Zerorez DC Metro
23590 Overland Dr, Suite #140
Sterling
VA 20166
United States

Average rating: 9.1 out of 10 based on 4128 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2017 — Rated 10 out of 10 by A.M. Zerorez DC Metro
What do you like about our products and services?

On time, very courteous, great job cleaning my carpets

Response from Zerorez DC Metro:

Thank you for the great rating of the services provided you by Zerorez DC.
It is always nice to see how happy people are after seeing the way we clean without shampoo and chemicals.
We look forward to your next cleaning.

Sincerely,
Zerorez Management

Report a concern   January 14, 2017 — Rated 10 out of 10 by J.B. Zerorez DC Metro
What do you like about our products and services?

The guy showed up on time and did his work professionally. I am totally pleased with the results.

Response from Zerorez DC Metro:

Thank you for your review of the services provided by Zerorez DC.

It is always nice to get the feedback from our customers.
We look forward to your next cleaning.

Sincerely,
Zerorez Management

Report a concern   January 13, 2017 — Rated 10 out of 10 by Peter Strang Zerorez DC Metro
What do you like about our products and services?

Great people, fast, accommodating service and good prices. What more can you ask for?

Response from Zerorez DC Metro:

Wow and thank you for a great review of your cleaning by Zerorez DC.
It is always nice to hear the great things our customers have to say about our employees and the cleaning.
We look forward to your next call to clean!

Sincerely,
Zerorez Management

Report a concern   January 9, 2017 — Rated 10 out of 10 by Betsy Payne Zerorez DC Metro
What do you like about our products and services?

Pet friendly honest techs and doesn't take too long

Response from Zerorez DC Metro:

Thank you for the review of your cleaning by Zerorez DC Metro.

No chemicals or shampoo are great for the 4 legged kids too!!

Sincerely,
Zerorez Management

Report a concern   January 9, 2017 — Rated 10 out of 10 by Charlotte Harbach Zerorez DC Metro
What do you like about our products and services?

Efficiency of Luis - Thorough cleaning and attention to detail. Professional approach to customers. No residue left behind. Reasonable pricing. As a real estate agent with Long and Foster, I intend to spread the work about this company. I highly recommend them. Charlotte Harbach

Response from Zerorez DC Metro:

WOW and thank you for the great review of the services provided by Zerorez DC.
It is always a pleasure to see how pleased new customers are with the cleaning process.
Look forward to your next call to clean.

Sincerely,
Zerorez Management

Report a concern   January 8, 2017 — Rated 10 out of 10 by R.H. Zerorez DC Metro
What do you like about our products and services?

Great customer service and delivered service professionally and on time and date agreed on.

Response from Zerorez DC Metro:

Wow and thank you for the review and rating of your services.

We look forward to your next call to clean your floors.

Sincerely,
Zerorez Management

Report a concern   January 7, 2017 — Rated 10 out of 10 by steve walton Zerorez DC Metro
What do you like about our products and services?

Outstanding service, would use them again or recommend to family or friends.

Response from Zerorez DC Metro:

Thank you for the great review of the services provided by Zerorez DC.
It is always a pleasure to see how pleased our customers are after a Zerorez Cleaning.
We look forward to your next call.

Sincerely,
Zerorez Management

Report a concern   January 7, 2017 — Rated 10 out of 10 by M.B. Zerorez DC Metro
What do you like about our products and services?

I like that you don't use harsh chemicals and can do multiple surfaces on the same visit

Response from Zerorez DC Metro:

Wow and thank you!
So glad you like the Zerorez way of cleaning.
We look forward to your next call to clean!

Sincerely,
Zerorez Management

Report a concern   January 2, 2017 — Rated 10 out of 10 by D.S. Zerorez DC Metro
What do you like about our products and services?

Our tech was very professional and personable. This was our third use of the ZeroRez service and we are very pleased.

Response from Zerorez DC Metro:

Wow and thank you for the great review. We are so glad we could get you scheduled after your mishap. We will always try to get you scheduled ASAP when you need us. We look forward to your next cleaning.

Sincerely,
Zerorez Management

Report a concern   January 1, 2017 — Rated 10 out of 10 by M.H. Zerorez DC Metro
What do you like about our products and services?

Carpets are clean and fresh when the technician completes his work.

