Customer Testimonials
We were very pleased with Carol Koon's eagerness to assist us in finding the RV that would fit our needs. The purchase process was a little lengthy but not too bad.
The process of having the hitch installed in our truck was the worst part of the entire experience. They service department didn't have all the parts they needed for the install (even thought we sent pictures of our truck bed from the top and underneath prior to scheduling the work) and it took this about 6 hours to complete the work. Jared in the service department worked diligently to get the job completed for us and we were pleased with his efforts. The parts department was a bit unorganized and took us another 30-45 minutes just to get an invoice for the work performed. Selena was finally able to get the parts manager to complete the invoice and she was very helpful.
The staff is very friendly and respectful
Everyone we worked with was sweet and kind.. They were professional and answered all our questions before making the drive down to Memphis.. We highly recommend Great American RV for all your sales and service needs.
everyone was freindly and kind
We have bought many campers and David was the by far the best salesman we have ever dealt with! He went above and beyond!
Salesperson was informative she appears to know the product
Great customer service
Great products
Rob Sellers was pleasant to work with on our purchase
Greg Porter is trustworthy and reassuring
Courtney our sales rep was amazing. She worked with us to get the camper that fitted our needs. Rudy was great in working our deal. Tammy was so great getting all our paper work taken care of 3 hours was our time slot. We were done in less than 2!!!!! Awesome team!!!
Sales associates are not pushy
Friendly quick service!
Friendly staff and easy process to purchase RV.
The salespersons were wonderful.
Everyone went above and beyond what I expected. Mr. Ken didn’t disappoint! Nick and Brendan made sure all my questions were answered. Nick even called me after the sale to see if I needed anything. I didn’t get the guys name who did my walk thru, but he was awesome at teaching me how everything works and how to hook up and disconnect from my truck. Even Ms. Karen at checkout was great. This whole experience was wonderful. I went to y’all first, then shopped around, but no one compared to Great American RV…so I came back to purchase with y’all.
Service was very good. Lifetime warranty is a real plus for customers.
Individual attention...no hard sell
great site layout
Rayna Berry is the best she goes outta her way to help me with anything on my trailer
Great product!
Great people.
Great selection and customer service.
My advisor, Alex Napp, did an Outstanding Job maintaining constant communication during our repair work and ensuring everything was resolved. Quality of work was very good.
The salesperson, manager, service advisor, and other members of the team were all knowledgeable and professional. We had our questions answered with zero pressure to buy anything. They let their products and services sell themselves. Furthermore, they take the time to do a thorough pre-delivery inspection and fix any problem before providing a great delivery walkthrough with the RV fully powered and fIlled with fresh water. The customer leaves with an appointment in a few months for a reinspection, to address concerns found, and, optionally, for winterization. We are very happy with and enjoying our new travel trailer. We’ve already recommended Great American to friends considering purchasing RVs.
Everybody I worked with was professional, competent, friendly, and super helpful. I cannot say enough good things about everyone I dealt with.
The facility and the experience was one of a kind compared to other dealers.
Good prompt service.
Great service and prices on parts and accessories
Very professional and timely.
Good people to deal with. Pleasurable experience
Kim was great and very helpful