What our clients think of us!

Your staff is friendly and efficient. They were on time and easy to communicate with. There were two of them, so they moved the furniture I requested (couches, small tables and chairs) without issue, and did everything in a professional manner.

Since I purchased my carpet Zerorez is the only cleaner that hAve CLEANED IT AND IT STILL LOOKS BRAND NEW.Always courteous and business like

we had a good experience this time with Seth.

Environementally safe, better for our carpets

I love that the products are green, and safe for my whole family, including my pets. There's truly no residue, so even walking barefoot when the carpets are still wet, there's no icky feeling... Every time I've had service, the technician has been very professional and courteous. Zerorez is THE best!!!!

got pet stains out and even some paint, and smells so fresh! we are so happy!!

Didn't like the scheduling. Asked for an am appt. waited two weeks then got late afternoon also didn't like the. Up selling/add ons

Outstanding

The service was great and they even got it done the same day I requested. Awesome!
Roy was very professional and informative.

The technicians were polite and friendly. Scott explained all the additional optional services clearly and left it up to me to decide which ones to take. They performed the job thoroughly. The product is environmentally safe, which I appreciate. My main concern was the pet stains that another company could not remove, along with the smell, and the technicians were able to remove both the stains and the smell.

Efficient, professional, knowledgeable and friendly technicians.

Carpets results are phenomenal.. Bright and lustrous with very obvious weonderful results...
Like new.
I usually only have one room done. My master bedroom/sitting room is huge but it is well worth it.

The carpets dried very quickly. The process sterilized the carpets without the use of harsh chemicals. Having two young kids make this a necessity.

friendly representatives who do the work. Seem very willing to please I wish when we call that we could be given the time we want and not have to wait for two days and then only have a window of service......

no soap

KIND, CLEAN

The product used by Zerorez gets rid of spots and they don't come back!!

The idea that it will not attract dirt the way soap does. I hope it is true and I will soon find out. I also like the absence of chemicals being introduced into my home. I make a point to use natural and safe cleaning products whenever possible.

I like that the products are green and my house didn't stink like chemicals after the carpet was cleaned.
The technicians were knowledgeable and honest in their assessments of the problem areas.
My carpet not only looks great but it even feels great!

So far, we are very pleased with the service and your technician.

I gave a lot of information about my needs while setting the appointment, such as that I wanted my carpet stretched. I was told that you did that, and when my service arrived, the tech said that he didn't see anything in the notes. So he did not have the tools to do it. This was highly disappointing, I had company coming that weekend and am embarrased how the carpet buckles. In addition, I was disatisfied with the fact that in the original appointment I booked, I also requested an early morning window, and when I was called to verify service, I was given a 4pm timeframe. I had to schedule another week ahead, which put me under the gun as they say, for when the company was coming.

I felt I was charged too much money for Pet odor removal. Even when I requested that stain guard not be applied, It only took $30 off the price. I had moved the furniture into the living room and some master bedroom furniture into a spare bedroom. This makes it easier for the technicians. I think this should be taken into consideration for pricing. I would like my carpet cleaned again.

Prompt, quick and unobtrusive service. Professional staff.

I called your company per Jody Dean's (Jody Dean and Friends on Channel 21 in the Mornings) recommendation for two condos I represent for off-site owners. Keith Loatman was the technician, who arrived on time, was delightful in his approach to the job and did the job in a professional and successful manner. The two condos look like new carpet was just installed. I'm calling you in about 10 minutes to schedule Keith for another condo which needs his expertise. Thank you.

My carpet is fantastically clean. He did a fantastic job.
Can hold off buying new carpet for the time being.

Spots and stains came clean thst I didn't dream were removal!

Chemical-free service, professional technicians, outstanding results - we are so impressed & can't say enough good things about zerorez!

I was so impressed with the honest commitment that Brad has to Zerorez and your product. He was very professional. He went back over my carpet and upholstry to make sure it was immaculate. There were a couple places on my carpet he could not get out . Brad showed me them and made an extra effort to get them out. They were old spots that I was aware of and confirmed that I had not expected them to be removed. they really are small and only someone looking hard would see them. I already sent an email to a group of friends highly recommending your company.

You got the carpet really clean.

How thoroughly the carpet and floors are cleaned and how long they stay clean since you do not leave any residue or soap in the floor coverings. Plus your people always seem to want to please and do a really good job and are nice to have in your home.

did an excellent job, very satisfied