- Phone: 317-388-5141
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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I scheduled my carpet cleaning for a Wednesday time frame 8a- 12n. I was very pleased that they could come around 8:30 am. I had 5 rooms and 2 staircases cleaned. Kevin was the person that cleaned my carpet. After he cleaned each area, he showed me the clean carpets and the problem area. He did the best he could with the problem area. I have been having my carpets cleaned every year with Zerorez. I am pleased with the cleaning of my carpet.
Our technician(Tevin) was very knowledgeable, friendly, and professional. He even started on our recliner and downstairs to let my children sleep a little longer. Your product has a great smell, and fast drying! Our carpets look and feel fabulous! Would use again!
The service technician was professional, friendly, and competent!
Great results with great customer service
My experience was very possitive with this company. They cleaned my carpet and got out the pet stains from vomit. The technician was very neat and thorough in his work, explaining everything at each step.
My one surprise is this company lists one price in their advertisment but then when you schedule tells you that there is an added fee for their empowered water. It is too bad that is not included in their advertisement!
I would recommend them but whether I ever use the company again I am not sure. They did as thorough a job as another company I have used for many years. My other company is a little cheaper so it is doubtful I would use Zerorez again but you never know.
My carpet looks great. Service is easy to schedule and is flexible on times.
Job well done. I had a couple of small things redone and Tevin was just as great on coming back and making sure we were satisfied as he was the first time. Very professional and polite.
The technicians have always been professional and up front with the work they are going to do, especially with stains. I never have felt there were hidden costs. I'm also impressed with the speed and results of the job done.
Our carpets are very clean! The technician, Tevin, was very professional, friendly, and helpful.
I love everything about this place. The process is easy from start to finish. The customer service is outstanding, the tech that came to the house explained the process and checked with me throughout to see if I was totally satisfied. I'll not use any other cleaning service.
Matt did a great job- he was extremely thorough in explaining all my options and what would give me my best result.
Matt was so kind to my little dog, and when my kids started coming home from school he was answering all their questions about what he was doing and why.
Thanks so much for making me a believer in Zerorez! I have been a Stanley Steemer “yearly member” for the last 5 years.......not again!
Service was super. Products are great. Thank you.
The technician was very courteous and efficient, explained very thing he was doing. The only disappointing thing was the cost of all of the extra products. Just very pricey
OUTSTANDING RESULTS ON BOTH THE CARPET AND FURNITURE. WOULD HIGHLY RECOMEND. TECHNICIAN WAS VERY PROFESSIONAL
Very knowledgeable and prfessional technician. Very quality service
Service man was great. Professional. Pleasant. Efficient.
Great job cleaning old carpet. It was bad but looks great now.
Good communication- on time arrival- good job pre-spotting and cleaning!
Eric cleaned my carpets for me and he was a very considerate and thoughtful person to work with. He did a great job.
Great
Very good job. Jamal was very professional and a very nice guy. Did a really good job. Will call you back in March so you can do the carpet. Thanks again.
Our carpet came out spotless! Our chair came out very well but all spots weren't able to be removed. Overall we were very pleased with our service, and our technician was timely, polite, and knowledgable.
Our carpets dried super fast! It was great!
Your representatives were professional and got the job done in a timely manner. There were a few spots they were able to remove. However, I still see traffic patterns, especially in the master bedroom.
I like that it doesn't use soap, doesn't have a strong smell, and is pet and baby-friendly.
Zerorez always does a great job and our carpets look like new when they are finished. I would definitely recommend them to everyone!
Great service!
Drying time short
Clean and smells fresh
carpet and grout cleaning
The booking process and service were quick and easy. Our carpets look and smell great!