What our clients think of us!

The technician called before arriving on time, and was professional and pleasant. He did the job very well. We call every year to schedule carpet cleaning and will continue to call Zerorez!

I can still see the stains quite well. Couldn’t see them while it was wet but can see them well now. I expected them to be gone based on reviews and word of mouth.

Very professional and efficient. While not every spot could be removed, the tech worked hard and did a nice job.

The service was excellent and the pricing was fair. I was well informed and my questions were answered every time. The carpet cleaning and upholstery cleaning was amazing

Tevin was a great service tech. He explained everything thoroughly and the cleaning job was
Professionally done !

20 yr old carpet looks like new. Great service.

John did a great job cleaning my white carpet.

This is the second survey I have received from you on the same service,

You have a great company and offer good prices. I think more discussion in the type of carpet being cleaned before the cleaning would be useful.

Transparency of services, pricing, and process

Prompt, polite, thorough

Our carpets looked amazing!!! Thomas took his time, was a gentleman and explained what he was doing and how zerorez works! I can’t thank you enough!

Kevin did a very good job and was very professional. The only question we have is the carpet under our desk in our upstairs office. Once dried, there is still an obvious distinction from where the floor mat protected the carpet and the dirty carpet where it didn't. It would be nice to ask Kevin if this is the best ZeroRez could do, or if he didn't go back as far as he needed to in cleaning. But overall, we are very satisfied.

Finally, one thing I did not like in the survey I answered before approving the invoice was the question about tipping the person who did the cleaning. My wife and I agree that this is inappropriate, and really rubbed us the wrong way. He is not an uber driver, a waitress, a hairdresser, or a pizza delivery person.

We don't tip our plumber, electrician, handyman, doctor, etc. We paid you for your service, which we will recommend to anyone asking about it. Kevin did a very professional job and his demeanor and communications skills were strong and appreciated. If you do performance review at time throughout the year, we recommend that you reward his performance, which we assume is consistent customer to customer, with a bonus.

Again, we are happy with the cleaning overall, and will probably use you again.

I appreciate the natural, non-toxic products, and the technician was very nice and efficient.

No detergents

Clean and more natural
Safer for humans and pets

Carpet looked great. Technician was friendly and helpful.

The cleaning was thoroughly done, the rooms were put back correctly and my house was visibly cleaner!

Great technician. Very polite, Covid protected and sanitary, thorough with work, explanations and inspection.

Quick scheduling.

I thought it was quite expensive for the throw rug cleaning and then was told it would be an additional $15.00 to deliver the rug back to me.

Another excellent job done! I was very pleased with the way my carpets and furniture looked. Gabe was very knowledgeable and answered my questions. This is my second time using you and I will use you going forward! Thanks!

I felt the technician was a bit hurried and did not completely resolve an area that was identified before he began. After looking at the area a day following the cleaning it appears the spot wasn’t completely removed.

Empowered water. No soap scum

We had a great experience with Zerorez. Tevin was great! I definitely plan to be a repeat customer.

The convince and professional cleaning!

We like the fact that the carpets are throughly cleaned and dry fast.

Efficient and knowledgeable

Everything looks great and Brian did a great job!

Very nice clean cut service rep. Very informative. Got out most spots No smell.

It leaves my house feeling clean. My carpet looks brand new!