Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2021 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

The thoroughness of the technician

Report a concern   March 9, 2021 — Rated 0 out of 10 by B.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

They charged me $ 229 for the living room, stairs, and three closet spaces. In the networks it appears that they charge for three rooms 129 and offer the Hall for free. And it was a quick and easy cleanup.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Frieda Paul Zerorez Indianapolis
What do you like about our products and services?

Always looks great when done. Explains everything they are going to do & why. I feel they do a thorough job. Friendly too.

Report a concern   March 9, 2021 — Rated 0 out of 10 by J.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Our living room needed the most cleaning however after the carpet dried from treament, it looks worse now than it did before as there are permanent vacumn lines. It looks like they pushed the dirt around vs removing it. Before it just looked slightly darker in the high traffic areas now we have squared off sections that are dirty slightly cleaner lines. It highly noticable now where it was not before.

I'd like to be contacted and to have someone come out and fix it.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Peters Antons Zerorez Indianapolis
What do you like about our products and services?

Very thorough job and like that it’s eco-friendly with no chemicals!

Report a concern   March 8, 2021 — Rated 5 out of 10 by A.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Your app didn’t work and charged me 5 times instead of calling me personally when things were being worked on you only sent an email. ‘My 380 carpet cleaning cost me 1900 for almost a week and half. No I’m sorry here’s how we make it right or anything. Free cleaning or discount, with a lean towards free cleaning. I mean really who has 1900 extra for a week and half......

Report a concern   March 8, 2021 — Rated 9 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

The carpet cleaning person’Dacoda - was very courteous and efficient- the carpet in entrance was especially heavily soiled as were some spots in LR - so far looks good although a few spots are coming thru- but giving it some time and hope ok- I will call before the 30 days if I need someone to check carpet - it’s apt and older carpeting

Report a concern   March 8, 2021 — Rated 10 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with excellent results and shared with my neighbor!

Report a concern   March 8, 2021 — Rated 10 out of 10 by G.C. Zerorez Indianapolis
What do you like about our products and services?

Great customer service

Report a concern   March 8, 2021 — Rated 10 out of 10 by Richard Nye Zerorez Indianapolis
What do you like about our products and services?

Carpets really clean and technicians explained what they were doing and very professional.

Report a concern   March 8, 2021 — Rated 10 out of 10 by C.L. Zerorez Indianapolis
What do you like about our products and services?

I love how new my carpet looks and smells after a cleaning.

Report a concern   March 8, 2021 — Rated 9 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

Man was very nice.

Report a concern   March 8, 2021 — Rated 10 out of 10 by D.T. Zerorez Indianapolis
What do you like about our products and services?

Great job! Your Employees have been well trained-very knowledgeable and polite! Will use you for all my future needs!

Report a concern   March 8, 2021 — Rated 10 out of 10 by Cheri Bethuram Zerorez Indianapolis
What do you like about our products and services?

Very professional gentlemen, they wore masks. Our carpets look and feel great.

Report a concern   March 8, 2021 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Great customer service and did what they needed to do to get the job done!

Report a concern   March 8, 2021 — Rated 10 out of 10 by O.W. Zerorez Indianapolis
What do you like about our products and services?

It seem to work

Report a concern   March 8, 2021 — Rated 8 out of 10 by F.S. Zerorez Indianapolis
What could we do to improve?

Nothing. This is for a tenant of ours and I am waiting for their approval.

Report a concern   March 4, 2021 — Rated 0 out of 10 by S.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The person that came out to measure and give us an estimate tracked snow/water/salt all over our carpet and two rooms of hard floors until his boots were finally dry. We never even received an estimate so it was a waste of time anyway.

Report a concern   March 3, 2021 — Rated 10 out of 10 by Caitlin Falk Zerorez Indianapolis
What do you like about our products and services?

Our service provider was incredible. Respectful, friendly, and efficient!

Report a concern   March 2, 2021 — Rated 0 out of 10 by J.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

You left spots all over my carpet and now you refuse to resolve the problem!!!! I’m ress as day to put the pictures and my story in FB, Twitter, Instagram, and any other social site I can find.

Report a concern   March 1, 2021 — Rated 10 out of 10 by K.A.R. Zerorez Indianapolis
What do you like about our products and services?

u use what i liked to drink and that is you ready you may laugh but i am very very very serious when i say FILTERED WATER thxs

Report a concern   March 1, 2021 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

The staff are friendly, and seem to care about what they are doing. It seems clean, fresh and dries quickly.

Report a concern   March 1, 2021 — Rated 10 out of 10 by Jim Trump Zerorez Indianapolis
What do you like about our products and services?

We liked the tech. that cleaned our carpet. He was very nice and respectful and professional. He spent more time than I expected making me feel like he was giving us his best effort to get our carpet as clean as it could be.

Report a concern   March 1, 2021 — Rated 10 out of 10 by R.E. Zerorez Indianapolis
What do you like about our products and services?

My tech was very knowledgeable and informative......completed the job to 100% satisfaction.

Report a concern   February 28, 2021 — Rated 10 out of 10 by M.M.N. Zerorez Indianapolis
What do you like about our products and services?

Great customer service!

Report a concern   February 28, 2021 — Rated 10 out of 10 by A.G. Zerorez Indianapolis
What do you like about our products and services?

I like how there’s no shampoo and I like how friendly everyone is.

Report a concern   February 28, 2021 — Rated 10 out of 10 by Wanda Foster Zerorez Indianapolis
What do you like about our products and services?

Very good work, and happy that the guy did not leave until I was satisfied

Report a concern   February 28, 2021 — Rated 10 out of 10 by L.A. Zerorez Indianapolis
What do you like about our products and services?

Natural cleaning.

Report a concern   February 27, 2021 — Rated 10 out of 10 by Becky Cromer Zerorez Indianapolis
What do you like about our products and services?

I like this service providing a toxic free carpet cleaning. Service was great. Carpet dries quick. I shared with my friends the same day.

Report a concern   February 27, 2021 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

I like the lack of chemicals involved, it feels like a much cleaner experience. Very pleasant and helpful staff.


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