Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 1, 2021 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

Eric did a great job. He worked carefully and completely.

Report a concern   May 1, 2021 — Rated 9 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

Technician was knowledgeable & good

Report a concern   May 1, 2021 — Rated 9 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

You do good work. Your employees are polite. You give me options like pick up or delivery of finished rug. You offer other services without pessure.

Report a concern   April 30, 2021 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Polite, good job by technician.

Report a concern   April 30, 2021 — Rated 8 out of 10 by R.N. Zerorez Indianapolis
What could we do to improve?

The technician was great and carpets look to be clean. However the final price of over $300 seems a tad bit high for the 2 bedrooms and stairs and hallway. I think $250 would have been more appropriate.

Report a concern   April 30, 2021 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

High quality cleaning.

Report a concern   April 30, 2021 — Rated 10 out of 10 by Marla Drake Zerorez Indianapolis
What do you like about our products and services?

Tevin did an amazing job cleaning our carpet, area, rug, floors and furniture. He worked hard, presented himself in a very professional manner, and was very knowledgeable.

Report a concern   April 30, 2021 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Cleaning process

Report a concern   April 30, 2021 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

So much care was taken to do it correctly. Great job.

Report a concern   April 30, 2021 — Rated 7 out of 10 by J.E. Zerorez Indianapolis
What could we do to improve?

Had my carpet cleaned. after te=here was a spot when it wasn't there prior to cleaning. They came back, its better but not gone

Report a concern   April 30, 2021 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Friendly staff and easy to work with.

Report a concern   April 30, 2021 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

The tech was friendly, timely and informative!

Report a concern   April 29, 2021 — Rated 10 out of 10 by E.M. Zerorez Indianapolis
What do you like about our products and services?

The technician arrived when promised and immediately started prepping the rooms. We were pleased that it seemed the rooms and stairs were completely dry when we went to bed.

Report a concern   April 28, 2021 — Rated 8 out of 10 by M.M. Zerorez Indianapolis
What could we do to improve?

Be more accurate on arrival times. My appointment was scheduled for May 26, I requested a phone message on Friday telling me the approximate arrival time as I would be out of town until Sunday. I received no message. I waited until Monday from 10 t0 12 and no one came, I called
and was told that I had cancelled my appointment on Friday! I explained that I was out of town that day and DID NOT call and cancel. Finally ,after, consulting their records, it was arranged to sandwich me in on the last run.

The Tech arrived around three. He did an OK job, but, charged me $25 because my living room was very large. I have had work done before by your company and there was no charge.

I will give your company a second thought before I call again

Report a concern   April 28, 2021 — Rated 10 out of 10 by Unika Donner Zerorez Indianapolis
What do you like about our products and services?

Thorough job, no harsh chemicals, great customer service!

Report a concern   April 28, 2021 — Rated 10 out of 10 by Kim Gilbert Zerorez Indianapolis
What do you like about our products and services?

Zerorez has always provided good service for us. Eric was very professional and did a great job on explaining the procedures to me. I like that there are no fumes and our carpets always come out very clean.

Report a concern   April 28, 2021 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

The ease and thorough work done by Zerorez technicians. Our tech, Tevin, was friendly and took care to not damage any woodwork or other belongings while he cleaned our carpets.

Making reservations is also very easy with either a phone call or by web interface.

Report a concern   April 28, 2021 — Rated 0 out of 10 by A.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The product doesn't seem to work.

Report a concern   April 28, 2021 — Rated 10 out of 10 by Hilary Moe Zerorez Indianapolis
What do you like about our products and services?

We loved our service and our technician was so thorough and helpful. He provided recommendations based on our needs and provided amazing results. We are really happy with the final result and would definitely recommend Zerorez Indianapolis!

Report a concern   April 28, 2021 — Rated 10 out of 10 by James Berger Zerorez Indianapolis
What do you like about our products and services?

Nice and efficient service people. Results were amazing. Certainly a KEEPER!!

Report a concern   April 28, 2021 — Rated 7 out of 10 by S.L. Zerorez Indianapolis
What could we do to improve?

The tile in the room they cleaned has new marks on it. Sent an email and haven't heard back from anyone.

Report a concern   April 28, 2021 — Rated 10 out of 10 by J.T. Zerorez Indianapolis
What do you like about our products and services?

Thank you for a thorough carpet cleaning. My carpets look great, and I will recommend you to family and friends.

Report a concern   April 27, 2021 — Rated 10 out of 10 by Sommer Clarke Zerorez Indianapolis
What do you like about our products and services?

The technician was very friendly and did a fantastic job!! Impressive work!

Report a concern   April 27, 2021 — Rated 10 out of 10 by Landa Matthews Zerorez Indianapolis
What do you like about our products and services?

Works better than any cleaning we’ve had in 20 years. Pulls the carpet nap up. Fast drying.

Report a concern   April 27, 2021 — Rated 10 out of 10 by S.K. Zerorez Indianapolis
What do you like about our products and services?

I liked the idea that you started with clean product and ended with a health clean carpet.

Report a concern   April 27, 2021 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

The carpet is clean and smells good

Report a concern   April 26, 2021 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Since we are a business, it was appealing that Zerorez could accommodate our carpet cleaing on a Saturday, instead of during normal business hours. Matt was our service tech and did a very thorough, outstanding job. We will contact Zerorez in the future for our carpet cleaning needs. Thank you!

Report a concern   April 26, 2021 — Rated 10 out of 10 by Todd Shuck Zerorez Indianapolis
What do you like about our products and services?

We needed two offices completed and both were done on the same day. They showed up early and got right to work. Carpets look clean and I will use them again. Prices were very competitive.

Todd

Report a concern   April 26, 2021 — Rated 10 out of 10 by Megan Curry Zerorez Indianapolis
What do you like about our products and services?

Our technician was friendly, efficient and very thorough. We loved the service and the results.

Report a concern   April 26, 2021 — Rated 10 out of 10 by Molly Jackson Zerorez Indianapolis
What do you like about our products and services?

Our technician was punctual and efficient. Very please! Carpets look and feel great.


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