What our clients think of us!

I was very pleased with the carpet cleaning service and was so very happy to get my rugs back before Christmas, both carpet and rugs look wonderful and will be calling again when needed.
Thanks
First name removed Gray

I can't believe the difference!

No chemicals!!!! Also it dries quickly!!! I like the way the carpet stands up after being cleaned.

Technician was very knowledgeable about the product. He advised me of the different options for my particular carpet needs. He was prompt, honest and very respectful .

the carpet was clean like new and the pet odor was gone.

Doesn't leave the carpet soaking wet.

No chemicals , friendly

On time and job well done and especially the pet stains/

No chemicals and the service was very professional carpets look great. Got all pet stains out.

Brad, the tech, was very courteous and knowledgeable. We like the results and will surely use you again.

I liked the fact that the carpet looks and smells clean.

Unbelievable ability to clean areas that appear will never come clean. Service personnel very professional and kind.

Carpets are clean and spots don't come back.

The service was great but the carpet was very wet and stayed wet for almost 2 days after service.

I like the no chemicals

effective yet does not leave rezidue.... Hah! As advertised. Nice to see that.

I have tried other companies, but since I heard about your company on the radio, I have not used anyone else. I use your services for our home and the rent house. So far you have always been able to remove all the stains on our carpets and it dries in a shorter time then some of the other carpet cleaners I have used. All of your employees has been friendly and handle their selves in a business like manner. They get right to work and do not waste their time or yours. Thanks Zerorez for a job well done for a reasonable price.

Allow two small spaces to be counted as one "room" or tell customers in advance that a larger room but that is full of large furniture could count as one room, even if it's bigger than 200 square feet overall.

The quality of the clean, you can tell the carpets are clean.

I discolored my carpet by putting all kinds of cleaning products on it to clean my carpet and it stained my carpet.
Zeroez just used water and a strong vacume system on it and it cleaned it perfectly.

They did a great job, but they were an hour late past the window they told me they would be here. They called me before my window was up to tell me and gave me 2 choices- wait or reschedule. With 2 little kids at home i had spent the day keeping EVERYTHING off the floor so that they could get cleaned and so I opted to just wait. Once here, they were polite, answered all my questions, etc. But the whole being late thing really inconvenienced my family!

I think that the products used cleans effectively and does not leave a residue. In the past, I have always had exceptionally nice, polite service people that took exceptional care and were concerned about doing a good job.

I was pleasantly surprised regarding the outcome of my carpet cleaning. I have used another company in the past several times and when the carpet dried the spots did reappear. This time the spots appear to be gone! The fireplace soot was completely removed as well. I will not hesitate to call again for service and now I believe Jody Dean when he speaks about Zerorez.

Drying time took 4 days after we were asured it would take 3 to 4 hours. That caused us some inconvenience since we had to cross the fam. room to get to the garage, and furniture could not be moved back until the carped was completely dry.

i like that the carpets come clean and your staff is very professional and courteous

the way the carpet look after it was done it was a great job

I don't think it's your fault - I had a serious pet problem in two areas and I had it treated for the lesser expensive method because the cost was already prohibitive. The area did not improve at all and a very recent pet stain also did not come out.
So, either I spend a LOT more money or I just can't get my carpet completely clean and I don't have that much money.

Luke came about 30 minutes early and I was not at home to talk to him. He convinced my wife, Whom is handicapped, to agree to a $120.00 Guarantee in addition to the $119.00 plus the $8.00 gas fee. I did not know about the extra $120.00 until I ask the total charge. I don't think this was the right thing to do to a handicapped woman. I was told the appt was 12:30 to 2:30 and I was going to leave the office at 12:00 and be home to take care of everything. Also, The floor stayed wet even when we went to bed around 11PM. I got my own floor shampooer and tried to suck up the excess water. I turned on the ceiling fans when we left the front room. My wife, having to walk with a cane, was disturbed on how slippery it was to walk. Lukes vaccum left lines so deep I could hardly vacuum them up when I used my Hoover the next morning. I would be happy if I was reimbursed for the $120.00 guarantee because I was planning on replacing the 20 year old carpet this spring after doing some painting first. I hope this reached the proper people at ZEROREZ. I was dissapointed after hearing such a large amount of good advertizing on the radio. Yours Truley. Name removed, 203 Meadowdale, Rockwall, TX, 75087. PS. Luke was very Nice.

While the carpeting is very clean, it is now "stiff" rather than soft - I walk around in my bare feet mostly in the house. Also, the edges of the carpet, and in corners of the room, appear dark now and wish these areas would have been treated to match the rest of the room.
The service technician was very polite and used booties and put up corner guards to protect the walls from the hose. This was a nice touch.

Technician was very knowledgeable and offered me several options to choose from. The carpets look great - will definitely use Zerorez again.