Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83819 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 14, 2012 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

there is an area that the tech did not get cleaned

Report a concern   February 14, 2012 — Rated 0 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the man talked us into a three hundred dollar cleaning and my husband said he wasnt here that long and the house still has the smell of dog in it . we have moved into to the house now and it still has the odor we are very disapointed . All i heard was good this on the radio about zerorez . I think that is why the disapointment. No thanks Jody Dean unless something is done about this. Thanks for listing .

Report a concern   February 14, 2012 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I mainly like that I don't have to supply you with a water source.

Report a concern   February 14, 2012 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Took your time, did not rush the job. Very Professional and explaned the services. Rug looked great when done. Very pleased with the job will definitely call you again, you beat the other two competitors I have hired.

Report a concern   February 14, 2012 — Rated 9 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel they did a very good job.

Report a concern   February 14, 2012 — Rated 3 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was quoted a price of $250 over the phone then was tried to upsell at my house. Also, my upstairs still smell like pet urine after paying extra fopr the pet treatment.

Report a concern   February 14, 2012 — Rated 1 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I already sent an email concerning this issue. They came to our home on 1/31 and the next day I hear of a 4 room special for $99 with a gift card to Fuller Jewelry which we were not told about.

Report a concern   February 14, 2012 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the outcome, however, it took quite a while for a couple of rooms to dry.

Report a concern   February 14, 2012 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was able to get coffee stains off my carpets. I will be using your company again!

Report a concern   February 13, 2012 — Rated 10 out of 10 by N.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Being on time, friendliness of personnel, GREAT job cleaning the carpets.

Report a concern   February 13, 2012 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a thorough cleaning and your guys are very friendly and professional

Report a concern   February 13, 2012 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and thoroughness of representatives. He was also able to remove a wine stain which was probably two years old.

Report a concern   February 13, 2012 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

like them

Report a concern   February 13, 2012 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pleasant technicians and clean carpets!

Report a concern   February 13, 2012 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned very well.

Report a concern   February 13, 2012 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked our technician, Richard, and the very nice gentleman that helped him. They were very courteous and they did a fabulous job. I will recommend Zerorez enthusiastically to others! Our floors (both our tile and carpets) look and smell great!

Report a concern   February 13, 2012 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job. I was skeptical at first but was completely amazed. I even took before and after pictures and sent them to my landlord to get them to switch.

Report a concern   February 13, 2012 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We own several rental properties! We are so pleased at how Zerorez cleans ans sanitizes the carpets. No other company comes close. Thank you.

Report a concern   February 13, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps and my carpets seem to be much cleaner than any other company I have used. One thing, this time however, my carpets seemed to be much more wet than before. This time it took almost 24 hours to dry.

Report a concern   February 13, 2012 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Richard did a great job. Can't seem to get the reward web site to work. Also big oil spot
from truck lefton street in fron of residence

Report a concern   February 13, 2012 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated that no chemicals were used and with 2 large dogs and 4 adults and 2 children in the home we had many spots that needed to be treated.When friends come in they can not believe how clean the carpet is. I was referred by a friend and highly recommend them

Report a concern   February 13, 2012 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician; comes on time; explaius products; my carpet looks very clean

Report a concern   February 13, 2012 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brad, your technician was absolutely great. You are very lucky to have him represent your company. He was very attuned to my requests and did a great job on both my carpet and my tile.

Your company could certainly benefit from his attitude and work ethic being used to train or manage and pass along this atttude to others in your employ.

Whomever hired Brad, was very attuned to projecting a good image for your company.

The next time I have my carpets cleaned, I definitely want someone like Brad to do it.

Thanks, Name removed

Report a concern   February 13, 2012 — Rated 10 out of 10 by K.A.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does the best job cleaning our carpets and always offers great deals to take advantage off.

Report a concern   February 13, 2012 — Rated 8 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be sure that the scheduling staff tell people about the $8 service fee (or whatever it's called). I was not told about that when I scheduled the appointment.

Report a concern   February 13, 2012 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean the carpets looked after Zerores.

Report a concern   February 13, 2012 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap. Saturday service. Friendly knowledgeable technicians.

Report a concern   February 13, 2012 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

1.Arrived on time !
2. Did a great job
3. Price was the same as I was quoted

Report a concern   February 12, 2012 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that there is no remaining residue to attract new problems of stains or dirt. The "green" effect.

Report a concern   February 12, 2012 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was very helpful


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