Response from Zerorez DC Metro:

Thank you and glad to see you like the way the carpets come clean and fresh with the Zerorez way of cleaning. We look forward to your next call to clean.
Enjoy your clean and fresh carpets.

Sincerely,
Zerorez Management

Report a concern   December 31, 2016 — Rated 10 out of 10 by K.G. Zerorez DC Metro
What do you like about our products and services?

I like that's it's a small business. The owner and his wife are very nice and helpful. I like that no chemicals are used in the cleaning process. Marcus and his coworker were great and very respectful of our environment

Response from Zerorez DC Metro:

Thank you for your review. We are always happy to see what people have to say about the Zerorez difference.

We look forward to hearing from you again.

Best Regards,
Zerorez Management

Report a concern   December 30, 2016 — Rated 10 out of 10 by A.N. Zerorez DC Metro
What do you like about our products and services?

The price was fantastic for the work that was done.

Response from Zerorez DC Metro:

Thank you for choosing Zerorez for your cleaning.
We are happy to see our customers pleased with our cleaning method.
We look forward to you next call.

Sincerely,
Zerorez Management

Report a concern   December 30, 2016 — Rated 10 out of 10 by S.S. Zerorez DC Metro
What do you like about our products and services?

no chemicals used, on time, very professional

Response from Zerorez DC Metro:

Wow and thank you!
So glad you like the Zerorez way of cleaning.
We look forward to your next call to clean!

Sincerely,
Zerorez Management

Report a concern   December 28, 2016 — Rated 10 out of 10 by C.D. Zerorez DC Metro
What do you like about our products and services?

The quality of the cleaning and the professionalism of the technician.

Response from Zerorez DC Metro:

Thank you for the raving review of your services.
We love to see how happy customers are after having their carpets cleaned without shampoos and chemicals.
Enjoy the Zerorez difference.

Sincerely,
Zerorez Management

Report a concern   December 28, 2016 — Rated 10 out of 10 by A.C. Zerorez DC Metro
What do you like about our products and services?

You did a great job. The carpets look fantastic. You were on time and fast, and the rep was very professional.

Response from Zerorez DC Metro:

WOW and thank you for the great review. We always love to see how happy our customers are after their cleaning.
Enjoy the carpets and we look forward to hearing from you for the next cleaning.

Sincerely,
Zerorez Management

Report a concern   December 27, 2016 — Rated 10 out of 10 by C.E. Zerorez DC Metro
What do you like about our products and services?

No chemical odor, same-day service.

Response from Zerorez DC Metro:

Thank you for the review. It was nice we were able to come out and address the problem the same day as your call. We will always try to work with schedules and carpet accidents.
We look forward to your next call.

Sincerely,
Zerorez Management

Report a concern   December 27, 2016 — Rated 10 out of 10 by Jan Benjamin Zerorez DC Metro
What do you like about our products and services?

Technician was wonderful and our carpets look great!

Response from Zerorez DC Metro:

Thank you for the review and rating of the services that Marcus provided for you.
Fresh cleaned carpets are wonderful. Enjoy

Sincerely,
Zerorez Management

Report a concern   December 27, 2016 — Rated 10 out of 10 by Jeri Bennett Zerorez DC Metro
What do you like about our products and services?

They did a good job in a timely manner for a reasonable price, and they were very polite and helpful. What more can you want!

Response from Zerorez DC Metro:

Wow and thank you for your review and rating of the services provided by Zerorez DC.We always enjoy seeing happy customers. We look forward to your next call to clean.

Sincerely,
Zerorez Management

Report a concern   December 27, 2016 — Rated 10 out of 10 by L.S. Zerorez DC Metro
What do you like about our products and services?

That there is no scent to the process or product.

Response from Zerorez DC Metro:

Thank you for your review and rating of the services provided by Zerorez DC. It is always nice to know that there are not chemicals on your flooring. We look forward to your next call to clean.

Sincerely,
Zerorez Management

Report a concern   December 22, 2016 — Rated 10 out of 10 by Laurie Shah Zerorez DC Metro
What do you like about our products and services?

