Customer Testimonials
Great customer service. Great products.
Service was done timely
Grand Design dealer with a lot of inventory. My recent warranty inspection was the smoothest visit that I had ever at the Grand Bay store. E.Savole and George; the tech, were great. I got there 10 mins before for my appointment and they where ready. I shopped and purchased a few items in the new store that was nice and well stocked. A great experience in customer service.
Availability, friendly service.
Very good
Thank you Stephan and Mike for ensuring all my repairs were made under warranty. You saved me lots of time and money. You are top notch!
They answered all my questions explained all about the RV and made the deal fast
The attention I received from the salesman when I purchased my RV to the service dept. when I have taken it in Have been beyond my expectations. I would have no hesitation recommending Great American. If fact, I did so yesterday!
Very efficient and very friendly
Friendly and truthful service personnel
Everyone is very professional and helpful. Our Salesman Dan was wonderful..no pressure and took time with us and let us make the decision.
The price was reasonable. The salesman that we dealt with was friendly and helpful.
After buying our RV we stayed at the sites on the premises and had a water leak that night. The way that everyone dealt with the issue and got everything fixed was professional and reasonable.
Mercedes went through a lot of hoops to help us redeem our gift card. She was extremely diligent and stuck with it while remaining polite and helpful
I purchased my first Travel Trailer, a Jayco Jay Feather 25RB, and the process was easy. My sells Rep James Thompson stayed with me thru the whole process. Keep me update and stayed in contact. I'm from about 330 miles from the dealership and drove to pick up the RV. The folks at the store were friendly and got me in early. My walk thru was conducted superbly and helped me get very acquainted with our first RV. If I decide to upgrade in a few years I may just make a trip out of it and purchase from them.
We have a great service guy Grant at the Breaux Bridge Store that has been taking care of us since purchasing our 2019.we cannot say enough about his work ethics . He treats us we respect and will always keeps us with a heads up on work that has been done . Everyone there is very welcoming . They are there to help in all aspects of whatever you are in need of . A very well run dealership
Absolutely amazing experience from start to finish. Great people and service. I have already told people about your business. My Family and I will go nowhere else.. Thank you.
Love the quality and the profile/lines of my beautiful new Prowler!
Quality and personal attention
Great sales people willing to help .
Everything Great American RV super store is the absolute best!!! They came to my house and fixed my broken Window. This is the best RV dealership!
Your staff is always very nice and attentive
Great service!
The price was right and we were treated well. Thank you!
Great service
Danny was a great help and offered excellent service.
Give that man a raise.
Everyone was very friendly and knowledgeable from the sales person to finance to the tech who did our walk-through. It was a very easy going and stress free environment. We did not feel any pressure to purchase or get something we did not 100% want. Last minute we needed our hitch added on to our truck and the service team was able to do it before we were even done signing our paperwork. They have an awesome selection of RV's as well.
Excellent service department. They explain snd stand behind their work.
Everything
Grant in the service department was great about keeping us informed about the status of our RV when it was in for warranty repair work. He made sure our RV was returned in time for our next trip. Malaya was also very responsive about getting our work scheduled. Love our Thor Sequence 20L!
Straight up from the start. Just the facts not trying to sell something you don’t want.