Customer Testimonials
Every there are all friendly and helpful with what I need.
The professionalism was very good, we were grateful for the kindness shown thru out the process
Thank you
The great sales rep and other services.
Wonderful helpful staff
I’ve worked with Brent in service a few times - very dependable, friendly and customer oriented. He has always provided what he said he would do. Very nice to see in a customer service field today.
We appreciate the service department. All seemed to be knowledgeable and helpful. They work hard to please the customer and to keep them informed.
Great location and facility.
Service was excellent. Tom worked with us to find the perfect camper. On the final walkthrough they immediately fixed small issues identified.
Had a very good experience.
Everyone was very friendly and helpful. Pleasant experience.
Everything was great, very professional good experience, friendly people.
The Dutchmen Astoria 260RK is beautiful and a great floorplan. It has some nice features, but it also has some major disappointments. Furrion has to be the worst RV supplier ever. The AC is a bad design. Instead of the temperature sensor being located in the thermostat, it is in the AC. Big problem. The temperature in the AC is not the temperature in the living area. The units cycle on and off frequently sometimes running for only a minute. When I took it in for some issues, I was told it had to be over 72 degrees to test. I was told also that the sensor was in the AC unit. With all the information on the WWW, I now understand the problem. Next up, Furrton microwave. There is no quick cook numbers 1-6 like every microwave I've owned. There's no add 30 seconds. It burns my bacon in the middle while raw on the outside (lays flat on a paper plate between two paper towels). I bought a $60 Hamilton Beach at Walmart that fixed those problems. I previously had a High Pointe that worked great. Furrion 12V fridge freezes anything touching the back. There are no 120V receptacles on the side with the dining and seating. In the bedroom I have to plug in my CPAP and electric blanket in a closet next to the bed. It will cost $200-$300 to get an electrical receptacle near the dining and seating, which I will do on my next visit. I now have an extension cord across the floor near the door. The cupholders in the theater seat have 4 holes in the bottom of each. where do spills go? Somewhere inside the console with no access to clean. I thought there must be an insert that was missing. Lippert Thomas Payne Support said nothing missing. I haven't found any issues with the Furrion range and fireplace yet. Having said all that, I wish I had never heard of Dutchmen Astoria. I won't have it long. I would suggest not selling any more of these. My problem is not with GARV. GARV has a good inventory and a well oiled machine. Maybe I can get a good trade at GARV.
Staff was friendly and helpful.
Facilities were very nice.
Our salesman, Matthew Justice, was a great help in our purchase decision.
We love our new Airstream International.
My wife and I just purchased a 2025 Jayco Redhawk 24B from Great American RV Super Stores in Heflin AL from Kimberly. What a great salesperson she is, we highly recommend Kimberly Hassanpour. The experience was amazing their technician Joseph took the time to show us everything and had everything in excellent working order. Stan was also very helpful when he checked us out.
Customer service knowledge and informative
Danny and the whole crew went over and beyond on my purchase. Had a few hiccups related to the manufacturer, but nothing to do with the dealer whatsoever. They were wonderful to deal with, followed up the way they should, did everything they were supposed to do!
It was easy to get an appointment in short time and the service was done quickly!
I like the Express service! Service personnel respond fast (Nikki) uses text messages where you can get instant response!
PROMPT SERVICE
We were very pleased with the service we received from Great American in regard to our
Jayco motor home.
Service dept is friendly and give good service
Everyone is friendly and always willing to help!
They’re good.
The staff was friendly, patient and helpful. Our sales person was very knowledgeable and capable.
Every one very nice explained everything about unit answered all my questions returned phone calls quickly treated me respect great people
Very pleasant experience from sale to delivery.
Once we got situation right claim was done quickly
Dealership are usually close by
Your parts department is great. In particular Biven is outstanding.
Prompt service call and quick turnaround of camper.
A nearby CampingWirld alternative.