Fantastic customer service from beginning to end.
Tech was professional AND kind. Treated house as own.
Got 40-year old rugs looking better than they have in years

Response from Zerorez DC Metro:

WOW and thank you for the wonderful review and rating of your services Marcus provided in your home.
We always enjoy seeing how pleased our customers are after their cleaning.
We look forward to your next call to clean.
Sincerely,
Zerorez Management

Report a concern   December 22, 2016 — Rated 10 out of 10 by S.D. Zerorez DC Metro
What do you like about our products and services?

Very professional service

Response from Zerorez DC Metro:

Thank you for the review and rating of our services.

We always enjoy hearing from our customers and how much they love the Zerorez difference. We look forward to hearing from you again.

Sincerely,
Zerorez Management

Report a concern   December 22, 2016 — Rated 10 out of 10 by C.B. Zerorez DC Metro
What do you like about our products and services?

Green products. Excellent staff. Clean house.

Response from Zerorez DC Metro:

Thank you for the great review of your cleaning by Zerorez DC.

We always love to hear from our customers and how happy they are with the cleaning.
We look forward to scheduling your next cleaning.

Sincerely,
Zerorez Management.

Report a concern   December 22, 2016 — Rated 10 out of 10 by R.F. Zerorez DC Metro
What do you like about our products and services?

Technician responded to all questions and inquiries and was very knowledgeable regarding process. Courteous and respectful of items in home.

Response from Zerorez DC Metro:

Thank you for your fantastic review! We are always happy to see what our satisfied customers have to say about the Zerorez difference.

We look forward to servicing your home in the future.

Best Regards,
Zerorez Management

Report a concern   December 21, 2016 — Rated 9 out of 10 by A.L. Zerorez DC Metro
What do you like about our products and services?

I like the way Zerorez cleans the carpet. I also had two chairs upholstery cleaned this time. I was very pleased with the job and have told my friends about your services.

Response from Zerorez DC Metro:

Thank you so much for the review and rating of the services provided to you by Zerorez DC. It is always nice to see happy returning customer and helping spread the word of Zerorez. We look forward to your next cleaning.

Sincerely,
Zerorez Management

Report a concern   December 21, 2016 — Rated 10 out of 10 by J.B. Zerorez DC Metro
What do you like about our products and services?

Swift was efficient, they were personable and tidy.

Response from Zerorez DC Metro:

Thank you the review of your services. Always nice to see happy customers. We look forward to your next call for cleaning.

Best Regards,
Zerorez Management

Report a concern   December 21, 2016 — Rated 10 out of 10 by phyliss harris Zerorez DC Metro
What do you like about our products and services?

A fantastic job - my old carpet will last a bit longer!!

Response from Zerorez DC Metro:

Yay, for the carpets lasting longer. So glad you liked the way of cleaning from Zerorez. We will be happy to hear from you for your next cleaning.

Sincerely,
Zerorez Management

Report a concern   December 20, 2016 — Rated 9 out of 10 by Stephanie Clop Zerorez DC Metro
What do you like about our products and services?

Friendly, professional service with none harmful chemicals and good results

Response from Zerorez DC Metro:

Thank you for your review and rating of the services provided by Zerorez DC. It is always nice to know that there are not chemicals on your flooring. We look forward to your next call to clean.

Sincerely,
Zerorez Management

Report a concern   December 19, 2016 — Rated 10 out of 10 by Z.L. Zerorez DC Metro
What do you like about our products and services?

On time very friendly

Response from Zerorez DC Metro:

Thank you for your review. We are always happy to see what people have to say about the Zerorez difference. We look forward to hearing from you again.

Best Regards,
Zerorez Management

Report a concern   December 19, 2016 — Rated 10 out of 10 by R.C. Zerorez DC Metro
What do you like about our products and services?

Your employee was polite and on time. The carpet dried quickly

Response from Zerorez DC Metro:

Thank you for your review. We are always happy to see what people have to say about the Zerorez difference.

We look forward to hearing from you again.

Best Regards,
Zerorez Management

Report a concern   December 18, 2016 — Rated 10 out of 10 by L.F. Zerorez DC Metro
What do you like about our products and services?

Very professional and did an excellent job. Finished the job quickly.

Response from Zerorez DC Metro:

Thank you for the review and rating of the services you received from Zerorez DC. We love to see how happy our customers are having their homes cleaned by Zerorez. We look forward to your next cleaning.

Sincerely,
Zerorez Management


Privacy Policy