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based on 4078 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for the review and rating of our services.
We always enjoy hearing from our customers and how much they love the Zerorez difference. We look forward to hearing from you again.
Sincerely,
Zerorez Management
Green products. Excellent staff. Clean house.
Thank you for the great review of your cleaning by Zerorez DC.
We always love to hear from our customers and how happy they are with the cleaning.
We look forward to scheduling your next cleaning.
Sincerely,
Zerorez Management.
Technician responded to all questions and inquiries and was very knowledgeable regarding process. Courteous and respectful of items in home.
Thank you for your fantastic review! We are always happy to see what our satisfied customers have to say about the Zerorez difference.
We look forward to servicing your home in the future.
Best Regards,
Zerorez Management
I like the way Zerorez cleans the carpet. I also had two chairs upholstery cleaned this time. I was very pleased with the job and have told my friends about your services.
Thank you so much for the review and rating of the services provided to you by Zerorez DC. It is always nice to see happy returning customer and helping spread the word of Zerorez. We look forward to your next cleaning.
Sincerely,
Zerorez Management
Swift was efficient, they were personable and tidy.
Thank you the review of your services. Always nice to see happy customers. We look forward to your next call for cleaning.
Best Regards,
Zerorez Management
A fantastic job - my old carpet will last a bit longer!!
Yay, for the carpets lasting longer. So glad you liked the way of cleaning from Zerorez. We will be happy to hear from you for your next cleaning.
Sincerely,
Zerorez Management
Friendly, professional service with none harmful chemicals and good results
Thank you for your review and rating of the services provided by Zerorez DC. It is always nice to know that there are not chemicals on your flooring. We look forward to your next call to clean.
Sincerely,
Zerorez Management
On time very friendly
Thank you for your review. We are always happy to see what people have to say about the Zerorez difference. We look forward to hearing from you again.
Best Regards,
Zerorez Management
Your employee was polite and on time. The carpet dried quickly
Thank you for your review. We are always happy to see what people have to say about the Zerorez difference.
We look forward to hearing from you again.
Best Regards,
Zerorez Management
Very professional and did an excellent job. Finished the job quickly.
Thank you for the review and rating of the services you received from Zerorez DC. We love to see how happy our customers are having their homes cleaned by Zerorez. We look forward to your next cleaning.
Sincerely,
Zerorez Management
Great tech. Very professional. On time! Results were amazing!
WOW and thank you for the review and rating of the services you received from Zerorez DC. We love to see how happy our customers are having their homes cleaned by Zerorez. We look forward to your next cleaning.
Sincerely,
Zerorez Management
You made my tile and grout gleam like new. Nice technician.
Thank you for the review and rating of the services you received from Vince. We love to see how happy our customers are having their homes cleaned by Zerorez. Enjoy that newly cleaned tile and grout. We look forward to hearng from you for your next cleaning.
Sincerely,
Zerorez Management
THE QUALITY AD EXPEDIENCY OF SERVICE.
Thank you for the review and rating of the services you received from Zerorez DC. We love to see how happy our customers are having their homes cleaned by Zerorez. We look forward to your next cleaning with Zerorez DC.
Best Regards,
Zerorez Management
Time from service to being able to walk on the carpets was terrific.
Great review and rating! Enjoy your newly cleaned floors.
Sincerely,
Zerorez Management
All staff on the phone were very pleasant and helpful. Luis that did the services could not have been more professional and helpful. Lots of stairs and 3 landings and a long hall that are heavily trafficked. All areas look great. Thank you Zerorez. I already recommended your company to two people.
zerorez
WOW and thank you for the review and rating of the services you received from Luis. We love to see how happy our customers are having their homes cleaned by Zerorez. We hope you and your family enjoy the cleaning.
Sincerely,
Zerorez Management
EXCELLENT REPRESENTATIVE FROM YOUR COMPANY DID THE JOB
Thank you for such a great review of our company and employee. It is always great to hear from our customers. We look forward to your next cleaning.
