- Phone: 317-388-5141
- Visit Website
based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
John was great! Such a smooth process. I will definitely use you all again.
Carpet looked good, Thomas was very helpful.
Carpets look great.........Dried quickly. Bathroom floor tile looks good!
Your technician, Tevin, did fantastic work and he was efficient at it as well. Zerorez is the only company I feel comfortable to have clean my carpets, and Tevin is definitely one of the techs I'd recommend!
Tevin was very thorough in his explanation and cleaning. I will def use again.
I turned in a survey. This time i feel we did not receive a great service. Tech took 45 minutes to clean two carpet areas couch and chair. In the past we had stairs fone in place of third room. This time tech would not do. No fans were placed in rooms like before.
I do not believe we received service that $300+ should have gotten us
arrived on time, very informative. answered all my questions.
Promptness, thorough, professional and safe!
Hopefully when you come this week you will be able to take care of a horrible problem. If you do then I will change my opinion.
Good product, good service and a good price. The technician, Matt, was very professional and did a super job.
Prompt and through and knowledgable. Amazing cleaning results.
It always leaves our carpets fresh and clean..... And dries so quick! Friendly technicians, like John, always explain the process and walk the house with us for any troubled spots. We appreciate the no chemical cleaning process too.
Prompt and professional staff. Our carpets look great!
Ease of scheduling and professionalism of technician.
Efficiency and customer care
It was quick (1 1/2 hours) and no sticky residue left on carpet. Technician was knowledgeable and thoroughly explained everything. No mess left behind.
Professional, detailed, thorough & courteous. Highly recommend zerorez. We use them annually.
Fast and easy process
Kept appointment, completed work and left. Can't beat that!
The carpet is very clean and dried quickly. Is us also soft after cleaning..you don't have to vacuum to restore the softness.
Brian answered our questions and did a great job.
Great service
Friendly service
Professional service
We will definitely use you in the future
Fast service and carpets looked really clean!
Thanks!!
Thomas was great - very professional and personable. And the carpets look wonderful! Thank you!
Awesome Job! On Time!
Representative was on time, and professional.
Good cleaning without leaving chemicals in the carpets. Nice employees.
I told the technician that he missed a spot on the carpet. He told me that it was just the shadow. As my carpet continued to dry, it became more evident that he missed a spot. I called back the next day and left a voicemail about the incident, and have yet to even receive a call back and it's been 3 days since I called, and 4 days since the service. I spent too much money to have my carpets cleaned for the job to not have been done right, and then to be ignored.
We have used Zerorez a couple of times and the carpets are always super clean and no lingering smell after they clean.
Service guys are always very friendly and professional too!
Very little, if any, chemicals used in cleaning. Explanations of process. Respect shown thru interactions as well as respect of property with shoe coverings, and mask as situation dictates and parties agree.