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based on 84559 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets cleaned prevoiously looked as like new.
there is a place at the entrance to my kitchen that did not get cleaned because my husband had blocked our 2 chicuahuas in the kitchen. we were both home. They shoiuld have asked us to move the gate back so they could clean that spot.
courtesy, efficient, really cleaned
Disappointed in the tile cleaning. Tile may be cleaner, but left a lot of residue that sream cleaning could not remove. I had hope it would look better. The carpets do look much better.
Just wasnt very impressed all around. Sorry!
GREAT WORK, GOOD PRICE
No detergents and the service person was extremely nice and professional
Outstanding job! Very quick and professional. Our carpets look like brand new
Thanks for everything!!
the work done by Brad was very well done. The carpets really looked nice after he finished and it dryed quite rapidly. We were able to have a party the following day. We also liked the fact that there were no chemicals .
They're green. Your technicians are prompt,courteous, and do a good job.
Philip was outstanding and very courteous. He called before his arrival to let me know he was running a little ahead of schedule, which was very nice. I will definitely recommend your company and Philip in the future.
That they are green.
My carpet was fresh, soft (again) and very clean. Spot removal was very good.
This was my second time to use Zerorez. The carpets look great and the technician was kind, considerate of my home and it was done in a timely fashion. I have already recommended Zerorez to my sister and she has an appointment scheduled. What more can I say than that???
Was very pleased with the technician and the service. In fact, he got out traces that the last tech. did not get. Will be a Zerorez customer whenever the need arises.
all
Excellent results with no chemicals and great friendly service!
My carpet looks terrific and your technician was very professional and took pride in his work!
Prompt and makes the carpet look like new.
It's clean , thorough, and the worker was really good...
The carpets looks like new! The staff was extremely efficient and personable. The result is amazing!
Excellent products and service
I am a Realtor and I love how quickly they respond.
They did an excellent job. I will refer in future!
Always professional by phone and in-person.
Quality service.
I like the service;very professional. Techs were on time, explained everything and did a great job.
When I had the carpets cleaned in Minnesota by Zerorez. I was very impressed! Very clean and fresh smelling. All the dirt and impossible stains came out. Even the pet stains that were there( did not pay for a pet treatment). The tech here seemed to do a good job on the LR/DR, but the FR I thought was just very mediocre. And this after I paid to have the pet treatment applied. The carpet stunk for about 12 hours until it dried, and a lot of the pet stains are still there. The dirt stains seem to have come out. Honestly, I think the pet treatment was a waste of money. Any thoughts?
I espiecally liked your technician as he was very informative,courteous and efficient'
I intend to use your services again.
Thank You
We haven't had our carpet cleaned in over 10 years and we just replaced the wood floor in the kitchen. The contractor really made a mess on the carpet when they replaced the wood floor. I was afraid that cleaning it would not work. I was wrong. Zerorez cleaned it perfectly, it feels and looks like new now. Brad from zerorez was very friendly and paid attention to detail.
Zerorez cleaned one bedroom at my Mom's house. I had made the appointment because I highly receommended them as they had cleaned my carpets a year ago. However, my Mom's carpet did not come clean. Also, when I made the appointment for Mom I was told the minimum charge was $89.50. The service man who did the floor said the minimum was $100. And, from the start to end of the cleaning was over in about 15 minutes. I have since called Zerorez to come back out and do the job correctly. This,in itself, is an inconvenience.
Carpets look like new when job is finished