Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83808 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2011 — Rated 0 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

nothing at this point. We are so disappointed and feel your ads are so misleading. We will never use your service again and will advise our friends and coworkers to use anyone but zerorez

Report a concern   October 10, 2011 — Rated 10 out of 10 by D.R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   October 10, 2011 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing how much dirt came out of our carpets!!!!

Report a concern   October 10, 2011 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service man was very polite and professional. He explained what the other carpet cleaners
were doing to our carpet.

Report a concern   October 10, 2011 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe came to our home to clean our carpets and he was on time and very professional! I was pleasantly surprised as to how good the carpets came out. He was able to give new life to them and I am very happy with the results. We have had other vendors clean our carpets in the past and they did not get the carpets as clean as Zerorez did. It was a pleasure doing business with Zerorez! I will definitely call them again.

Report a concern   October 10, 2011 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always leaves my floors looking clean and fresh.

Report a concern   October 9, 2011 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I feel the add on costs are too high. I had the 3 room deal and had him clean 2 halls. The first hall was a normal hall so I agreed to the fee. The second hall was a small area whech leads to a guest room around the corner. I feel I was ripped off at the cost I was charged for this area. It shoud have been added to the other hall.

Report a concern   October 9, 2011 — Rated 7 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Only disappointment was the tech charged me for my very small master bathroom that is part of my master bedroom. It was about 2x5 feet of carpet. I had already added a room prior to showing him the bathroom so I thought he would be able to throw it in. Other carpet companies have never charged me.

Report a concern   October 9, 2011 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was very courteous and informative. Very good and quickly done.

Report a concern   October 9, 2011 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don't use Soap so the carpet doesn't get dirty as fast.

Report a concern   October 9, 2011 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work!

Report a concern   October 9, 2011 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals. I'm always looking to reduce the amount of chemicals my toddler is exposed to. The technician Casey was very friendly and professional. Great experience all the way around and my carpets look wonderful! First name removed - Fort Worth, TX

Report a concern   October 9, 2011 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Attention to detail--no smell---great results. Tony did a nice job for us. If there was a problem it was the truck is noisy otherwise very happy with the results.

Report a concern   October 9, 2011 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job. Carpet looked like new

Report a concern   October 9, 2011 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning ever
Professional, efficient, timely

Report a concern   October 9, 2011 — Rated 9 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He got the stains out! I can't even tell where they were!

Report a concern   October 9, 2011 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No strong chemical smell...just fresh and "green". Also like short dry time.

Report a concern   October 9, 2011 — Rated 5 out of 10 by K.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The traffic areas and some stains look pretty much the same as before.

Report a concern   October 8, 2011 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked that there was no chemical smell. The carpets did not feel sticky when you walked on them after they were cleaned.

Report a concern   October 8, 2011 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They told us what would be best for our carpet situation and did it. And it looks and smells wonderful. Would recommend this company and service to any and everyone!!!

Report a concern   October 8, 2011 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have 8 houses , 7 rental properties. Zerorez always does a great job.

Report a concern   October 8, 2011 — Rated 10 out of 10 by J.R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quickness of the cleaning system. The house did not smell like a chemical factory and my stairs have not been this clean in years!

Report a concern   October 8, 2011 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly technician. I asked for him to try and clean one of our shower enclosures because of built up calcium deposits. He was doubtful but tried & didn't charge us.

Report a concern   October 8, 2011 — Rated 5 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The radio advertising indicates a drying time of 30 minutes. It took more that 6 hours for ours to dry. The notification email makes a big deal out of having parking available that is not the driveway. The truck parked in the drive and we now have several spots. The carpet and tile appear to be clean. We'll see how it works out. Let's just say I'm not a raving fan.

Report a concern   October 7, 2011 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that the process is chemical free, I actually got down and smelled in several places, very fresh and clean smelling.

Report a concern   October 7, 2011 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book and carpets look great!

Report a concern   October 7, 2011 — Rated 9 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps...

Report a concern   October 7, 2011 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   October 7, 2011 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff is efficient and quick with close focus on protecting furniture, floors, walls, etc. We've used Zerorez several times and are always satisfied.

Report a concern   October 7, 2011 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Care in providing the service, and attention to detail.


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