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based on 4128 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
WOW that is a nice review. Thank you for taking the time to review and rate your cleaning.
Can't wait to hear from you again for your next cleaning.
Enjoy your clean carpets.
Sincerely,
Zerorez Management
Operator came on time. Carpets were not saturated and dried within a few hours. Old spots removed with cleaning. Very pleased.
WoW and thank you. It is a pleasure to hear the nice comments from our customers of the cleaning they had from Zerorez DC.
We look forward to hearing from you for your next cleaning.
Enjoy your clean carpets.
Regards,
Zerorez Management
Great service and result. Technician was professional and very nice!
Thank you for your rating and review of your cleaning by Zerorez DC.
We always love to see happy customers. We look forward to hearing from you for your next cleaning.
Sincerely,
Zerorez Management
Did a great job! Technician was pleasant to talk to and worked very hard to get the carpet looking like new again.
Thank you for a great review. We are very glad that our cleaning was able to exceed what you thought we could do for your carpets.
Enjoy your clean floors.
We look forward to your next call to clean your floors.
Sincerely,
Zerorez Management
1) The carpet felt softer than it ever felt before.
2) The price was reasonable and the technician discovered I had over-counted the number of stairs and only charged us what he actually cleaned.
3) The carpets were dry within a day or so.
We've used Stanley Steemer previously. I can't remember what we paid, but the carpet took several days to dry and always felt stiff afterwards.
WOW and thank you for the great review.
It is always great to hear from new customers that are
surprised with the outcome of the cleaning without using chemicals and shampoos.
We look forward to hearing from you when you are ready to clean again.
Sincerely,
Zerorez Management
Marcus did a great job rugs look fantastic,answered my questions, will definitely use u all again.Bonus price was the best, thanks a bunch
Nice of you to review and rate your cleaning be Zerorez DC.
It is always nice to hear good things about our cleaning and our employees.
We look forward to hearing from you for your next call to clean.
Sincerely,
Zerorez Management
Marcus really did a great job and was very considerate of my belongings plus he's a really nice guy
Nice of you to review your cleaning be Zerorez DC.
It is always nice to hear good things about our cleaning and our techs. We believe they go above an beyond .
We look forward to hearing from you in the future for your cleaning.
Sincerely,
Zerorez Management
Luis was very friendly, took a great care and the end result was very well cleaned carpets with no chemical odder or residue.
Thank you for the review your cleaning be Zerorez DC.
It is always nice to hear good things about our cleaning and our employees.
We look forward to hearing from you for your next call to clean.
Sincerely,
Zerorez Management
Job well done, and reliable service, great customer service!
Well thank you very much for such a great review.
We always try to exceed expectations.
We hope you enjoy your clean floors.
We will be waiting to hear from you for your next cleaning.
Sincerely,
Zerorez Management
We were pleased with the work the tech did on cleaning the wood floor, however he did not clean our dining room rug well at all . One corner of the rug was grey with other spots left on it. It definitely needed to be spot cleaned again. we have had to use a brush and cleaner to fix it. He seemed to hurry out of here and the rug was still wet, so at the time he left I couldn't see the problem. Twice I spent 40 minutes straight trying to call your company to talk about this and your phone was busy the entire time. Name removed
Thank you for your review. As per our conversation today will will be back out this week to take care of the area rugs. We are glad you are using the 30Day Gotta Love It Guarantee.
We are happy with the review of the hardwood floor cleaning.
Sincerely,
Zerorez Management
Friendly service from booking to cleaning.
Wow what a nice review. We are glad you felt it was easy and friendly.
We look forward to hearing from you in the future for your cleaning needs.
Best Regards,
Zerorez Management
Prompt service, did what said they would, personable staff
Nice of you to review your cleaning be Zerorez DC.
It is always nice to hear good things about our cleaning and our employees.
We look forward to hearing from you for your next call to clean.
Sincerely,
Zerorez Management
Great service and superb results!
Nice of you to review your cleaning be Zerorez DC.
It is always nice to hear good things about our cleaning and our employees.
We look forward to hearing from you for your next call to clean.
Sincerely,
Zerorez Management
The technician was pleasant, efficient and knowledgable about the product/process. He arrived on time and explained everything to my satisfaction.
Nice of you to review your cleaning be Zerorez DC.
It is always nice to hear good things about our cleaning and our employees.
We look forward to hearing from you for your next call to clean.
