Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.F. Zerorez Indianapolis
What do you like about our products and services?

Steve was very attentive to my pet spots and gave great advice.

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

Loved the whole experience. Carpet seriously looks brand new again! It feels great, too - not crunchy, or sticky like carpet companies that use traditional detergent. The service tech was really nice and easy to work with.

Report a concern   August 14, 2017 — Rated 8 out of 10 by Y.S. Zerorez Indianapolis
What could we do to improve?

You guys did a great Job!!

Report a concern   August 14, 2017 — Rated 9 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

Very courteous and competent service tech.
He did a great job and the price was reasonable.

Report a concern   August 14, 2017 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The technician was very informative and considerate.
Our carpets turned out clean and we will recommend your service to others.

Report a concern   August 14, 2017 — Rated 10 out of 10 by V.T. Zerorez Indianapolis
What do you like about our products and services?

How clean the carpet is and no residue feel on your feet.

Report a concern   August 13, 2017 — Rated 10 out of 10 by C.T. Zerorez Indianapolis
What do you like about our products and services?

No chemicals!

Report a concern   August 13, 2017 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

The work on our carpets was done fast and dried fast. The price was right and they look great!

Report a concern   August 13, 2017 — Rated 8 out of 10 by S.L. Zerorez Indianapolis
What could we do to improve?

Was a little disappointed I had to request couch and chair to be pulled out to clean under them. He did not move anything in the other 3 rooms....even dining room chairs. Other than that, very happy with results.

Report a concern   August 13, 2017 — Rated 10 out of 10 by P.F. Zerorez Indianapolis
What do you like about our products and services?

The carpet is very clean and Matt was very polite and told me everything that he was doing. I have never had my carpet raked before and the thickness seems to be back.

Report a concern   August 13, 2017 — Rated 10 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

My carpets smelled fresh and looked almost new after being cleaned. The service was quick also.

Report a concern   August 12, 2017 — Rated 10 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule, good at follow up, fast and clean process.

Report a concern   August 12, 2017 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

The tech was very knowledgeable and did a great job on our carpet.

Report a concern   August 12, 2017 — Rated 9 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

Looks great!

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

Professional, odor free, and carpets dried quickly.

Report a concern   August 11, 2017 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

The technician was very professional and helpful with the questions that were asked.

Report a concern   August 11, 2017 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Scheduling very efficient and easy online. Reminder phone calls helpful and not annoying. Technician Andy SUPER nice, knowledgeable and did a nice job on my very old dirty carpet. I was not expecting miracles and was pleasantly surprised by end results. It did however take MUCH longer to dry than told. Service on Wednesday and still waiting on some areas to dry on Friday. Could be because he had to work hard on some areas! Overall very pleased!

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Your technician was friendly, efficient, and respectful of our property. He explained the process and we did a walk through after he was done. We will always call you when we need our carpets cleaned.

Report a concern   August 11, 2017 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

We called and were able to get an appointment very quickly. Your reminder call was helpful, your tech called and arrived in about 15 minutes. He got straight to work and was very professional. He did an amazing job on our carpet, it looks even better than we imagine.

Report a concern   August 10, 2017 — Rated 9 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

I didn't stick around for the work, but the carpets turned out even better than I hoped.

Report a concern   August 10, 2017 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

No harsh chemicals, friendly, on time & quick drying time.

Report a concern   August 10, 2017 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

Andre Drane was very knowledgeable, efficient, and hard-working. He explained what he was doing thoroughly and answered all questions posed to him. He tested a small section of the tile floor to ensure it would be properly cleaned. Several cleaning services in the past have cleaned the floor, but none as thoroughly as Andre. It saved me hours of scrubbing on my hands and knees. I was especially impressed with the care he took to avoid damage to our belongings. He represents Zerorez very well.

Report a concern   August 10, 2017 — Rated 8 out of 10 by D.H. Zerorez Indianapolis
What could we do to improve?

This fellow was very nice and afficient. Could have explained the process better.

Report a concern   August 10, 2017 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

Polite tech, good results, no residue

Report a concern   August 9, 2017 — Rated 10 out of 10 by H.K. Zerorez Indianapolis
What do you like about our products and services?

Very polite employee.

Report a concern   August 9, 2017 — Rated 7 out of 10 by M.V. Zerorez Indianapolis
What could we do to improve?

Cleaning charge for area rugs is ridiculous. I spent more money cleaning area rugs than I would have spent to clean 3 full rooms. I would never recommend zerorez for area rugs

Report a concern   August 8, 2017 — Rated 10 out of 10 by S.J. Zerorez Indianapolis
What do you like about our products and services?

Great customer service. Good job cleaning.

Report a concern   August 8, 2017 — Rated 9 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

on time . great customer service. Good cleaning

Report a concern   August 8, 2017 — Rated 10 out of 10 by L.L. Zerorez Indianapolis
What do you like about our products and services?

I received a call ahead and the specialist arrived within the time frame. He explained the way their cleaning system worked. He was professional throughout the visit.

Report a concern   August 7, 2017 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Technician arrived on time. Covered his shoes. Checked thru the house to plan his attack. Paid attention to areas of our concern. As promised, carpets were dry enough in the evening to move some important furniture pieces in place.
I have already heard two of my neighbors say they would call Zerorez when they are ready for carpet cleaning.
Thank you Zerorez!


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