Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2021 — Rated 10 out of 10 by Susanne Crandall Zerorez Indianapolis
What do you like about our products and services?

Efficient, courteous, arrived on time and did a good job

Report a concern   March 24, 2021 — Rated 9 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Your service tech was very professional and Gerald did a good job.

Report a concern   March 24, 2021 — Rated 10 out of 10 by M.O. Zerorez Indianapolis
What do you like about our products and services?

No residue. Drying time.

Report a concern   March 24, 2021 — Rated 10 out of 10 by Nancy Burk Zerorez Indianapolis
What do you like about our products and services?

Great, thoughtful, knowledgeable techs. Good job and happy with the cleaning of my sofas!

Report a concern   March 22, 2021 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

The tech Terry was very good, polite and was quick. Knew his job, he deserves a raise!!

Report a concern   March 22, 2021 — Rated 9 out of 10 by Ryan Lybarger Zerorez Indianapolis
What do you like about our products and services?

Very thorough explanation of services and treatments. Always satisfied with the techs, their careful application and respectfulness of the home

Report a concern   March 22, 2021 — Rated 10 out of 10 by Carrie Whiteside Zerorez Indianapolis
What do you like about our products and services?

Very professional, efficienct.

Report a concern   March 22, 2021 — Rated 10 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

Natural products, fast easy and on time. Got a lot of stains up from our beige carpet and we have two lab dogs!

Report a concern   March 21, 2021 — Rated 9 out of 10 by E.L. Zerorez Indianapolis
What do you like about our products and services?

Thorough non chemical clean

Report a concern   March 21, 2021 — Rated 9 out of 10 by B.D. Zerorez Indianapolis
What do you like about our products and services?

The technition was friendly and explained procedures. The product didn't take up some of the stains even though he sprayed so we had to treat them ourselves.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Samantha Mills Zerorez Indianapolis
What do you like about our products and services?

The technician was very knowledgeable and was courteous while I was working from home. The technician was also very kind. After the carpets were cleaned and ALL stains completely removed my whole house smelled wonderful. Will work with Zerorez Indianapolis every time I get my carpets cleaned!

Report a concern   March 20, 2021 — Rated 10 out of 10 by A.E.M. Zerorez Indianapolis
What do you like about our products and services?

Great service! Our carpet, upholstery, and grout are super cleans, and out the technician was friendly, thorough, and polite.

Report a concern   March 20, 2021 — Rated 8 out of 10 by S.K. Zerorez Indianapolis
What could we do to improve?

The carpets are very very clean which is great but there is now a musty odor in the house:( and we are just putting it on the market

Report a concern   March 20, 2021 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

On time good work reasonable price

Report a concern   March 20, 2021 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

Carpets were clean, dried quickly and follow up on problem area was addressed

Report a concern   March 20, 2021 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

Did a great job!

Report a concern   March 20, 2021 — Rated 0 out of 10 by F.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet looks as bad or worse than it did before the cleaning.

Report a concern   March 19, 2021 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Great results and service

Report a concern   March 19, 2021 — Rated 10 out of 10 by victoria Cornelius Phipps Zerorez Indianapolis
What do you like about our products and services?

There were still spots on the carpet after the initial cleaning by Zerorez. They came back and did a wonderful job with a repeat cleaning. Thank you

Report a concern   March 19, 2021 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Very clean, short dry-time, well priced. Representative very was knowledgeable.

Report a concern   March 18, 2021 — Rated 10 out of 10 by G.F. Zerorez Indianapolis
What do you like about our products and services?

Awesome work and great service!

Report a concern   March 18, 2021 — Rated 10 out of 10 by E.P. Zerorez Indianapolis
What do you like about our products and services?

They were very professional and did a great job!

Report a concern   March 18, 2021 — Rated 10 out of 10 by M.N. Zerorez Indianapolis
What do you like about our products and services?

The guys were great! Quick and efficient.

Report a concern   March 18, 2021 — Rated 10 out of 10 by P.W. Zerorez Indianapolis
What do you like about our products and services?

Friendly, efficient service.
Child friendly and pet friendly products. Carpets look amazing after cleaning!

Report a concern   March 18, 2021 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

Staff and carpet outcomes. My carpet is old and the technician worked miracles

Report a concern   March 17, 2021 — Rated 9 out of 10 by T.R. Zerorez Indianapolis
What do you like about our products and services?

Thomas was so good at his job. The safety precautions the company made for home and Covid-19. Matt did a good job making it happen. Did not like girl calling Saturday to tell me I was wrong on schedule for job....and then on Monday ( day of job) to say our guy was sick and had to reschedule. It worked out and I am glad because I would of canceled and not reschedule....mainly because of girl on Saturday.

The floors look very good...

Report a concern   March 17, 2021 — Rated 9 out of 10 by Ann Rankovich Zerorez Indianapolis
What do you like about our products and services?

John Perry is a great employee of yours and goes above and beyond!!

Report a concern   March 17, 2021 — Rated 1 out of 10 by A.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The stairway steps are streaked and look worse than they did before the carpet was cleaned. Super disappointed. Called and sent pics but haven’t heard anything back yet. Would like someone to come back out and redo the steps.

Report a concern   March 17, 2021 — Rated 9 out of 10 by R.L. Zerorez Indianapolis
What do you like about our products and services?

I would like your technician Matt to come back for my April Appointment I have set...

Thank you - Name removed
ph Phone number removed

Report a concern   March 16, 2021 — Rated 9 out of 10 by A.F. Zerorez Indianapolis
What do you like about our products and services?

I left a message two days after you were here. I scheduled a deep extraction and while here, your technician indicated that he thought we just needed a tropical treatment. He said, if we still smelled the cat urine within 72 hours, to call. We did. I did call. The manager "was in a training" and would get back to me the next day. I did not get a call or a message. Please let me know what I should do next.


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