What our clients think of us!

My carpet was cleaned on Saturday afternoon and are still wet in spots. Also, I had them treated for pet stains/odors and the carpet still smells.

High quality and no chemical residue with very informed workers.

Do the job right the first time. I do appreciate the fact that it has been handled now. I will probably try you again myself before recommending to others.

Doesn't have any chemical smell. Dries quickly. Stains don't reappear.

I did not like the high pressure sales tactic for furniture cleaning and rug cleaning. All I wanted was to have two bedroom carpets cleaned. Also, I was told I should have a pet treatment on the carpet for $60. I agreed,then found out when I received my receipt by e-mail that it was a "not guaranteed pet treatment". I feel taken advantage of. Carpet seems fine but the technician got my porcelain tile dirty and water stained!! I had to clean my tile in the entry, living room and hallway. Not pleased at all. I did not expect to have to re clean my tile. The technician also put on the receipt that he cleaned 3 rooms. I only have 2 carpeted areas in my home and he cleaned the carpet in 2 rooms. I want the $60.00 pet treatment be refunded. I would not have had it done if he had told me it was a not guaranteed pet treatment!!

Friendly, informative carpet cleaners.

Did find a black grease-like circle the size of a quarter in one of the rooms after they were completed.

Rep. Tony, was friendly, but failed on returning calls in a "timely" fashion. Never could actually schedule a cleaning date and time...have decided to use another cleaning company. I know this is everyone's busiest season, but we went on KLUV JODY DEAN's recommendations regarding Zerorez. The product is probably second-to-none, but we will just never know that....sorry.

Quality of service

Zerorez arrived within the time window promised. The technician was friendly (but, not too friendly). He came in cleaned three rooms, told us the rugs should be dry within 3-4 hours (which they were), and did a terrific job of cleaning stubborn stains. We have one room that is for our three grandchildren and the rug was full of stains, every stain came out and the rug looks new. We would highly recommend Zerorez to our friends.

I am surprised at how FRESH my house smells. I never considered how many odors might have accumulated in the carpet, but, evidently, a lot. I can really tell a difference; a result I've never enjoyed with other cleanings. Joe is a 10+; courteous and professional. The carpet still has ridges from the steam cleaner, so can't tell, as yet, how it looks. So far, so good, though. I 'can' say _ it looks clean.

Do not use harsh chemicals. Always have friendly, curtious service reps come out to my home.

Everything

The overall service provided by the technicians and the results were exactly what I wanted.

I had great service with the tech however its saturdat and he came out on friday and the carpets in the master still have an odor to them. I'm not sure if I need to have u come back out or what. That was my main reason to have u come out.First name removed obrianPhone number removedPhone number removed randy lane 75234

The speed of the service.

Technician called just prior to arrival, and was on time (actually, a little early). He was very professional and my carpets have never looked better. Thank you!

Very professional technician. We appreciated his effort to protect the interior of our home while performing the treatment.

Tech was on time. All spots came out. No chemicals used. Tech was informative and friendly.

The carpets looked great and felt great.

Receptionist was great. Call us back and got us in sane day. Technition was nice and carpets look great.

Technician was very courteous and the carpets look better than when we've used other companies. Thank You !!

The product is wonderful -- carpet looks better than new -- no smell. The two service people Luke and Jason were wonderful, very efficient and gave 150%. They were so thorough and customer service oriented.

They did a great job of removing the stains and the staff was very polite and informative.

Very happy with the service, the carpets look better than ever and Seth and his helper were on time. They are great representatives of your company.

technician was very knowledgable and professional

The gentleman who came to our home was professional and knowledgeable about the company and it's products.

First, on time.
Second, a wonderful, professional man = Jay Wicker
Third, our carpets look better than ever before ( other cleaners )
Fourth, a nice experience

The rugs are cleaner and dry faster. Terry did a great job

Love the no-chemical cleaning approach. I know for a fact the water you use cleans naturally. I also like the way the carpet dries (soft and quickly).

Price