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based on 83819 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional staff--took out a red wine stain--awesome!
Clean, no chemicals, friendly servicemen.
ZeroRez delivers what it promises. Our carpets were heavily stained from a plumbing issue and from heavy traffic. They look almost new. There is no odor, no mess, and no residual issues. It is gratifying to find a company that delivers what it promises, but ZeroRez does exactly that. You are the "class act" in your industry.
the carpets were wonderfully clean and fresh
Quality service! On time with appointment. Service was professional, and the end results speak for themselves. We couldn't be happier.
I love how you guys use no harsh chemicals. I used your service at my previous home to clean my carpets and at my new home, I bought a gently used glider/recliner from craig's list and now it looks brand new thanks to you guys!
How clean my carpets were/are.
I like the fact that there aren't any harsh soaps.
Surprising how clean the carpets got and stains gone!
technician was very knowledgable and comprehensive. Great Job, very professional.
quick efficient, polite
serviceman worked until the recliner was truly clean, he stayed until th job was done
tech did a good job on our carpets
Your staff are always friendly, professional, curteous and fast. Today I asked Keith if I could add his tip to my card and he informed me that tips are not allowed. I offered to write him a check so I could give him a tip because he dis such a great job and he still declined.
Our rep. CAESAR; was very professional. Very informative about expectations and services needed to clean our carpet and how to maximize ZEROREZ cleaning services.
I am going to refer you to everyone.
Thank you Caesar and Zerorez
The tech was friendly and professional. The job was completed quickly and they arrived on time.
There was a residue left on my carpet and tile that we keep tracking throughout the house; I am disappointed because I thought the only thing to be used was water. The carpets took overnight to dry, as well. I have contacted your office and someone is coming back to clean with just water. This has been a major inconvenience of time and disarray in our home.
Found Zerorez to be more expensive than competition for quality of service provided.
There was a couple of places in the carpet that I thought would come clean if the time would taken to do so
My closet door was knocked off the tracks and not put back on before they left. Also, offer a choice of times rather than waiting until 24 hours prior to service to give a window
you guys did a great job
fast professional and carpet looks great
No chemicals are used and my carpet is fresh and clean when the staff leaves.
I was not at the house at the time, but my mother was and she stated the man cleaning my carpets was very professional and very informative. The carpet look great and I very much appreciate the care and service..
no chemicals
Your cleaning process makes our carpets look like new!
No chemicals, eco friendly, excellent professional service,
I appreciate Zerorez' effort to go green!
The carpet was not stiff after it dried but was soft and felt like new carpet. The technicians were highly skilled and knowledable about their products.
Richard was very professional and thorough. He was also punctual and polite. One very nice thing he did was to put a drip pan under his truck when he backed into the driveway. He also did an awesome job with the carpet - got those pesky pet stains out.
Philip was very informative and very thorough explaining the treatment plan. He took his time and did an awesome job!