Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83408 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2025 — Rated 7 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

My stair had a funky smell two days after the cleaning.

Report a concern   July 16, 2025 — Rated 10 out of 10 by Terry Blankenstein Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products they use cleans my carpets great and the technician Julian was very informative about! I would highly recommend this company!

Report a concern   July 16, 2025 — Rated 10 out of 10 by Ana Tye Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and quick. It was a great service

Report a concern   July 16, 2025 — Rated 10 out of 10 by Kristen Plohg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose was amazing! Very friendly, knowledgeable and thorough. Highly recommend!

Report a concern   July 16, 2025 — Rated 10 out of 10 by Paul Toomey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite service coupled with efficient service.

Report a concern   July 16, 2025 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and fast service.

Report a concern   July 16, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very friendly. He explained everything to us and showed us pictures as the process was taking place. He was very respectful of our house and used the booties when going in and out the front door as it was raining off and on that morning. We hope to get him the next time we use your services.

Report a concern   July 16, 2025 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very efficient

Report a concern   July 16, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

10/10 service!

Report a concern   July 15, 2025 — Rated 10 out of 10 by Carla Mendez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job I still need his place is a need to be done!

Report a concern   July 15, 2025 — Rated 10 out of 10 by Cynthia Woodham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had my carpets cleaned that only had a few spots. Then Tech said he could also clean tile grout on the floor, that also included cleaning the all the tiles. I was AMAZED as to how fast and Clean it became. In the past I have gotten on my hands and knees with a toothbrush and spent hours rinsing and sucking up the rinse water with a Wet Vac. No more of that for me!
Thank Guys.

Report a concern   July 15, 2025 — Rated 8 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The techs are a bit unpolished. I was told by two different people that they didn’t need to cover the vents. NO dirt would come out of them except the return and they would clean if it did. I insisted that we cover them and there was tons of dirt that came down as the tape was removed. My entire bathroom counter is under a vent and had dust and debris. This happened in the bedroom and living room. I think it just needs to be more accurately stated. Also, would be nice if you shared the before and after documentation.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Renee Tatum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the ease of scheduling and the price point is reasonable. The technicians were friendly and the carpets were cleaned thoroughly.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Lindsey Nunn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was great. The technician made me feel very comfortable and clearly knew his job well. The pet odor treatment worked great and my carpets are so clean!

Report a concern   July 14, 2025 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone was polite on the phone when I made the appointment. The carpet cleaner was very polite and did a nice job.

Report a concern   July 14, 2025 — Rated 6 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He seemed to do a good job cleaning the carpet but wasn’t there but about 45 minutes for 3 rooms, 2 recliners and a hallway and was critical of my furniture and carpet (it is all pretty old). I didn’t get my 4 Rangers tickets.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Mary Healy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough carpet cleaning

Report a concern   July 14, 2025 — Rated 10 out of 10 by Tracy Fox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile floors look almost new again. The technician was very professional and he did a great job.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Nikki Shaikh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and the technician was very helpful!

Report a concern   July 14, 2025 — Rated 10 out of 10 by J.A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service and Technicians were very efficient, and explained with before and after pictures of the work.
The scheduling was also great and right on time.

Report a concern   July 14, 2025 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and workers.

Report a concern   July 14, 2025 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling. Professionalism of the staff and cleaning results.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Jill Lucius Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great services, fast and easy booking appointments, professional, friendly, employees!

Report a concern   July 14, 2025 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chance is a great guy to work with.

Report a concern   July 13, 2025 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a thorough cleaning and good spot cleaning for difficult spots.

Report a concern   July 13, 2025 — Rated 10 out of 10 by Tammy Lucero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely appointments available. Knowledgeable staff. Always a great result.

Report a concern   July 13, 2025 — Rated 10 out of 10 by Jill Knight Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process to eliminate soap. Fresh and clean.

Report a concern   July 13, 2025 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job cleaning the carpet and tile.

Report a concern   July 13, 2025 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everytime I get my carpets cleaned yall clean it so good and it doesn’t leave a smell

Report a concern   July 13, 2025 — Rated 8 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had serious issues and had to have a re-do for our tile cleaning. I understand the men had been provided the wrong equipment for the job because the correct equipment was down for repair. The crew that cleaned our house twice was professional and courteous. The frustration and concern with having to go through the disruption of this type of cleaning twice was disappointing but zeroes did make good 100%.


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