Client Testimonials

The carpet specialist was punctual and attentive to the task ahead of him. He completed the assignment and thanked me for being a loyal customer.

Always professional.

Everything!

The first guy that came didn’t do a good job. So I called zero rez and told them and they sent another guy out. His name is Mekal Lawson. He made sure everything was done to my satisfaction. Very good customer service skills. I would like for him to come clean my carpet and tile from now on. You want someone who cares about satisfying all the customers service that I paid for. I will always use zero Rez for my carpet and tile needs.
Thank you very much!
Donald R. James

Friendly, trained staff.

Very responsive when a problem arose. Good service but proof is when you have a problem. They were very quick to respond and resolve.

My technician was great to work with. Explained everything up front and was prompt in his work.

I like both, your product & service. Thanks! When the carpet dries it didn't show any dirt left from the cleaning.

The carpets came clean and the boy that did our service was very friendly and fast.

Very efficient and reasonable price. The service agent very nice and knowledgeable.

The technician was very professions and helpful and I feel like he did a great job.

The great results! Clean and looking newer even though the carpet is ten years old.

Affordable

Jack was great. He was knowledgeable and helpful on making decisions for our cleaning needs. . The carpets look great.

Clean, efficient, quick. Augie was fantastic, very communicative

Customer service, ease of scheduling, explanation of services, and technician (Jordan)

Nico was the best ever.

Fantastic! Clean - love it

Timely and efficient? Carpet looks great. Braiden did a super job. We requested him as he has done our unit before.

Appreciate the ease in scheduling, the agent was professional, and cleaning of the carpets appreciated.

Clean my carpet very well, and the tech was very polite and professional.

I love the specials you have. The prices are so reasonable. The staff is very polite and respectful of property. It’s easy to schedule an appointment. I’ve used your service 6 or 7 times now and will continue to use your service. I recommended you to my neighbor and she used your service. Most of the stains will come out of the carpet.

Always prompt with good communication, cleaners are careful and thorough.

Great service and people

Everything looked so clean

Both the front office and the technician were quite impressive in their efficiency, courtesy, information, dissemination, and professional attitude and demeanor. I would recommend this company any day of the year to anybody and will be certainly be using them… And looking forward to it in the future! I am very happy with the cleaning outcome of my condominium as well as the text and email notifications!

Braiden arrived at 10:45, surveyed the carpets to be cleaned, quoted pricing accordingly and got to work. He finished around noon. He was respectful of my home and furnishings and baseboards. In addition to the 3 room offer and an additional low-pile area carpet (8X10'), Braiden offered to do two runners for $10 each, which I appreciated. He upsold me to a "130 BrushPro" service which cost $70 additional. (All my Zerorez techs in the past have found ways to upsell me once they are here...)

The low-pile area carpet was dry in 2 hours; the plush wall-to-wall was almost dry in 8 hours, but I didn't put furniture back until the next day. I especially like the feel of the plush carpet on my bare feet after a Zerorez cleaning; it is truly "zero residue".

It was very important to me that you gave me an appointment to return to my home and give one small area another application because the blood did not all come out. The second application worked! Thank you! I definitely will spread the word to my friends. First name removed

Been hearing about Zerorez on the radio and went with them for our air duct cleaning. Scheduling was easy, although first appt time had to be rescheduled, the guys (Kenny & Rodney) were able to come early for the new appt time. They explained the whole process, answered all our questions, and were friendly & efficient. We would hire with Zerorez with future cleaning needs.

Pete B did a great job, doing an initial walkthrough to assess, explaining the process, setting expectations, and ensuring all areas of concern were highlighted. He was polite, efficient, and handled the job in a timely manner.