- Phone: (214) 372-5326
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based on 83410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
it's soap-free
I liked the pinot service & the removal of the pet stains.
I like the fact that you don't use detergents and my pets are safer. Plus, you seem to get all my stains out!!
was very fast, no pressure or upselling from workers, here on time, carpets look great.
Technicians are very professional, polite and timely. I have four dogs and the carpets not only look new again, they smell fabulous. I recommended this company to my daughter before I ever used them myself because of an ad I heard on the radio. They did such a wonderful job for her, I had to use them. I will be calling Zerorez again.
Excellent cleaning result. Professional, no nonsense work of the technician. Friendly, but no "gabby" . Considerate of MY time. Get it done, and move on!
Courteous and friendly and honest
The carpets look and feel brand new. WOW!
They are kid and pet safe and don't smell bad
Very happy with how clean my carpet looks and there was no weird smell after it was cleaned. Ben was very courteous, answered all my questions, gave me suggestions on how to keep carpet clean. Overall a great experience. I have already told at least 5 people how pleased I was with results and the customer service. Service was excellent. I will use your service again.
The carpet stays clean for a longer period of time.
Excellent service and knowledge about product and service at a reasonable price!
Performance in cleaning the carpet.
I'VE ONLY USED YOUR CARPET SERVICE,HAVEN'T USED YOUR OTHER PRODUCTS,BUT I'M
SURE THEIR WONDERFUL ALSO. I'M VERY,VERY HAPPY WITH MY CARPET,AND WILL
DEFINITELY USE YOU AGAIN. THANK YOU FOR SUCH GOOD SERVICE.
Name removed
They really did a great job on my carpets and I will have then come back when i need to do they again!!
The carpets are really clean
Your technician was very professional and seemed to really know what he was doing. Also, he was on time! We also liked that he was able to restore what we thought was a ruined carpet. The carpet looks awesome now. We will be calling Zerorez next time.
very clean, does not take long to dry, very fast service, tech did all 4 rooms in half an hour, carpet looks awesome, and i thanked jody dean for contining to spread the word, i will never use another service guaranteed
thankyou
We were overcharged for the services, and the credit card was supposed to be refunded and it hasn't been. It has been 2 weeks, and the credit has not been processed. I leave messages regarding the matter and they aren't returned.
Fast and really effective, and I like that you use products without a lot of soap and chemicals.
Everyone from the person I called to book the appointment, to the man, Jamal who came out and cleaned the carpet were helpful, friendly and professional.
On time. efficient. cleaned as promised, left spaces neat and ready to be reoccupied.
That you have people on staff and not 'rent a cleaners', that it doesn't take all day to dry the carpets, that they are clean and makes you feel good to walk into the house.
Only criticism: when you say you have 4 rooms for $99, please disclose that the room size is a certain size and that one room could actually be counted as two.
Include the deep cleaning and protection spray in the initial cost.
There are no chemicals so it is is safe from my kids to be around. They were very prompt and did a great job!
The carpet and tile floor cleaning is very good. The person who did the work was professional, courteous, and did the work in a timely manner.
My rugs look and feel like new - very happy with your service and with Nick Gibson who cleaned my rugs.
Prompt, friendly, and informative service technician and thorough cleaning of my carpets.
you do a thorough job and leave our carpets spotless.

The young man (Ricky) did a great job cleaning our carpet.