Sincerely,
Zerorez Management
Great service and customer support: friendly, effective and helpful. Good results on carpet and rugs.
So nice to get your review of the services provided to you by Zerorez DC. We look forwasrd to your next cleaning.
Best Regards,
Zerorez Management
The technician Vincent was very detailed and proficient. He did a great job!
Thank you for your review of the services provided by Zerorez Carpet Cleaning. Always love to see how our customers feel about the Zerorez way of cleaning. We look forward to your next cleaning.
Sincerely,
Zerorez Management
I like the variety of options, lower/affordable prices, professionalism, accommodating
Thank you for the review of your services by Zerorez DC. It is always nice to hear how our customers feel about the Zerorez difference.
Sincerely,
Zerorez Management
Unable to get pet stains as previous stated the company could def. handle . Was told a tarp would be used on an area carpet, it was not use there just a bit of water spillage on the floor. Edges of carpet were not able to be cleaned I believe without the tarp. Don't believe the high water temp was used.
This was my first time using Zerorez -- and actually my first time ever having carpets cleaned. Karina Williamson in the call center was extremely patient and accommodating when I had to reschedule several times because of my business travel schedule. And Luis Padilla, who cleaned my carpets, was beyond friendly, professional, and efficient. I loved the experience and would absolutely recommend Zerorez DC Metro to friends, family, and coworkers.
Wow and thank you for such a great review. We are very happy you chose to use Zerorez for your first cleaning and look forward to working with you in the future.
Sincerely,
Zerorez Management
The technician was very knowledgeable and friendly. I was given a courtesy call to let me know the technician would be here in 20 minutes and he was here in 18. My carpets and stairs not only look amazing, but they also feel clean and soft under foot once again. Total time for service was just about an hour and a half. I could not be happier. Lastly, the tech suggested applying the pet product ina different way - which made it more effective AND $50 CHEAPER!! I could not believe it, a company that is willing to suggest the best way to use their produce as well and save me money......they will be getting my business every time.
WOW what a review. Thank you for your opinion of the services provided by Zerorez DC. A happy customer is the best advertising a company can get.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
courteous, professional service
Thank you for your review and rating of your service by Zerorez DC.We look forward to a cleaning in your future.
Sincerely,
Zerorez Management
Beautiful job very well done! Gus was an amazing tech and did a great job!
Wow and thank you for the great review. Seth is a great tech and takes time with every customer. We look forward to your next cleaning.
Best Regards,
Zerorez Management
The technician was very nice but my disappointment was that the equipment could not get close enough to the walls and corners so there it looks like the carpet was never cleaned at all. At least, I hope that most of the dust was picked up. Thank you.
First name removed A.
Did a great kob
Thank you for the review and glad your carpets look great. We look forward to your next call.
Beat Regards,
Zerorez Management
it works!
Thanks for the review. We are so glad you like the fact the it works! We look forward to your next cleaning.
Sincerely,
Zerorez Management
The service man was polite and on time, he took great care with our furniture and was conscious of the complications of having a disabled person at home and worked around him.
WOW and thank you for the great review. So glad we able to do the work for you and not disturbe anyone in your home. We look forward to your next cleaning.
Best Regards,
Zerorez Management
Professional, quality and timely service.
Thank you for the review. So glad you like your Zerorez Experience.
We look forward to your next cleaning.
Sincerely,
Zerorez Management
This time your service was impeccable. It is unfortunate that I had to have you come back a second time to do the job correctly. I will admit, however, that you did come back and complete the job more than satisfactorily. However, it was most inconvenient to have to give up two days to have it done properly.
Thank you for your review of the services provided to you by Zerorez. We are sorry it did take 2 visits to your home to do this job and so glad you allowed us to come back out and meet and excede your expectations. We look forward to your next cleaning.
Sincerely,
Zerorez Management
Very professional service