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based on 18583 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez always does a great job, professional, efficient and friendly.
The technician was very friendly and prompt on his expected arrival time.
Thorough cleaning leaving the carpet soft and smelling good.
On time, professional service.
We were told the carpet may take 12 hrs to dry. Despite 2 large dehumidifiers it was still too damp after more than 24 hrs. It seems that more water should have been extracted. Several stains remain. Paid $80 extra for one small room and 1/3 f it was not cleaned. Overall I am disappointed in the quality of work and will use someone else next time
Not happy about pricing for 200 square feet
Your staff did a great job on my carpeting on 6/2/26. Several problem stains were completely removed - I am very pleased with your products! Also the 2 young guys who were here from Zerorez were terrific!, very professional but also very personable. I will definitely use Zerorez again! Thank you!
Scheduling was easy, communication was great, and the technician was very professional. I was very happy with the service.
Dell did a fantastic job on the carpets! Very happy with Zerrez.
Efficient and thorough. The technicians and people who make phone calls are friendly and conscientious. The carpets and upholstery look like they're brand new. Excellent service.
Sam was great! Very personable and friendly. We'll definitely use Zerorez again in the future.
there is a crunchy, brittle texture to some areas of the carpet
I thought it was a good deal until I was charged extra for the hall. Probably could’ve gotten something better on Groupon.
Affordable and thorough. Spent enough time to do a good job. Cleaner was super nice.
The guys that came to clean the carpet very nice very friendly but the work performed that's what I didn't like I can see the lines or the shape where it was the mattress and where is more traffic I understand that the wear will show but I think they could do I little better job
Efficient and effective
Every technician I’ve had has been very professional and courteous. My carpets look brand new new!
Mark did such a great job and had excellent attention to detail. We've used other carpet cleaning services in the past and none of them compare to Mark and your services. Everything looked like it was brand new.
3 step process
Carpet didnt come as clean as previously. Our service tech seemed pressed for time. .
Excellent customer service!
Very happy with the results of the carpet cleaning.
The spot clean that was requested didn't really seem to do anything. And we have berber carpet so some areas had spots that didn't have spots when they started. Our person was kind and thorough but it wasn't our best cleaning.
Best cleaning ever. Technician was polite and so knowledgeable and helpful.
Tevin, the technician, was informative and di what he said he would do and did so effectively and efficiently.
So professional and nice
Carlton was extremely knowledgeable and professional. He explained the products that was being used as well as answered all my questions.
Clean carpets
Maybe more options for set in stain treatment
Products are exce