Customer Testimonials
Good products and they don't continuously bug you.
Mr Doug does what he says he will do and always follows up with his customers . You also have a top notch credit specialist! I'm sorry I can not remember his name . If the service department is as GREAT as your sells team and credit specialist yall will be Number ONE RV to go to. I have not had to use the service department yet .
I have confidence in your service department. They keep you updated and finish the he work as quickly as possible.
Have sent email last week to "Email address removed". I enclose the content of that email. dated 24 Sept 2022.
Dear Brad,
I would like to take the time to pass on my thanks and gratitude to Patrick and Travis. While I am sure (certainly in my case) many buyers have done a great deal of research on their RV that they wish to purchase, it is the aftermarket care that defines the dealership. There are ample examples of where this goes totally wrong on the net.
Tiffin has a fine product and they appear to back that up as if it were personal. GARV appears to take the same personal approach. It is customer centered.
Patrick and Travis met me on arrival, had the problem sorted within 1/2 an hour, and sorted out a problem I have had with DISH reception by installing a Tailgater. They assembled the device, tested it and had it running so I could leave next morning. Fantastic service.
I operated as a surgeon in a public and private hospital setting for 40 years and attention to customer service is something you cannot buy. The work done by Patrick and Travis was impeccable and reflects well on GARV who I would recommend in a flash. Patrick also responded to my plea for help, by simply saying "have it here asap and we will fix it". You have no idea how reassuring that is when something goes wrong.
My kind regards and best wishes to Patrick, Travis and Carol.
Colin J Conaghan
FRCOG. FRANZCOG
Tiffin Breeze 33BR
Fair prices, friendly and fair
Found just what we were looking for and a great price
We have been very please with the sales and service that we have received from Greater American RV. The service dept tries to accommodate you and get you out fast. We live several hours away and they have been good about scheduling our service to be done in one day.
nice campers and sales people
The entire staff was friendly. The sales process was smooth.
Terry
Very friendly people
Good people
Camping related products at reasonable prices
Mike, Terry, and the entire team went above and beyond to make sure we were happy with our new Tiffin Allegrobus 45FP purchase.
I highly recommend the team at the Memphis location.
Updates
Customer service is excellent. Very helpful and go out of their way to try to accommodate. Had a problem on the weekend and the called me back on Saturday to try to walk me through solutions.
The trailer we picked and salesman Danny was great
We have had our longhorn fifth wheel almost a year now! We really enjoy it!! Next purchase is a Motorhome will be traveling full time.
Great service department! They communicate very well! Would recommend to friends.
Quality products but mainly the quality of service by staff.
Jusin and Micheal and Jamison all did a great job. i would use them all again.
everything
Fabulous customer service both in the purchase of the RV and in ensuring I had the right accessories to be able to camp the same night.
The ladies in parts were so fun to talk to and we really enjoyed our experience.
THey made my granddaughter feel important and included her in all our choices.
THAT is customer service exemplified.
Trace Keen in Service, went above and beyond. Repairs were completed in a timely manner as promised. Absolute rock star!
Daniel/Salesmen was very helpful throughout the sale along with Kara, Tammy and rest of staff with financing and inside sales. John/Tyler and crew were the best with their information and showing us the way things work on our new RV. So far, very happy 😊
Good price and good service
I was impressed by the professionalism of everyone I encountered at Great American RV.
You have a great staff and the inventory covers most price points
Always prompt & courteous when we bring our 5th wheel for yearly maintenance check.
One of your Assistant Service Managers, Debora has worked with my wife & I getting our RV warranty work completed & also the warranty for life annual inspection. She has put a lot of effort in successfully completing the job. She is also working to resolve our RV’s chassis AC problem. Debora is a great representative for GARV.