Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2011 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man (Ricky) did a great job cleaning our carpet.

Report a concern   September 30, 2011 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it's soap-free

Report a concern   September 30, 2011 — Rated 9 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the pinot service & the removal of the pet stains.

Report a concern   September 30, 2011 — Rated 10 out of 10 by C.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don't use detergents and my pets are safer. Plus, you seem to get all my stains out!!

Report a concern   September 30, 2011 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

was very fast, no pressure or upselling from workers, here on time, carpets look great.

Report a concern   September 30, 2011 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very professional, polite and timely. I have four dogs and the carpets not only look new again, they smell fabulous. I recommended this company to my daughter before I ever used them myself because of an ad I heard on the radio. They did such a wonderful job for her, I had to use them. I will be calling Zerorez again.

Report a concern   September 30, 2011 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning result. Professional, no nonsense work of the technician. Friendly, but no "gabby" . Considerate of MY time. Get it done, and move on!

Report a concern   September 30, 2011 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and friendly and honest

Report a concern   September 30, 2011 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look and feel brand new. WOW!

Report a concern   September 30, 2011 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are kid and pet safe and don't smell bad

Report a concern   September 30, 2011 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with how clean my carpet looks and there was no weird smell after it was cleaned. Ben was very courteous, answered all my questions, gave me suggestions on how to keep carpet clean. Overall a great experience. I have already told at least 5 people how pleased I was with results and the customer service. Service was excellent. I will use your service again.

Report a concern   September 29, 2011 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet stays clean for a longer period of time.

Report a concern   September 29, 2011 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and knowledge about product and service at a reasonable price!

Report a concern   September 29, 2011 — Rated 8 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Performance in cleaning the carpet.

Report a concern   September 29, 2011 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'VE ONLY USED YOUR CARPET SERVICE,HAVEN'T USED YOUR OTHER PRODUCTS,BUT I'M
SURE THEIR WONDERFUL ALSO. I'M VERY,VERY HAPPY WITH MY CARPET,AND WILL
DEFINITELY USE YOU AGAIN. THANK YOU FOR SUCH GOOD SERVICE.

Name removed

Report a concern   September 29, 2011 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They really did a great job on my carpets and I will have then come back when i need to do they again!!

Report a concern   September 29, 2011 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are really clean

Report a concern   September 29, 2011 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very professional and seemed to really know what he was doing. Also, he was on time! We also liked that he was able to restore what we thought was a ruined carpet. The carpet looks awesome now. We will be calling Zerorez next time.

Report a concern   September 28, 2011 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean, does not take long to dry, very fast service, tech did all 4 rooms in half an hour, carpet looks awesome, and i thanked jody dean for contining to spread the word, i will never use another service guaranteed
thankyou

Report a concern   September 28, 2011 — Rated 0 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were overcharged for the services, and the credit card was supposed to be refunded and it hasn't been. It has been 2 weeks, and the credit has not been processed. I leave messages regarding the matter and they aren't returned.

Report a concern   September 28, 2011 — Rated 9 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and really effective, and I like that you use products without a lot of soap and chemicals.

Report a concern   September 28, 2011 — Rated 9 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone from the person I called to book the appointment, to the man, Jamal who came out and cleaned the carpet were helpful, friendly and professional.

Report a concern   September 28, 2011 — Rated 9 out of 10 by J.A.C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. efficient. cleaned as promised, left spaces neat and ready to be reoccupied.

Report a concern   September 27, 2011 — Rated 10 out of 10 by B.M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you have people on staff and not 'rent a cleaners', that it doesn't take all day to dry the carpets, that they are clean and makes you feel good to walk into the house.

Only criticism: when you say you have 4 rooms for $99, please disclose that the room size is a certain size and that one room could actually be counted as two.

Report a concern   September 27, 2011 — Rated 8 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Include the deep cleaning and protection spray in the initial cost.

Report a concern   September 27, 2011 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are no chemicals so it is is safe from my kids to be around. They were very prompt and did a great job!

Report a concern   September 27, 2011 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet and tile floor cleaning is very good. The person who did the work was professional, courteous, and did the work in a timely manner.

Report a concern   September 27, 2011 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rugs look and feel like new - very happy with your service and with Nick Gibson who cleaned my rugs.

Report a concern   September 27, 2011 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, friendly, and informative service technician and thorough cleaning of my carpets.

Report a concern   September 27, 2011 — Rated 10 out of 10 by G.A.F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you do a thorough job and leave our carpets spotless.


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