What our clients think of us!

Was great tech was so wonderful.

The outcome is always amazing! Even with 15 year old carpet and a pet owner of 3 dogs. Ricky Rankin was our service tech and he is awesome!!! Have requested him 2 years in a row.
I will definetly use them and him again.

Was surprised at how expensive the service turned out to be

The carpet was cleaned thoroughly and the pet smell went away.

You get the stains out of my carpet, other companies don't take the time to do that! No matter what kind of stain your employees got to town and take care of it. Thanks for the paint off my carpet!

Love the way my carpets look and that the process is natural. The technician, Keith Loatman, was the best one yet. He was very professional and did not make me feel like he was a salesman. I appreciated his great attitude and the great job he did.

The technician was prompt, showed me what he would do, gave me updates and completed the job in the time he said. The carpets look great!

My carpets are very clean and look great. They even got out the "old foot traffic path" in our master bedroom.

The service was above and beyond. Philip that came to my house wasthe outstanding. He was so eager. I have already told 3 people about him specifically and the service.

Being green..smelled clean and refreshing

Excellent cleaning of carpets.

Overall great service. Thank you.

Prompt, courteous service excellence which is why I am a repeat customer. My carpets are stain-free and look brand new, although are actually 4 years old. The porcelain tile in my kitchen is sparkling clean, looks great!

Your cleaning specials are so economic and well worth the price. I highly recommend your cleaning services.

You are a green company. Prompt, on-time service. Meticulous attention to detail. Philip was a super guy.

I left work early to meet with the Zerorez technican which was suppose to be at my house between the hours of 1:30 and 4 pm. When I had not heard from him by 3:30 I called the office. I simply asked what was the ETA and received a rather rude answer that he had until 4 to contact me and I should simple wait. At 4:30 since I had not heard from anyone, I called back. I was told that the technican had been held up because the previous customer had wanted additional services and he would get to me when he was finshed. at around 5:45 the technician arrived at my house. I left work 4 hours early to be home by 1 in order to be sure to be on time. This meant that I would have to work longer days the rest of the week to make my time up. Bottom line: I could have saved myself the trouble and the people who answer the phone need a little training on customer communication!

Excellent service ... and my rug looks as good as new!

The technician was very polite and did an amazing job. Our carpets looks almost as good as new which is amazing since our apartment was flooded a few years back and the carpet was damaged but never replaced by the complex. In the 6 years we have lived here the carpets never looked this good!

Great customer service, great results

Leaves everything so clean and healthy. Your employees are great to deal with.

I have been in my house 16 yrs. and never had my carpets cleaned. It's just my husband and I but when I moved my furniture I could definitely tell our traffic areas. Tony (the techician) could not believe the good condition of my carpets. However, when he completed the cleaning I was so pleased. When he arrived I asked him about cleaning ceramic tile and he gave me an estimate on the spot. I decided to have the tile done as well and it looks like it was just laid. I'm very pleased with the results on my carpet and tile.

dries quickly, no odor, no residue

Great carpet cleaning special prices, courteous service technicians, easy booking and confirmation with customer service

Carpet was not as deeply cleaned at tech said it is. Still dark stains down close to the base of the carpet fibers. Inspect and re-clean.

The carpet in a couple of the rooms still looked soiled after cleaning and it was not due to wearing.

Likeable technician but someone needs to follow-up with customers if the
technician is running late. My technician was good but over 2 hours later
than my scheduled appointment

No harsh chemicals were used, very professional technician, arrived on time and finished in a timely manner. He also answered all my questions. I was pleased with the service and results.

I like that the products are environmentally friendly. I also liked how quickly the carpet dried. Philip did an amazing job, he explained everything and was very professional. I have already had many compliments on my carpets and recommended your company.

Zerorez recently came out earlier in the week and I hate to say I was very dissappointed with their service. I get my carpets cleaned often so I know what to expect and for the $230 dollars I spent I felt jipped after they left. It took probably 40 minutes or less to clean my whole upstairs. The tech was acting rushed and simply cleaned my carpets as if he was fast vaccuming. I've heard nothing but good things about zerorez so I was shocked to be left feeling unsatisfied. To top it off the lady on the phone mis quoted me which happens but I didn't like the pressure to just say ok to the extra $100 dollars he said it was going to cost me. I told him I wanted whatever I could get for the quote I recieved, so I wanted to have some rooms not cleaned, but he wouldn't drop it and kept pressuring. I'm glad I didn't say yes to cleaning the other spaces for the extra $100 dollars, after seeing the job I received on the rest of the house, I'm better off going and renting a machine from home depot and doing it myself.

Zerorez is quick, professional and always courteous. I won't use anyone else.

I thought Jamal, my technician, did an excellent job of analyzing, advising, informing and performing. Good for him and good for Zerorez. . .your training is working!