Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18583 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2026 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

The service was great. They were quick and friendly and the carpets looked so much better.

Report a concern   August 29, 2026 — Rated 5 out of 10 by M.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It was really disappointing that I was asked to tip my cleaner. He did a wonderful job and I thought the price charged was the final cost of the job. Tipping culture has truly gotten out of control at this point.

Report a concern   August 29, 2026 — Rated 10 out of 10 by Ginny Cain Zerorez Indianapolis
What do you like about our products and services?

We had a great experience of your duct cleaning and carpet cleaning services. Thank you!

Report a concern   August 28, 2026 — Rated 8 out of 10 by C.H. Zerorez Indianapolis
What could we do to improve?

Clean impossible spots.

Report a concern   August 28, 2026 — Rated 8 out of 10 by S.P. Zerorez Indianapolis
What could we do to improve?

Ensure that each technician does the same work as Jonathan did when he came to clean areas that had been by Zerorez the previous week. The carpet was noticeable cleaner when he finished. Also, he had air dryers to help my carpet dry faster.

Report a concern   August 28, 2026 — Rated 0 out of 10 by S.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Left 2 discolored areas on area rug. Came back over a week later, unable to get out of carpet.
Poor communication within the company..
Waiting for response on the damages.

Report a concern   August 27, 2026 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

excellent job. carpet looks like new. he did a wonderful on my old carpet.
great atititude. smiling and didn't complain. went right to work.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Barb Martin Zerorez Indianapolis
What do you like about our products and services?

Carpet very clean! Very friendly employee and good communication!.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Allison O'Shea Zerorez Indianapolis
What do you like about our products and services?

The whole process, from scheduling to service to payment, is painless and efficient. I love that there are no chemicals or residue left behind, no obnoxious fumes, nothing but nice, clean carpet. Slim arrived on time, was friendly, knowledgeable, and helpful, took his time to do the job right, and explained every step of the process. He clearly takes pride in his work. I've used Zerorez twice now and would wholeheartedly recommend them to anyone. (No, I'm not being paid for this review, I'm just incredibly picky about my carpet cleaning and am genuinely thrilled with the service this company provides.)

Report a concern   August 27, 2026 — Rated 10 out of 10 by Judy Woempner Zerorez Indianapolis
What do you like about our products and services?

Always friendly, efficient and helpful. They have cleaned my carpet and furniture for several years and I highly recommend them. They make sure I am pleased with the work before leaving.

Report a concern   August 26, 2026 — Rated 10 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

Quality work from the tech

Report a concern   August 26, 2026 — Rated 10 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

We were trying to decide whether to replace the carpet in 3 rooms or get them cleaned one more time. We elected to get them cleaned and glad we did--the Zerorez process makes the carpets look great.

Report a concern   August 26, 2026 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

I already did this.

Report a concern   August 25, 2026 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Thomas does a fabulous job on my carpets! The great thing about Zerorez is the name-there is no residue in my carpet to attract dirt. That is crucial with 2 dogs in the house!

Report a concern   August 25, 2026 — Rated 10 out of 10 by Pamela Lebo Zerorez Indianapolis
What do you like about our products and services?

My carpets are cleaned the best and cleanest using Zerorez. I recently had my living room upholstery cleaned and the furniture looks new. The two gentleman who came out each time have been prompt, professional and expertly cleaned the items I requested and answered any questions I had. Drying time is very reasonable and my rooms can be rearranged for use by next morning.

Report a concern   August 24, 2026 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Chris was great!
He showed us before and after photos. He rolled with the mess that is our house right now. And talked about next steps available if my allergies don't clear.

Report a concern   August 24, 2026 — Rated 10 out of 10 by Shari Atkins Zerorez Indianapolis
What do you like about our products and services?

Thank you Tech Chris.
Reasonable prices

Report a concern   August 23, 2026 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The carpeting looks brand new, and there is no aroma. Cleaning was done professionally and efficiently by the tec.hniician

Report a concern   August 23, 2026 — Rated 10 out of 10 by William Kennedy Zerorez Indianapolis
What do you like about our products and services?

The technician was very cordial and also had to deal with a downpour of rain. We had to put towels by the door so everything would stay dry and it did. The carpets look brand new which they are not by any means. Thanks ZeroRez

Report a concern   August 23, 2026 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Technician (Jonathon) was very professional and dedicated to going a good job.

Report a concern   August 23, 2026 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

Corigan was my Cleaning person and he was wonderful. Very knowledgeable and did a great job.

Report a concern   August 22, 2026 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Everything went very well, the tech answered all of my questions and told me a lot of things I did not know about cleaning rugs.
I do not think I want my name used anywhere thank you.

Report a concern   August 22, 2026 — Rated 10 out of 10 by A.V. Zerorez Indianapolis
What do you like about our products and services?

Scott was so great and communicative! I had to schedule furniture and carpet cleaning for my mom and I live out of state, but he was great communicating with both of us and going to my mom’s assisted living facility.

Report a concern   August 22, 2026 — Rated 10 out of 10 by E.H. Zerorez Indianapolis
What do you like about our products and services?

He took his time to do a great job ! He took his time to explain everything to his trainee and was very kind . Products worked great !

Report a concern   August 22, 2026 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

prompt and efficient

Report a concern   August 21, 2026 — Rated 10 out of 10 by James Obrien Zerorez Indianapolis
What do you like about our products and services?

We like to keep it simple and Zerorez does just that. Job well done as usual. Thanks again.

Report a concern   August 21, 2026 — Rated 8 out of 10 by J.B.I. Zerorez Indianapolis
What could we do to improve?

LOWER PRICES

Report a concern   August 20, 2026 — Rated 10 out of 10 by S.J. Zerorez Indianapolis
What do you like about our products and services?

Very professional! Did what I expected and did what I asked for.

Report a concern   August 20, 2026 — Rated 0 out of 10 by K.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Everything was perfect

Report a concern   August 20, 2026 — Rated 10 out of 10 by J.I. Zerorez Indianapolis
What do you like about our products and services?

Prompt, friendly, and did a great job


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