What our clients think of us!

It was quick and easy. It always looks great after you’ve been here.

Justin P did an excellent job of cleaning my carpets. He was quick and efficient and was done in less than an hour. He answered all of my questions and addressed my concerns. Thanks Justin for a job well done! I will definitely request him for my future carpet cleaning requests.

I would have liked a bit more explanation upfront. The representative was very professional and I feel he did a good job, I just would have liked to know the process up front.

Thomas was very professional and informative

The gentleman “Thomas” arrived on time, was professional throughout, did a complete expert job and finished ahead of the estimated time.
The product is amazing!
Our carpet is clean like new and smells terrific!

I think they did an awesome job and made our carpet not only look better but feel better and smell better!

Technician is very professional in his manner and efficient in performance of the task at hand - this one third time using your service & his talent!!

He did a good. Carpets look very nice!

Thomas did a very good job on the tile! It looks so nice now!

Where carpet was left really wet, it dried to light yellow stains. I left a message at zerorez to have someone call me to redo and fix my carpet in den and on stairs.
Cathy Last name removed

Prompt, Thorough, Quick, Informative, Pleasant and Professional

Best carpet cleaning I have ever had. Technician was knowledgeable and very helpful. Will be using them again.

Appt was easy to book and modify. The technician arrived promptly and reviewed the areas to be cleaned. He was very conscientious and worked quickly, but thoroughly. When the job was completed (about 90 minutes later) we reviewed all the areas together. Our old, stained carpet looked great and smelled great (a light scent). This is our 3rd time booking Zerorez and will again when necessary.

I love knowing that the product is green and safe for my family. It smells clean and they are very transparent when it comes to their process and even show you the dirty water that is on its way out! Very happy with this service!

Matt was very personable and seemed to know his work. Our carpets look great.

Clean carpets

Informative and friendliness

Hi Brad,
This is Name removed (at 10881 Belle Plaine Blvd). Your employee came out to clean the spots that were missed the first TWO TIMES & to look at the hard wood. I’m not sure what he was told to do by you or other management, but he did not take any action. Per my husband, he said “If I clean it again, it’s just going to look the same, so...” & gave another option to pay MORE (we already paid $500 for a job that did nothing for it- leaving just as much dirt as there was), for an oil treatment??? Really?!
Not sure if he is just lazy or was told to not do anything to make things better. Either way, I believe it is poor customer service. After 3 trips here & multiple calls & messages left to get this taken care of, we are very disappointed & won’t be coming back to Zerorez, nor will we recommend Zerorez to anyone else.

The above is my text to the manager (?), Brad, after the THIRD visit to our home.
Very disappointed...

Great service, Dacoda was informative and respectful during this Covid time.
Great guy, love my “new” couch

They are prompt and neat. Carpets dried more quickly than they have with other services.

Y’all make dirty things clean

I had a large sectional cleaned yesterday. There were 2 stains I noticed only after the technician left... they were not there previously and look a bit like water spots. There was also pet hair that I expected to be gone. This was my second cleaning with you, the first was great. This time—disappointing. It’s a lot of money to be disappointed. The technician was very nice. My concerns are with the result.

Excellent service without harsh chemicals
Polite nd knowledgeable technician

You advertise that carpeting will look like new, and I did not notice any difference in the way my carpeting looked afterwards compared to other carpet cleaning companies who charge way less! Disappointed, and will not recommend to others. For the money I paid, I would have expected to not see traces of stains left on my carpeting, and the stains were only food/drink stains. (not wine)

Good customer service and cleaned very well

Professional service, great clean carpets!

Feeling of clean with no sticky

The technician was very thorough and did a good job treating spots

Nicely done

No crunchy carpet, smells fresh and dries quickly