Customer Testimonials
The sales representative, Travis, and the RV Outfitter, Erick, were very professional and cordial throughout the process. These gents are the “face” of the dealership and they represented the brand very well.
Good service, but our salesman no longer works there,
Salesman was great. Financial support was also great!
The Best time ever purchasing a vehicle/Class B. Had everything we wanted & more on the lot with no pressure to purchase. Answered all of our questions, worked with us on the financing, & provided us with info that we didn't think about asking. All the people we spoke to, the Manager, the Salesperson, the Receiptionist, the Financing lady, the Service Manager, we Highly recommend the Great American RV Superstores in Memphis TN.
People there were nice and friendly
Always good fast service
Alex and his team were very nice
Upfront honesty on the negotiation of price
Sharlene Irvin was great with taking care of us during our repair. Always kept us updated and checked on us after the job was completed.
Very friendly and willing to answer any questions that you have!! All staff members were very friendly.
Very friendly and kept us posted on my RV service. Gave us a couple options on things that needed to be repaired. My wife and I had a small item warrenty service done that needed to be done again. Out of warrentie but they handled it. Very pleased!
The personal interactions of your service department staff. They smile when they see you and greet you by name. When they are discussing your service needs they genuinely seem to care that you are satisfied with the results of their work.
Both Monica and Robert were great! Since this was my first RV purchase, they went above and beyond to make me feel comfortable with my purchase and the use of it. Robert basically spent all day with me helping me understand how it works including going on a long test ride with it and my first attempt to back it into my storage spot.
Customer service seems to be really good. Great team to handle our camping needs.
We spoke with Troy about a recall on our camper and set up a time to bring it in. He is very personable.
After visiting/ purchasing units from other great american rv stores I will NEVER go to any other location then grand bay. The other stores need to learn customer service and sales skills from this location.
After over 15 purchases from Grand Bay. My money will only go to them!
If you want an amazing purchase experience and want to really feel VIP while spending your hard earned money. Visit Danny at Grand Bay.
Great service and knowledge.
Very good customer service from the parts department.
Everything from the choices,service,financing, walk through was easy. I would recommend.
The customer service and work done was professional and friendly. They fit us in their schedule while on the road and took care of our emergency.
Great customer service
Friendly and knowledgeable about the product I was looking for.
Everyone I dealt with were very polite, professional, and a joy to deal with. I had my dog with me at the store and the folks up front had treats for him as well as a water bowl for him to drink from. Alex, my technician, was very knowledgeable and was very impressive with his "can do" attitude. Sharlene was also great to work with. Very friendly and kept me aware of what was going on with the maintenance on my trailer.
Outstanding service
Salesperson showed me several units new and used trying to find the correct unit for my needs.
:)
Salesman was great. No pressure and answered all my questions completely.
Great service
Wonderful experience!!! Super knowledgeable and very easy to work with! Robert in service was one of the best experiences out there for new camper buyers
Sales team is great, fast and efficient, but their service department is what shines, Quill is amazing!!