- Phone: 317-388-5141
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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals. I have a dog so don't want anything that would harm him.
Great service and pricing. I thought since this was a more organic type of cleaning that it would be significantly more than previously carpet cleaners, but it wasn’t! The technician explained everything in full detail as we walked the house prior to starting the cleaning.
Carpet was not to wet, dryed fast promp service.
All was good. Happy with the service and the outcome.
Fantastic job was done!
Some areas didn’t seem quite clean with a few spots remaining and some areas felt sticky with a very long dry time/still wet the next morning. Just didn’t feel like there was no residue left.
Zerorez was great, carpets look great, service was great! Timely and thorough!
They didn’t do a very good job the first time around but after a reasonable conversation we were able to resolve the issues I had and they came back out and my carpets now looks flawless! Highly recommend. Mistakes happen. Glad we were able to fix the issues. Thanks Zerorez
We are usually on a very tight schedule with units being delivered with short notice. You have been very good getting us on schedule .
Friendly staff and timely service..
Had my carpet cleaned ,the young man came out and worked his butt off for 3 hours,outstanding employee.my house looks and smells awesome thanks for doing a good job.
Even though you are green you need to figure out how to get liquid stains out of the carpet with out chemicals. The main reason I set up service with you were some areas that needed liquid stains removed.
Friendly, knowledgeable technicians.
Stains come up, drys so quickly!
Thank you for quick, easy, and professional services!
Thorough cleaning. Carpets look wonderful
Prompt thorough informative about service to be do e
Technician knows their business
Appreciated the friendliness, thoroughness and explanations of the process by the technician.
Fast drying! That’s the #1. Does great job getting our carpets cleaned. We have you out every 6 months or so. Carpets look like new after each cleaning, even with 2 young kids!
Thouroughness and dependability
Ease of booking online
I replied last week immediately after the service was done. Why must I respond again?
I was very pleased with the service.
Excellent service and product!
The technician was knowledgeable regarding carper wools and other fabrics.
I would definitely use Zerorez again.
Upper bedrooms just “ok”
I was Charged credit card fee but wrote a check for payment 😞
The carpet that was cleaned in ONE room for $140 is already showing the same stains in the same places. It only looked cleaner for about a week or less. The carpet is less than a year old. Not cool.
Derick our carpet cleaning did an outstanding job explaining what the process he would go thru to get our carpet back to looking good he did an outstanding job Kudos to him you have an outstanding employee
You were punctual, informative, efficient and polite! What more can I say! My house looks lovely!
Professional, and knowledgeable.
I have been a 0s customer for years, and have been so very pleased with not only the work that the techs do, but the way my carpet looks when they are finished. My carpet looks brand new!!