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based on 83402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was very clean and all stains were removed.
The carpet turned out great, very clean. The service was great. He explained everything, took his time to make sure the carpet was cleaned great, Thanks
Friendly customer service. On-time service. Carpet looked great when completed. Pet stains almost all gone. Good Job.
My carpet is always looking new after it is services by Zerorez. Prices seemed to be highter than the last time, but it cleaned up nice so I will not complain.
The Technition -
Arrived on time, he was very nice and did a great job! The carpet looks
like new. =-)
VERY PROMPT AND DID A WONDERFUL JOB
Quick, efficient, effective
My carpets look like they are brand new and they were in desperate need of cleaning. Plus your representative who clean my carpets was so professional and just the best...He was just great....give him a raise.
Very professional. The technicians don't have any tatoos, piercings, or foul language. All the techs that have come to our home seem to be professional and of good character. Also, my husband works sales for one of the largest environmental companies in the world, and he approves of the chemicals used for the safety of our pets and children and ourselves.
I find that each time you have cleaned our carpets, you have exceeded my expectations. The carpet is much less damp when you are finished that in past experiences with other companies.
You have always suceeded in getting out stubborn stains that I never dreamed would come out.
Each time I have used ZeroRez, the technician has been top notch. This time, my technician was Mike Laga and he was the absolute best I've seen! Customer service at it's finest and performed the most thorough cleaning I've ever had a carpet cleaning company do. His eye for detail would be difficult to match. Cudos to Mike Laga!
Thanks so much,
Name removed
On time and finished quickly. carpets looked great!!!!!
I bought a rental house with carpet from 1986. It was matted down, had paint spilled on it, and was sun fadded. Not to mention several mystery stains that made me queezy. Zero rez showed up on time, and worked quickly, and for a verry reasonable price. Now im not going to need to replace the carpet. Thank you.
Terrill was a very professional worker. I was told that my appointment time was between 1:30 and 4:30. He got here about 4:45. I still have a few spots that didn't come up. I have been having my carpets cleaned every year forever. This is the most money I have ever paid for this service.
My carpets looked better than they looked when we first moved into our house. Also, the fact that they dried so quickly was a plus since we have an inside dog.
Reasonably priced, friendly technicians, excellent product.
Carpets look so much better! I liked the fact that they gave a certain time period in which they would come and they did.
They work!!!
Wonderful job!
NO HARSH CHEMICALS. PROFESSIONAL AND KNOWLEGABLE SERVICE. FRIENDLY STAFF. I HEARD ABOUT YOU ON JODY DEAN.
Person who cleaned was too quick. Did not pay attention to detail. Did not close doors and clean behind them. Was not careful of hoses. Scuffed up some wood. Too bad we tipped him.
I have two house dogs who had been doing their buisness on the carpet I had installed last summer.Zerorez got rid of the smell and now I have a dog gate to keep them off the carpet. I also had the tile in my house cleaned and sealed. Very happy with the results!The young man who came to my house was very friendly and very professional.
My carpet comes clean and looks new, with no Oder. I am so pleased.
What I did not like about your service.......This is a complaint for in office.
When I called for the appointment, I asked for the price.
I wrote my check for the price that was quoted to me over the telephone. When your tech finished with the carpet cleaning job, he wrote out the statement, which was more then quoted to me. You failed to add the tax when you quoted the price to me. So there fore I used the cash I had here at the house for the tax part as I did not wish to write another check. In the future, would you please give me the full amount I will owe, or at lease make the statement " plus tax". I understand this is not the first time for this confusion.
This service was the result of a problem I had with a previous service you provided. I doubt I will ever use "Z" again; nor will I recommend you to anyone else.
We are seeing (now that the carpet is dry)some streaking (places that did not get clean). These are spots that show dirt (not oil or animal stains). We did call yesterday and left a message, but did not get a return call, and that is the main reason that we did not rate zerorez any higher. Please give us a call or send an e-mail where we can schedule something. Thank you so much.
You guys can get stains and smells out of carpet and rugs like no other!!!!!
The tech. ( Anthony) who cleaned my carped did a wonderful job. He was frendly and very efficient.
I appreciate the level of interest and professionalism the technicians show and the effectiveness of the products used.
Efficient service and carpets/sofas look and feel great

I like the way my home smells after the carpets have been cleaned! Also, the job was done quickly without any kind of cleanup unlike the others that have left water on my entry floors. Technician was pleasant and explained the process thoroughly. I was disappointed to hear advertisement of a $99.00 special on the radio the very next day though! Bad timing on my part.