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based on 83410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to vook and professional service
I continue to use your service for cleaning my carpets because you are effective and in fact leave no residue on the carpets after the cleaning.
Nice tech, products and processes seems to work well. Still waiting on our Rangers tickets. Hopefully soon.
The services were easy to understand and select.
Responsive, thorough, punctual
I appreciate that you do not use harsh, stinky chemicals. The solution you use has a subtle and pleasant smell.
The person who came out (Diamond) was friendly, efficient, and did a very thorough job. I'm delighted and will definitely use you again next time I need a cleaning.
The carpet was left with streaks and I had to call for a do over. This has happened once before so I will not be using his company again.
Great job cleaning soiled carpet. 10 out of 10!!
We are long time customers of Zerorez and will use no one else. While Albert was here cleaning out carpets a friend came by and wanted information on how to use Zerorez. And even later in the day another friend asked about it. Always happy with the results. Thanks Albert!
Overall, they did a good job. I am not pleased with one area, but the carpet is old and stained in that particular area. I wish one area was a little cleaner, but it may be just the carpet. The technician was kind and professional, and on time.
Excellent service…!!
Diamon was wonderful. Professional and efficient. Great service and my carpet is clean!
Very good!
Thorough Effective. Professional. Efficient. Shame was excellent. I’ll totally recommend to friends and family! .
My old carpets look fantastic after the service. Also Bert who serviced us was polite, courteous and a gem for your company.
Easy to schedule
Continued follow up
Courteous Technician
Our technician, provided exceptional service. He walked us through the process, showed us pictures at every step of the service. Provided details on the process, explain reason why service was needed and went over all the benefits for the service. A lot of companies talk about white glove service but our technician delivered on that promise. He is the reason I would do business with your company again.
Jay did a great job. Carpet looks good.
We were able to get an appointment when we wanted it, they were on time and did a good job. Oh yes, the were very nice as well.
I have reached out with pictures, and still have not got a response. Once my couch fully dried, there’s still spots that don’t look clean. I sent pictures through an email. I paid $573 for it to be cleaned.
There is still a bad smell on the tile. I understand there is not a guarantee that it will work, but I wish there was a discount if it doesn’t work
After the technician left, I noticed the pet odor was still pretty strong. I called the next day to see what we could do about it and I have not heard back since.
The service was immaculate, on time and very professional. I plan to hze you guys again for other cleanings!
The stains that we paid extra to get cleaned are still there. It was only supposed to be $99 for 3 rooms and ended up being over $300. I am not happy with the end result! My # is Phone number removed if you'd like to call me for pictures.
Great service for the price point. Our technician was super nice and did a great job.
Very good
Be able to clean everything! May be impossible, but would be great!
Prompt friendly service.
The appointment was right on time and the technician was friendly, my carpet looks great.
Excellent customer service!! Albert was very professional, friendly and helpful!!! He did an excellent job cleaning the carpet in my teenager’s room, which was no easy task!!