Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2017 — Rated 10 out of 10 by D.V. Zerorez Indianapolis
What do you like about our products and services?

Appreciate the call ahead arrival and the professionalism of the representative who arrives.
As someone who works from home, a clean-looking carpet and fresh-smelling home is essential! So you can imagine my concern when a visiting dog thought our carpet in a couple of rooms was for his indoor use. Zerorez put us on their schedule, came right out and lifted the pet stains and order! Zerorez made our carpet good as new!
We recommend Zerorez to all our friends and family because they are the BEST!

Report a concern   September 7, 2017 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

We were very pleased with our carpet when you were done. We will use you again if needed. Very pleased with the young man that was here. Thank You

Report a concern   September 7, 2017 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Friendly associates

Report a concern   September 7, 2017 — Rated 10 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

The cleaning technology no soap

Report a concern   September 7, 2017 — Rated 9 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

prompt service, professional staff!

Report a concern   September 7, 2017 — Rated 8 out of 10 by C.B. Zerorez Indianapolis
What could we do to improve?

offer more deals or lower prices. thanks

Report a concern   September 7, 2017 — Rated 0 out of 10 by S.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I sent you an email when you sent the first request and no one ever got back to me.

Report a concern   September 6, 2017 — Rated 10 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

The gentleman that cleaned my carpets was very polite and considerate and worked hard to make sure stains were gone. Carpets look great and will use zerorez again.

Report a concern   September 6, 2017 — Rated 10 out of 10 by E.O.D. Zerorez Indianapolis
What do you like about our products and services?

My carpets feel clean and soft again. They smell great, and all stains are gone. The Zerorez employee who treated our carpets was professional, polite and did an excellent job.

Report a concern   September 6, 2017 — Rated 10 out of 10 by B.O. Zerorez Indianapolis
What do you like about our products and services?

They did exactly what they said they would do. Very nice tech and did a great job

Report a concern   September 6, 2017 — Rated 10 out of 10 by M.A.S. Zerorez Indianapolis
What do you like about our products and services?

Friendly service and very thorough cleaning:)

Report a concern   September 5, 2017 — Rated 10 out of 10 by G.A. Zerorez Indianapolis
What do you like about our products and services?

I chose Zerorez because of the "no chemicals" cleaning process.

Andre (sp. ?) did a great job--took his time and was very thorough. I am pleased w/ the outcome.

Report a concern   September 5, 2017 — Rated 8 out of 10 by J.B. Zerorez Indianapolis
What could we do to improve?

I would prefer if my carpet was drier when the tech left.

Report a concern   September 5, 2017 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

GREAT SERVICE

Report a concern   September 5, 2017 — Rated 10 out of 10 by C.T. Zerorez Indianapolis
What do you like about our products and services?

We liked the fact that you do not use soap to wash the carpet and there was not residue from it. Also your technician was very friendly and efficientI

Report a concern   September 4, 2017 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with the looks of my carpets after the cleaning. Andy was the cleaner and he really did an unusually great job.

Report a concern   September 4, 2017 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Jamal did an extra great job! We will request him in the future! Carpet and couch both looked good.
Love how long carpet stays clean with Zerorez

Report a concern   September 3, 2017 — Rated 10 out of 10 by M.G. Zerorez Indianapolis
What do you like about our products and services?

Outstanding, very professional, and very friendly service!

Report a concern   September 3, 2017 — Rated 10 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

Great worker. A few spots weren't removed but that's fine. Customer rep was great too on the phone

Report a concern   September 3, 2017 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Easy to work with.

Report a concern   September 3, 2017 — Rated 0 out of 10 by C.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet looked like it did before I had it cleaned. The high traffic areas didn't look like they were cleaned at all. The first day they was to show up I had to call them and find out where they were. She told me there was an emergency and the technician couldn't make it.. I think that I should at least be partially refunded.

Report a concern   September 3, 2017 — Rated 10 out of 10 by B.P. Zerorez Indianapolis
What do you like about our products and services?

Prompt and friendly technician. He explained what he would be doing in the cleaning process.

Report a concern   September 2, 2017 — Rated 4 out of 10 by S.V. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

the 3 high traffic area's, 3 x 3 ino rooms are still dirty as I cleaned one by scrubbing resolve cleaner and using a white towel to see what came up.....showed much dirt that i don't think a steam type cleaner without some brush / brissel action removes.

Report a concern   September 2, 2017 — Rated 10 out of 10 by J.E. Zerorez Indianapolis
What do you like about our products and services?

Technicians work hard and leave with my carpets fresh and clean!!

Report a concern   September 2, 2017 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

Love zerorez- 3rd time we have used. Would not use anyone else, clean rugs stay clean longer because no residue, always on time. They are very professional and neat,, so glad found them also I have had them do my sectional and dining chairs so happy 😁

Report a concern   September 2, 2017 — Rated 8 out of 10 by S.M. Zerorez Indianapolis
What could we do to improve?

Lower prices.

Report a concern   September 2, 2017 — Rated 10 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

Does clean our light colored carpet.

Report a concern   September 2, 2017 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

The technician was very professional.
He did not try to talk us into a lot of extra services. He was very efficient. Answered out questions satisfactorily in terms we could understand.
I think your rates are trasinable and competitive.

Name removed

Report a concern   September 2, 2017 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

people were very nice and did a great job thank you.

Report a concern   September 2, 2017 — Rated 9 out of 10 by L.Y. Zerorez Indianapolis
What do you like about our products and services?

Carpets look so good. Very happy with the service.


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