What our clients think of us!

Erik was on time, did a walk through to discuss problem areas and he went to work. Not a single negative. Just moved into this house, carpeted areas were filthy, could not force myself to walk barefoot and now I can. Carpet dried quickly, no ripples from soaking. No heavy scents that always say it's covering up something. Zerorez will stay in my house file!

Quick, friendly- hurray service and good pricing!

We were very pleased with our carpet technician, Matt Fielder, who was very courteous and explained the procedure with us prior to the cleaning. This was the second time he came to our house (8/23/17) b/c we had a stained carpet in the basement that did not come clean after the first treatment (8/18/17). It was from a spill from our emptying our dehumidifier which left iron/rust stains on the carpet. I called a few days after our first cleaning (8/18/17) to see if he could come back to retreat this one area. He did a wonderful job with the rest of our carpet in our house, but this one area in the basement was very difficult to clean. Matt worked on this area a long time on his second trip and used a different method. At first it looked like the stain was gone but unfortunately after it dried totally the next day, the stain partially returned. I understand that this stain might not be totally eradicated but I know he tried really hard to please us, so I don't fault him or Zerorez for not being able to totally remove the stain and I would definitely use Zerorez again in the future.

My sunroom rug actually looks worse after cleaning than it did before, very disappointed. Felt like your employee was in a hurry to finish

Professional and courteous service. Drying time was so short and carpets looked great!

Friendly, professional technician. Carpets weren't soaking wet, so it allowed for us to continue business operations. Would be helpful if technicians brought "caution" signs or even small orange cones when carpets transition to a hard surface.

I like that it's "clean" cleaning. They've always been able to get my desired date for services.

I like that there is no residue and quick dry time. Eric does a great job and is very professional.

My carpet has lines in it. I was hoping they would go away once I vacuumed it a few times they would go away.

I always am just amazed how wonderful and clean my carpets look after Zerorez. The technician is always so friendly, I am impressed. He does a good job and works hard... and is very polite. Believe me, all that matters.

Always happy with the results!

Eric was very detail oriented and thorough in his cleaning. I will ask Eric again in the future. Eric deserves a raise!

Technician was friendly and professional and my carpets looked brand new after service was completed.

Service was as advertised and results were better than we expected. Professional technician who respected our home. Very transparent about the process and results. Cleaned up after himself better than most in-home service technicians.

Fast and remarkable service, professional technicians, job well done

I thought I was going to have to replace my carpet and it came out great. Looks new again. You guys did a great job!

There were ALOT of large stains and basic wear left behind. Especially were we removed the plastic mats under our desk chairs... the dirt and dust that collects around the edges of the mats from shoes... especially since we don't really use chemicals, oil ink or grease here... so its just regular foot traffic. So we are not sure why you were unable to get that up, along with some other regular stains. We were very disappointed, especially when you told us you do a pretreat that should get those stains up. It smelt great when you were done, but that was about it. We were really hoping for a better job.

First name removed Westfall

Great service and my carpet looked like new again.

Our technician Matt took time to explain the Zerorez procedure, did a walk-through with us to look at and discuss the areas to be cleaned in our house prior to beginning to clean. He was very polite and did a very thorough cleaning job. He did not hurry through the job but worked diligently on problem areas of our carpet. We like that the Zerorez product does not leave a soap residue which is why I chose it rather than another carpet cleaner.

I was disappointed. I moved everything from the room except the couch which in the past with other companies they would simply clean around and then slide couch over and clean under it.

Both times we have used Zerorez the service has been great! Staff is professional, courteous and do a great job of explaining the process.

Easy scheduling and prompt service...great cleaning

Quick, efficient, and cooperative about changing appointment time as needed.

Professionalism and good results.

I liked our technician and the carpets are very clean!

We had a spot that came up after the first cleaning. You were quick to respond and the spot has been taken care of. Thanks again to Andy for making our carpet look great.

Friendly customer service - carpets look great

Your workers are the most courteous, professional, of ANY service I have ever hired.
Then, of course, the product. Leaves my carpeta looking and smelling like almost new.
Don't know how you find your employees but you are doing something right that most other "service" companies don't seem to know how to do. Your product would not be as successful if it were not for them.

The guy did a great job. He was very protective of the house. I would recommend the service.

I would also ask some questions about hidden costs or anything else. There was some differences in what the girl setting up the appointment vs what I actually needed

Courteous tech. Great results. Clean smell.