Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83808 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2011 — Rated 8 out of 10 by G.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

My only reservation is that the pricing is quite a bit higher than other companies and I could not see much difference in the final outcome.

Report a concern   October 14, 2011 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soapy residue, good customer service and dried within hours.

Report a concern   October 14, 2011 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent; technician was on time, neat, careful, and polite. There were several stains that he simply could not remove, but we figured they were long-shots anyway.

Report a concern   October 14, 2011 — Rated 4 out of 10 by J.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This is the second time I have used Zerorez. Fist time was 2 years ago. It was great. This last time he spent about 30 minutes on three rooms and I was not at all happy with how it looked. There were still dirt spots.

Report a concern   October 14, 2011 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time and honest.....First time my carpet is clean this is best one Than the other Companies....Thanks Alot.

Report a concern   October 14, 2011 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

IN ALL HONESTY IT WAS THE TECHNICIAN WHO WAS NOT ONLY FRIENDLY HE WAS CONFIDENT IN HIS WORK AND QUICK TO GET THE SERVICES DONE. HE DID NOT STOP UNTIL A BAD STAIN WAS REMOVED. I WOULD LIKE TO SEE HIM BACK HERE IN THE FUTURE

Report a concern   October 13, 2011 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, thorough cleaning, my carpets never looked better!
The service personnel are professional and helpful. They really go the
extra mile!
I only use Zerorez after I saw how they clean.

Report a concern   October 13, 2011 — Rated 9 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

so far so good

Report a concern   October 13, 2011 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh, clean, my carpet looks and feels like brand new.

Thank you

Report a concern   October 13, 2011 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet feels good under my feet.

Report a concern   October 13, 2011 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look wonderful-- Great Job!!!!

Report a concern   October 13, 2011 — Rated 10 out of 10 by S.E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the effectiveness of the process and technicians. My carpets are clean and the people are friendly & informative. The price seems to be good also.

Report a concern   October 13, 2011 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results

Report a concern   October 13, 2011 — Rated 1 out of 10 by L.A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The urine smell came back and some of the spots. The smell is worse than before. We spent over $500 and don't feel like it was worth it at all. The technician said there was no guarantee, but thought it would be 98% better.

Report a concern   October 13, 2011 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time and seemed to have cleaned the carpet well.

Report a concern   October 13, 2011 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every thing that has been done so far IE. ducts, carpet, are cleaner than they have been in a decade. The 1950's house now smells like a 2011

Report a concern   October 13, 2011 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You take the time to do the job right

Report a concern   October 13, 2011 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friedly srvice and good work.

Report a concern   October 13, 2011 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff and Joe were FABULOUS at explaining how Zerorez works. They were careful around my furniture and walls and curious lil girls too. I REALLY appreciate customer service like that!

Report a concern   October 13, 2011 — Rated 10 out of 10 by R.S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals & always gets the spots out.

Report a concern   October 12, 2011 — Rated 8 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

In front of my couch still looks dirty

Report a concern   October 12, 2011 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the work is always done promptly. The person is always pleasant. The only thing is that last time when we had our living room rug cleaned there was a spot that came up after it dried. We called ZEROREZ to have them know this and we never got a return call.

Report a concern   October 12, 2011 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm so glad Casey (the technician) talked me into having the stairs done in addition to the two rooms I originally planned on. I initially expressed skepticism that anything could be done for the stairs, which were badly soiled, but he promised me they would "look a 100 times better," and boy, was he right! I was really impressed with the Zerorez product and service. I will definitely use it again!

Report a concern   October 12, 2011 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, professional, and did a very good job, very impressed for the price.

Report a concern   October 12, 2011 — Rated 10 out of 10 by L.A.G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it cleans the carpets without soap and other harsh chemicals and dries quickly.

Report a concern   October 11, 2011 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth Hopkins was very patient with my questions. He explained how his services were different from Chem Dry. I have used Chem Dry for 25 years. He was a very nice young man and did a wonderful job. My carpets have not looked this nice, since we had it installed 4 years ago. I look forward to using you again and I will ask for Seth. My husband and I felt he represented your company very well.

Report a concern   October 11, 2011 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, informative and helpful technicians! They offered to help and advise in any way they could. It was just a smooth experience. And the spots on my carpet are gone.

Report a concern   October 11, 2011 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet stays much cleaner with no soapy residue left behind to attract dirt. I also love that they kill the bacteria under the carpet keeping any stains from "reappearing" after they clean. I will not use anyone else.

Report a concern   October 11, 2011 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very informative and friendly.

Report a concern   October 11, 2011 — Rated 10 out of 10 by H.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

natural as possible treatment methods


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