vacuum left on the carpet.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Adrienne Cannon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job. Carpet looks good. I have 4 kids most all stains came out. Jalen was great!!! My 2nd time using yall.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Linda D Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always like that my carpets stay clean. My carpets are getting pretty old. So I know they are harder to get results or stay clean, but they always seem to get them back to where they should be and extend the life of my carpets until I can replace them.

Report a concern   August 4, 2025 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrival and very easy to work with

Report a concern   August 4, 2025 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative did a wonderful job. He was professional, and efficient.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Jana Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kory was very professional, fast and knowledgeable. He did an amazing job.

Report a concern   August 4, 2025 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable service. Great customer service and technicians. No harsh odors or chemicals. Responsive to my concerns.

Report a concern   August 3, 2025 — Rated 10 out of 10 by Sandra Esterday Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and job well done.

Report a concern   August 3, 2025 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and great follow up

Report a concern   August 3, 2025 — Rated 4 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You don’t move furniture as only one person comes out; your equipment does not get under bed, etc.

Report a concern   August 3, 2025 — Rated 9 out of 10 by Rebecca Dickerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Response time is quick, notifications are aptly considerate, friendly customer and quality cleaning service for a competitive great price.

Report a concern   August 2, 2025 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was on time and courteous.

Report a concern   August 2, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good

Report a concern   August 2, 2025 — Rated 10 out of 10 by Don Bodenhamer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time a professionally done.

Report a concern   August 2, 2025 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician, very thorough and respectful of our property.

Report a concern   August 2, 2025 — Rated 10 out of 10 by Patricia Brooks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products that are used really work well on the carpeting
Carpeting looks good

The service from the gentleman was excellent very informative worked in a timely matter


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