Customer Testimonials
Reflection RV and great salesman, good walk thru instructor snd good service. Very polite and friendly.
I was initially concerned about purchasing an RV out-of-state, but Damian quickly put my concerns at rest. He did a phenomenal job of answering all our questions and giving us a very detailed virtual tour. He even went above and beyond by securing an item that an RV manufacturer had substituted due to supply chain shortages. I would 100% recommend Great American RV Superstores to family and friends - be sure to ask for Damian.
I appreciate that fact that Shelby called for assistance in having someone help me hook up my rig to my vehicle. I was experiencing back pain on the day I came to pick up my rig and she had someone help me.
Service is always a great experience for us. Nikki and Michael are both phenomenal. The whole staff is great from the minute you walk in the door until your Rv is done. Trace also goes above and beyond!!
Selection and Service was great!
Ross Dimm was a great sales person to work with.
Very professional, friendly and prompt.
Ronnie and his team in the repair shop worked hard to get our Bambi repaired and back on the road as quickly as possible. They made certain to keep us informed as to the progress being made, which was hampered by supply chain issues and insurance claim paperwork that were beyond their control. They make certain the job is done right, and to the customer’s satisfaction!
Nice, friendly people to buy from. They are not pushy and show you all about there RV's. They answer your questions and have the knowledge to answer correctly.
Good service a
Service was good Shelby Barrios was really up to speed on. Everything kept me informed
Service
Great customer service, prompt attention and delivery of goods.
Staff worked with me on all aspects of purchase. Guidance on necessary supplies. Stayed on lot overnight, security checked in on me. Great experience.
With all the negative comments about some dealerships around I’ve never been more happy that we decided to buy with GARV in Breaux Bridge La.
The service is second to none and the staff is very friendly and eager to help. When we have a question they always have the answer. I tell everyone that’s considering on buying an rv to please check you guys out first. Thanks for being there when we need you
Mike & Jackie Boddye
Merica in the service department was very polite and helpful. She took care of my A\C issues and made sure my Forever Warranty was updated. She also stayed in constant communication about the progress on my RV repair.
Service and people were very nice
Outstanding communications. David and the service team were remarkable.
We just had our yearly inspection on our travel trailer the service was fast and the service personnel were great and friendly
Kathy and Coop were a pleasure to deal with. Nothing but positive things to say about them and the service department!
The Class C layout and finishes were exactly what we were looking for. Sales and Techs were great in setting things up and training us on every aspect.
The open floor plan and helpful people
We have had great service since buying out motorhome 2 1/2 years ago.
The sales team, especially Tommy, is outstanding!
Fast friendly service
Friendly staff, great service! Always happy to answer our seemingly endless questions.
Professional quality service.
People were great, Debra sales Rep. helped us find what we needed, Daniel tech. Help verify all aspects of trailer and worked with us when we had some technical issues with the tow vehicle.
Even shop supervisor. Help with some repair work due to an issue caused by tow vehicle. These are just some of the people at (great American rv ) that make a good experience.
Having been around awhile I have learned that not are you just purchasing a large budget item you are also investing in relationships and service after the sale. I just happen to purchase my Reflection shortly after the Grand Bay purchase of the Rv dealership. I admitt there was a staffing and learning curve in the service department for awhile. The last 3 times I had warranty checkups and warranty work it was well organized and finished when I was told it would be. The girls at the service department in Grand Bay are good at their jobs and pleasant to deal with. Yes there is still a long waiting period to get in because of techs shortage I am guessing and that’s the only thing that is frustrating to owners. However have just about anything for your camper in their store.
Great service
The sales rep Jacob was great to work with doesn’t apply any pressure.
if I ask a question he didn’t know the answer to he would find out the answer very quickly we’re excited to pick up our unit super C magnitude 25th of this month if they have everything ready to go as promised