Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 6, 2021 — Rated 10 out of 10 by C.I. Zerorez Indianapolis
What do you like about our products and services?

Carpet is now clean. Quick cleaning. Dry's fast.

Report a concern   January 5, 2021 — Rated 10 out of 10 by Jacqueline Hunter Zerorez Indianapolis
What do you like about our products and services?

Very professional, carpet looks great.

Report a concern   January 5, 2021 — Rated 10 out of 10 by Melissa Keating Zerorez Indianapolis
What do you like about our products and services?

Great service! I used Stanley Steamer for years- and after finding zerorez and using them numerous times- No going back!!

Report a concern   January 5, 2021 — Rated 10 out of 10 by Kesler Krieg Zerorez Indianapolis
What do you like about our products and services?

Great!!

Report a concern   January 3, 2021 — Rated 10 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

The technician did a fantastic job on my carpet which had not be cleaned for a extended period of time. He was very through and explained each step, I don't ever remember having my carpet cleaned this good ever.

Report a concern   January 3, 2021 — Rated 10 out of 10 by Brandice Randall Zerorez Indianapolis
What do you like about our products and services?

Love that it is safe for children!

Report a concern   January 3, 2021 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Fast, friendly, professional, great job done

Report a concern   January 2, 2021 — Rated 9 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Technician was very professional and knowledgeable. Showed up on time and worked efficiently.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Bart Handley Zerorez Indianapolis
What do you like about our products and services?

Quickly available, performed service within a short period of time, thorough, professional. The technician was pleasant, knowledgeable and wore his mask and booties over his shoes to protect our floors. He didn’t need anything from us - everything he needed was provided by his van.

Report a concern   January 1, 2021 — Rated 10 out of 10 by N.T. Zerorez Indianapolis
What do you like about our products and services?

Fast and efficient

Report a concern   December 31, 2020 — Rated 10 out of 10 by Caryl Miler Zerorez Indianapolis
What do you like about our products and services?

Great job and great technician .

Report a concern   December 31, 2020 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

The spot remover is amazing! It has taken out every spot I have treated.
The Zerorez carpet cleaning treatment has made my carpeting look and feel cleaner than any other carpet cleaning technique previously used. There is no soap residue left in the carpet which keeps the carpet cleaner longer. And, the technicians are careful with my furniture and woodwork.

Report a concern   December 30, 2020 — Rated 5 out of 10 by M.E. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Just paid a lot of money for less than an hour of time. Can’t say it’s the first time I’ve done this, but will probably be the last. Not that I am unhappy with the results but cannot justify the cost. $5/step at 30 seconds per is quite the hourly rate. $15 to pour the dirty water that is already supposed to be safe by nature if the cleaning solution being used down the drain.

Report a concern   December 30, 2020 — Rated 3 out of 10 by M.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

While our tech John was amazing, we were supremely disappointed in the time management. We were asked to move up our appt to the 10-12 slot the say before and we obliged. The day of our appt a tech called off and we were asked at around 10:30 to move back to the 12-2 slot which we obliged. I called at about 2:25 asking if a tech was still coming out and she advised he was. Our tech did not arrive until sometime between 3:45 and 4:00. We waited at home all day for this appt when we needed to go out and get some errands run. Was hoping for some form of compensation for our patience since we waited from 10-4 for our tech.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Jeannie Blizzard Zerorez Indianapolis
What do you like about our products and services?

Friendly, timely, and they do a great job!

Report a concern   December 30, 2020 — Rated 10 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

Great customer service. Easy to schedule and great work inside the home. Highly recommend.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Lori Mcafee Zerorez Indianapolis
What do you like about our products and services?

Prompt, professional care with amazing results!

Report a concern   December 30, 2020 — Rated 7 out of 10 by P.W. Zerorez Indianapolis
What could we do to improve?

unless you pay extra for the spotting didn't really do a great job on getting stain out

Report a concern   December 30, 2020 — Rated 10 out of 10 by Linda Herrington Zerorez Indianapolis
What do you like about our products and services?

They were professional and friendly and got the job done in short order. One high traffic area looks better than it has in years. I like the idea that they are accomplishing this w/out adding chemicals. I have already recommended them to my friends and family.

Report a concern   December 29, 2020 — Rated 10 out of 10 by G.B. Zerorez Indianapolis
What do you like about our products and services?

Matthew was wonderful...absolutely full of valuable information regarding the whole cleaning process. Difficult imbedded spots were successfully removed. Thanks Zerorez!!

Report a concern   December 28, 2020 — Rated 7 out of 10 by K.W. Zerorez Indianapolis
What could we do to improve?

I thought a few pets stains would look much better than they do.

Report a concern   December 27, 2020 — Rated 10 out of 10 by Sheila Nicholson Zerorez Indianapolis
What do you like about our products and services?

They made my carpet look better than any other carpet service I have used. I will definitely be using them again. The technician was professional, friendly and followed COVID-19 requirements more than anyone else I’ve worked with.

Report a concern   December 27, 2020 — Rated 10 out of 10 by Michelle Williams Zerorez Indianapolis
What do you like about our products and services?

We have 3 young girls and a small dog. So you can only imagine how are carpets looked. I am so glad we had Zerorez out. They now look great!

Report a concern   December 26, 2020 — Rated 10 out of 10 by Carla Pierce Zerorez Indianapolis
What do you like about our products and services?

I Always appreciate the professionalism and quality of Zerorez associates. I recommend frequently!

Report a concern   December 24, 2020 — Rated 1 out of 10 by J.O. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Stains came back after they came out the second time. Tried to reach them and they aren’t returning my calls.

Report a concern   December 24, 2020 — Rated 10 out of 10 by Sheryl Rodriguez Zerorez Indianapolis
What do you like about our products and services?

Communicated well regarding appt time. Great professional service and my 12yr carpet looks new again.

Report a concern   December 23, 2020 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

We love the way are carpets look after they have been cleaned

Report a concern   December 23, 2020 — Rated 10 out of 10 by Jonathan Venable Zerorez Indianapolis
What do you like about our products and services?

Very good service, tech was awesome. Listened to us and answered all our questions. Did a very good job.

Report a concern   December 23, 2020 — Rated 9 out of 10 by H.C. Zerorez Indianapolis
What do you like about our products and services?

No harmful chemicals !

Report a concern   December 22, 2020 — Rated 10 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

Good customer service, no harsh chemicals, friendly staff


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