Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2021 — Rated 10 out of 10 by Candy Ahern Zerorez Indianapolis
What do you like about our products and services?

Having used Zerorez twice I’m hooked. I’ve met the owners and they are very polite and professional and they expect their employees to have that same attitude. Jason was the employee who cleaned my bedroom carpet and did a great job. The thing I love the most is there’s no lingering smell of chemicals or a stiff feel on the carpet when it dry’s, it’s soft.
And they’ll answer any questions you might have about the job that they do. They follow up with you the day before and then call the next day when their on their way. And you can’t beat the price.😊 Mrs.Candy Ahern

Report a concern   April 13, 2021 — Rated 10 out of 10 by Leah Dillon Zerorez Indianapolis
What do you like about our products and services?

Our technician, John, was so nice and friendly! He did a great job and I could tell he took pride in his work.
My carpet looks so clean and like brand new! I love that the drying time is so much faster!
This was my first experience with Zerorez and I am very happy!!

Report a concern   April 13, 2021 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

Personal and professional service

Report a concern   April 13, 2021 — Rated 8 out of 10 by G.L. Zerorez Indianapolis
What could we do to improve?

Carpets are still damp to the touch. I’m worried about mold at this point.

Appt and cleaning was at 8:30 a.m. 4/12/2021.

This survey time is 7:45 pm 4/13/2021

Report a concern   April 12, 2021 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Service tech was efficient and did a thorough job. Well done!

Report a concern   April 12, 2021 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

Our carpet looks great!

Report a concern   April 11, 2021 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   April 11, 2021 — Rated 10 out of 10 by Steve Hovenstine Zerorez Indianapolis
What do you like about our products and services?

All the techs do such a great job!

Report a concern   April 11, 2021 — Rated 10 out of 10 by Ellen Davies Zerorez Indianapolis
What do you like about our products and services?

I highly recommend after an exceptional experience with Zeroez. The professional who came to my house was courteous and hardworking and provided me with exceptional service. The process itself is without question superior to other cleaners. The carpets were significantly brighter and we could walk on them with socks immediately. There was no drying time, and I did not notice any smell. Again, I highly recommend Zeroez.

Report a concern   April 10, 2021 — Rated 0 out of 10 by K.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Guy who came to our house was really great. Polite. But the day of the treatment I noticed it smelled worse than before, but just assumed it was because it was wet. A few weeks later and it still smells worse than it did before. Not happy with the service especially for the amount of money we spent. I spent a lot of money on the couch and carpets. I think the couch smells okay, and that the overwhelming smell of the carpets downstairs are the problem, but it could be the opposite. Please contact me at Phone number removed.

Report a concern   April 10, 2021 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

They were on time, very nice and went over everything before cleaning which was good because I added a couple things. The carpet looks great! I will definitely use them from now on.

Report a concern   April 10, 2021 — Rated 10 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

The carpet and couch were CLEAN when they finished. It smelled nice in our house. The technicians are professional and arrive on time.

Report a concern   April 10, 2021 — Rated 8 out of 10 by S.K. Zerorez Indianapolis
What could we do to improve?

I feel like he was too fast.... 3 rooms and hallway and stairs in under 20... looks better but I feel like there could have been more care fir the money.

Report a concern   April 10, 2021 — Rated 10 out of 10 by Andrea Jafri Zerorez Indianapolis
What do you like about our products and services?

Friendly workers who are knowledgeable about the products and services. Also like how you can add things as needed after the initial walk through.

Report a concern   April 10, 2021 — Rated 10 out of 10 by Debbie Gibbs Zerorez Indianapolis
What do you like about our products and services?

Did a wonderful job, guy was very nice and knew the products.

Report a concern   April 9, 2021 — Rated 10 out of 10 by Cheryl Belton Zerorez Indianapolis
What do you like about our products and services?

Love the job the tech did on our carpet. He even suggested we do a fiber protection on our next appointment which I think is a great idea.
The tech was very polite and actually a little early.

CHERYL B

Report a concern   April 9, 2021 — Rated 4 out of 10 by J.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Well I have used your company for years & always state it has to be first thing in the morning. You sent someone out @ 9:15 & he did not finish the job until 11:30 even though we open @ 11am. He came up to me after we had customers in the restaurant & I had put the tables & chairs back in place, & wanted to know if I still wanted the protector sprayed on. I thought he would have done that before I put everything back. Now I'm sure I will see where he sprayed & where he did not.
Plus having customer's walk on carpet that was still drying will obviously get dirty very quick

Report a concern   April 9, 2021 — Rated 10 out of 10 by K.M.C. Zerorez Indianapolis
What do you like about our products and services?

Jordan C. was prompt courteous and performed services beyond expectations

Report a concern   April 9, 2021 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

Dacoda was a fantastically hard worker and very thorough!! Our carpets look like new. He did a wonderful job!

Report a concern   April 9, 2021 — Rated 10 out of 10 by A.T. Zerorez Indianapolis
What do you like about our products and services?

Great service! Friendly staff.

Report a concern   April 8, 2021 — Rated 10 out of 10 by C.O.D. Zerorez Indianapolis
What do you like about our products and services?

Justin did a wonderful job. He was courteous and explained everything. I am very pleased and have already recommended Justin and Zerorez to a couple of people.

Report a concern   April 8, 2021 — Rated 0 out of 10 by F.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

You are aware. Not going to elaborate here. Horrible service.

Report a concern   April 8, 2021 — Rated 10 out of 10 by Tad Stemen Zerorez Indianapolis
What do you like about our products and services?

Works well, dries quick, and always seem to get a very friendly and informative tech.

Report a concern   April 8, 2021 — Rated 10 out of 10 by Maritza Rose Zerorez Indianapolis
What do you like about our products and services?

Work was done promptly and Jason explained the whole process ver well.

Report a concern   April 8, 2021 — Rated 10 out of 10 by Don Packwood Zerorez Indianapolis
What do you like about our products and services?

Great customer service, cleaning and sanitizing worked well, courteous and knowledgeable technicians

Report a concern   April 7, 2021 — Rated 10 out of 10 by Mike Skaggs Zerorez Indianapolis
What do you like about our products and services?

Very professional personnel and a great cleaning procesz.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Greg Boylan Zerorez Indianapolis
What do you like about our products and services?

Timely. Polite. Professional.

Report a concern   April 7, 2021 — Rated 9 out of 10 by Yvette Stewart Zerorez Indianapolis
What do you like about our products and services?

They very friendly, and did a good job.

Report a concern   April 7, 2021 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

Great service! Great results!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Samantha Mills Zerorez Indianapolis
What do you like about our products and services?

I like the fact that the cleaning is not chemical and does not smell outside of fresh. I also like how kind and knowledgeable the techs are and how respectful they are of being in my home and wearing masks.


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