Sincerely,
Zerorez Management
They don't use chemicals that will harm people nor animals
Thank you for your review and rating of your services. It is amazing how well carpets look with Zerorez. We don't want those chemicals next to your family, and that includes the family pets too.
We look forward to hearing from you for your next cleaning.
Sincerely,
Zerorez Management
Extremely friendly and professional - will happily use zerorez in the future and recommend to friends
WOW thank you for such a great review.
It is always nice to hear from our customers about how their
cleaning experience was.
We look forward to working with you in the future.
Sincerely,
Zerorez Management
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My carpets look and feel great! I had an old, comfortable chair cleaned and it's amazing how nice it looks now! After the technician left, I wished that I had him clean another chair for me as well!
Wow hope you enjoy curling up in that old chair with a good book.. We are so glad we were able to get that chair and carpets looking amazing for you.
Can't wait to work with you again.
Best Regards,
Zerorez Management
Good communication, fair price, clean carpets
Thank you for your review and we are glad you like working with Zerorez DC. Hope your enjoy your clean floors.
We look forward to cleaning for you again.
Sincerely,
Zerorez Management
Karriem was exceptional. He explained everything thoroughly, was quick, and maintained a positive and upbeat attitude throughout the process (even when I riddled him with 100 questions). His attitude, personality, and performance has completely sold me on your services. I would definitely use you again.
Thank you for that great review.
It is always nice to hear from happy customers and how they like the Zerorez way of cleaning.
Enjoy your floors.
Best Regards,
Zerorez Management
The representative was extremely professional. Explained the cleaning system very thoroughly. My carpets, which were stained and dull now look brand new. The service was speedy and well worth the price. The representative was on-time. Excellent customer service. Kudos for a job well.
Thank you for that great review.
We always enjoy hearing from happy customers and how they like the Zerorez way of cleaning.
Enjoy your floors. Call us when you are ready to clean again.
Best Regards,
Zerorez Management
Maybe a stronger solution in the spot cleaning. Customer service was great, Seth did a great job.
Thank you for your review. Hope you enjoy your clean floors.
We do have different types of stain removal when a customer is interested but that would be an additional charge to the ticket.
We look forward to your next call to clean your floors.
Sincerely,
Zerorez Management
my carpet looked better than it ever did after cleaning. The Person who cleaned my house was on time, very polite and did a great job.
WOW what a review. Thank you for that.
We hope you enjoy your clean carpets and we look forward to working with you for many years to come.
Best Regards,
Zerorez Management
Its organic and when carpet is clean smell fresh.
Thank you for that great review.
It is always nice to hear from happy customers and how they like the Zerorez way of cleaning. No chemicals or shampoos!!
Enjoy your floors.
Best Regards,
Zerorez Management
The carpets look remarkably better and our technician (Jose Portillo) was clearly dedicated and determined to give us the best possible result.
WOW what a wonderful review of your cleaning.
We think our techs go the extra mile for our customers.
We will be here when you are ready to clean again.
Enjoy your clean floors.
Sincerely,
Zerorez Management
The service man was extremely nice. I was just hoping that dirt on the basement carpet could have been removed. Maybe not your fault.
Great results
Thank you and that says it all.
Hope you enjoy your clean floors and call us for your next cleaning.
Sincerely,
Zerorez Management
The products are fast and effective. The last tech was up front about not being able to remove the stain, but he was able to remove some of it. This is our 2nd time using Zerorez and I don't see it being our last.
WOW what a review. Repeat customers are the best advertising a company can get.
We thank you for that and look forward to working with you for many years to come.
Enjoy your floors.
Sincerely,
Zerorez Management
I like that you don't use chemicals but are still effective.
Your technicians are professional.
Thank you and what a wonderful review of your cleaning.
We will be here when you are ready to clean again.
Enjoy your clean floors.
Sincerely,
Zerorez Management
Thrilled. team was sweet and nice. Our house smelled amazing afterwards!
Thank you for your review and we are glad you like working with Zerorez DC. Hope your enjoy your clean floors.
We look forward to cleaning for you again.
Sincerely,
Zerorez Management
Very simple yet effective, friendly and quick service.
Thank you for your review and we are glad you like working with Zerorez DC. Hope your enjoy your clean floors.
We look forward to cleaning for you again.
Sincerely,
Zerorez Management
Service was excellent as well as my carpets seem to be much cleaner than they were! Great job! Will recommend your group.