Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2017 — Rated 10 out of 10 by G.G. Zerorez Indianapolis
What do you like about our products and services?

Show up on time and do a great job

Report a concern   September 30, 2017 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Did a great job! Had some recent pet stains and your folks were able to remove them completely. Carpets look great thank you!!

Report a concern   September 30, 2017 — Rated 10 out of 10 by D.A. Zerorez Indianapolis
What do you like about our products and services?

Carpet looked so much better after Zerorez cleaned them. In fact very good. Plus the service was top of the line. Tech new his job well and took pride in doing a good job.Congrats to Zerorez for having a company you can count on. Mrs. Harold Last name removed

Report a concern   September 29, 2017 — Rated 10 out of 10 by K.N. Zerorez Indianapolis
What do you like about our products and services?

The level of clean is amazing! I love that there is no residue. And I like that the scent isn't a chemical smell.

Report a concern   September 29, 2017 — Rated 10 out of 10 by M.C.G. Zerorez Indianapolis
What do you like about our products and services?

Your staff does an excellent job and we will use Zerorez again.

Report a concern   September 29, 2017 — Rated 0 out of 10 by C.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My bathroom grout looks the same and it wasn't even that dirty. The carpet in the bedroom had three nickel size spots, they are still there. I was very disappointed. There was a sticky residue even after the carpet was dry. I would like a refund.

Report a concern   September 29, 2017 — Rated 10 out of 10 by L.S. Zerorez Indianapolis
What do you like about our products and services?

Our technician Jamaal was very kind and worked hard to get some old stains out. Carpets look great!

Report a concern   September 29, 2017 — Rated 5 out of 10 by M.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet didn't really clean up that well. The cost was outrageous.

Report a concern   September 28, 2017 — Rated 10 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

Your products are effective. The service was excellent.

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

Clean, fresh, friendly, professional, nice techs!

Report a concern   September 28, 2017 — Rated 2 out of 10 by D.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Andre said it would take 4-6 hours to dry. He left at about 4:30. At 11:30 PM it was still soaking wet. We set up a dehumidifier and fan and ran it all night. Today it was still wet. About 5:00 PM it started to feel dry in most areas. It feels stiff like wet clothes that have been left to dry.

Report a concern   September 28, 2017 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

I loved the performance of your employee the way he came in and did a very wonderful job I will tell all my family and friend about your company

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

Jamal was excellent, worked hard and successfully cleaned stains.

Report a concern   September 28, 2017 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Did super job. Operator very competent

Report a concern   September 28, 2017 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

The service was quick and thorough, Andy was curious and professional, and my carpets are clean.

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

I very much lilked my technician, Andre. He is a personable young man and eager to fix any problems you have regarding your carpets. The work is done quickly and the drying time is also quick, and the house smells so good with your products.

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

the technician that came to my house was very knowledgeable and extremely pleasant. love the fact that the carpet/furniture is soft to the touch not crunchy unlike other companies. it smells so good and it looks so nice. I even recommended them to my sister in pittsburgh

Report a concern   September 27, 2017 — Rated 10 out of 10 by A.T. Zerorez Indianapolis
What do you like about our products and services?

He got the stains out and very nice!

Report a concern   September 27, 2017 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Excellent and efficient carpet cleaning.

Report a concern   September 27, 2017 — Rated 10 out of 10 by D.D. Zerorez Indianapolis
What do you like about our products and services?

I saw neighbor getting your service and walked over to ask if they had time to do mine. I heard about you on radio and wanted to try. He agreed and did my house right then and there. Very happy with the clean I got on my DIRTY carpet. Pleasant smell after job was done and I don't feel dirty when I walk around bare footed. Am glad that I was home when you guys were in neighborhood. Very likely to have your service again! thanks

Report a concern   September 27, 2017 — Rated 9 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The carpets are clean and Andy did a great job. Dried quickly and they look great.

Report a concern   September 26, 2017 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

Professional, no residue, and smells great!

Report a concern   September 26, 2017 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Professional service. Minimal chemicals

Report a concern   September 26, 2017 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Carpet looked great.

Report a concern   September 26, 2017 — Rated 9 out of 10 by H.R. Zerorez Indianapolis
What do you like about our products and services?

Our tech was very nice and did a good job. The only thing I noticed was a lot of little pieces of lint or dog hair bundles were left behind. This could be because I didn't have a chance to properly vacuum under the furniture. But there is no denying the carpet is cleaner and looks better.

Report a concern   September 26, 2017 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Great service and done in a timely manner

Report a concern   September 25, 2017 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

Everything. Erik is an awesome asset to the company.

Report a concern   September 25, 2017 — Rated 9 out of 10 by C.L. Zerorez Indianapolis
What do you like about our products and services?

I like that their aren't any harsh chemicals and the carpet dried really fast

Report a concern   September 24, 2017 — Rated 5 out of 10 by M.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I thought all furniture including beds was going to be completely cleaned under.

Report a concern   September 24, 2017 — Rated 9 out of 10 by S.W. Zerorez Indianapolis
What do you like about our products and services?

Had 2 stairways done and one bedroom, carpets never been cleaned and 10 years old, I was very impressed with how the stairs turned out, I figured they are 10 years old and high traffic area how much can it help, but they really look a lot better!


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