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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service tech was very professional and Gerald did a good job.
No residue. Drying time.
Great, thoughtful, knowledgeable techs. Good job and happy with the cleaning of my sofas!
The tech Terry was very good, polite and was quick. Knew his job, he deserves a raise!!
Very thorough explanation of services and treatments. Always satisfied with the techs, their careful application and respectfulness of the home
Very professional, efficienct.
Natural products, fast easy and on time. Got a lot of stains up from our beige carpet and we have two lab dogs!
Thorough non chemical clean
The technition was friendly and explained procedures. The product didn't take up some of the stains even though he sprayed so we had to treat them ourselves.
The technician was very knowledgeable and was courteous while I was working from home. The technician was also very kind. After the carpets were cleaned and ALL stains completely removed my whole house smelled wonderful. Will work with Zerorez Indianapolis every time I get my carpets cleaned!
Great service! Our carpet, upholstery, and grout are super cleans, and out the technician was friendly, thorough, and polite.
The carpets are very very clean which is great but there is now a musty odor in the house:( and we are just putting it on the market
On time good work reasonable price
Carpets were clean, dried quickly and follow up on problem area was addressed
Did a great job!
The carpet looks as bad or worse than it did before the cleaning.
Great results and service
There were still spots on the carpet after the initial cleaning by Zerorez. They came back and did a wonderful job with a repeat cleaning. Thank you
Very clean, short dry-time, well priced. Representative very was knowledgeable.
Awesome work and great service!
They were very professional and did a great job!
The guys were great! Quick and efficient.
Friendly, efficient service.
Child friendly and pet friendly products. Carpets look amazing after cleaning!
Staff and carpet outcomes. My carpet is old and the technician worked miracles
Thomas was so good at his job. The safety precautions the company made for home and Covid-19. Matt did a good job making it happen. Did not like girl calling Saturday to tell me I was wrong on schedule for job....and then on Monday ( day of job) to say our guy was sick and had to reschedule. It worked out and I am glad because I would of canceled and not reschedule....mainly because of girl on Saturday.
The floors look very good...
John Perry is a great employee of yours and goes above and beyond!!
The stairway steps are streaked and look worse than they did before the carpet was cleaned. Super disappointed. Called and sent pics but haven’t heard anything back yet. Would like someone to come back out and redo the steps.
I would like your technician Matt to come back for my April Appointment I have set...
Thank you - Name removed
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I left a message two days after you were here. I scheduled a deep extraction and while here, your technician indicated that he thought we just needed a tropical treatment. He said, if we still smelled the cat urine within 72 hours, to call. We did. I did call. The manager "was in a training" and would get back to me the next day. I did not get a call or a message. Please let me know what I should do next.

Efficient, courteous, arrived on time and did a good job